3 November 2022
NewsDigital Innovation Unit achieve international accreditation
We are very proud to announce that our Digital Innovation Unit (DIU) have successfully achieved International Standard Organisation (ISO) accreditation to the prestigious ISO 9001 and 27001 quality…
31 October 2022
Case studyIn-house team applies learning from SEO training to improve performance of new websites
We created a range of bespoke materials to deliver SEO training to the Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) and Integrated Care System (ICS) Communications teams, which…
25 October 2022
Case studyDelivering elective care planning support to every ICS in the country
We helped NHS England roll out a programme of planning support for the increase and improvement of elective care activity at every integrated care system (ICS) in the…
21 October 2022
Case studyDeveloping an accessible, user-friendly new website for Lincolnshire ICB
Designing and developing a new website for the Lincolnshire Integrated Care Board, we created an interactive platform for the public to get involved and find essential healthcare information.…
19 October 2022
NewsPeople Services team shortlisted for three awards
Our People Services team have been shortlisted for three awards. The HR Excellence Awards shine a light on best practice in HR and offer an unrivalled opportunity to celebrate our greatest asset:…
14 October 2022
Case studySafety Siren monitors quality at the system level
We developed an alert which scans a whole health system for areas of health quality concern that need to be looked at and may need improvement. Background When…
10 June 2022
NewsExcellence in Informatics stamp of approval for our support for staff and clients
NHS Midlands and Lancashire’s (NHS ML) Business Intelligence, IT and Digital Innovation Unit teams have achieved the Informatics Skills Development Network Level 1 accreditation in “Excellence in informatics”.…
10 April 2022
NewsDigital support for at-home blood pressure monitoring highly commended in Innovate Awards
Our work with Cheshire and Merseyside Health and Care Partnership to improve the remote management of patients with uncontrolled hypertension has been highly commended in the Innovate Awards. NHS…
23 September 2022
Case studyDigital leadership for Lancashire and South Cumbria’s New Hospitals Programme
We have been supporting the Lancashire and South Cumbria’s New Hospitals Programme to design and deliver digital infrastructures to benefit new hospital services, enhancing usability, data driven insights…
21 September 2022
Case studyBringing back staff to continuing healthcare
A project to bring back a considerable number of staff to complete outstanding continuing healthcare assessments attracted skilled people from across health and care. Background The NHS Continuing…
21 April 2022
NewsInnovative NHS resource-booking system signs up 20th customer
UBook, the resource-booking system designed by NHS Midlands and Lancashire (NHS ML), has just signed its 20th customer. Many NHS organisations have traditionally reserved rooms, desks and parking…
25 January 2022
NewsOur innovative use of automation is helping to cut hospital waiting lists
Fast and efficient waiting list management has never been more important, so we’re pleased to be helping to reduce backlogs and get patients the right support. Using a…
22 December 2021
NewsPopulation health management: the critical role of primary care networks
How primary care networks are critical to the success of population health management: Andi Orlowski, director of the Health Economics Unit at NHS Midlands and Lancashire and senior…
19 October 2021
NewsStaffordshire GP practices sign up for our app to help fill their locum gap
Staffordshire and Stoke-on-Trent Clinical Commissioning Groups have signed up to use NHS Midlands and Lancashire’s (NHS ML) digital Find me a Locum solution for their GP practices. They…
27 July 2021
NewsNew signups to UBook, our tailor-made NHS room booking system
Blackburn with Darwen and East Lancashire Clinical Commissioning Groups (CCGs) have become the latest customers to sign up for our state-of-the-art room and hot desk booking system, UBook.…
8 February 2021
NewsOur app helps fill the locum gap for GP practices – and is now even…
NHS Midlands and Lancashire is delighted to have won a place on NHS England and NHS Improvement’s Framework for Digital Solutions for Sessional Clinical Capacity in Primary Care.…
11 December 2020
NewsThe challenges of building an ICS – and the solutions
It isn’t easy to build an integrated care system (ICS). The same challenges face ICS leaders across the country. The latest webinar in our platform:x series looked at…
1 December 2020
BlogBlog: Planning for the people you might see tomorrow
Andi Orlowski, Director of The Health Economics Unit hosted by NHS Midlands and Lancashire, and Dr Steven Laitner, General Practitioner and Freelance Health Consultant, discuss the importance of…
19 November 2020
WebinarsDecember platform:x webinar: The peaks and pitfalls of building an ICS
It’s easy to understate the challenges to achieving system integration. While the policy direction is clear, the path to developing effective integrated care systems (ICSs) is anything but.…
19 November 2020
WebinarsHow a short, sharp improvement project can have sustainable impact
‘Is there ever a good time to run an improvement project?’ This was the question posed by the November webinar in our platform:x series tackling the challenges facing…
11 November 2020
BlogBlog: Dangerous analytics and how local analysts can save you!
With analytics being a key part in directing our COVID response, managing health systems and underpinning population health management, Andi Orlowski, Director of NHS Midlands and Lancashire –…
29 October 2020
News ReportNHS ML analysts show effective stroke drugs are saving the NHS millions
Drugs prescribed to high-risk stroke patients are costing the NHS hundreds of millions each year – but they are so effective, the service is actually saving money. Analysis…
16 October 2020
Webinarsplatform:optimise – our next webinar tackling health and care challenges
Next up in our platform:x webinar series aimed at helping our partners tackle challenges and opportunities we are facing is platform:optimise on Friday 6 November, 1pm. The short,…
14 October 2020
NewsManaging waiting lists is no quick fix – but we can help
Managing waiting lists for elective care at this time is a nationwide challenge. It’ll take more than three minutes to fix – but here’s our recent platform:x webinar…
2 October 2020
WebinarsNHS ML digital innovation expert discusses the role of 5G in improving healthcare
Deputy Director of NHS Midlands and Lancashire’s (NHS ML) Digital Innovation Unit, Dr Priyantha Jayawardane is a key speaker at a Birmingham Tech Week event looking at the…
22 September 2020
NewsPrimaryPoint: new system gives quick and easy access to primary care policies and procedures
NHS Midlands and Lancashire (NHS ML) has launched PrimaryPoint – a new web-based system which can help primary care organisations reduce day-to-day administration and be compliant with the…
21 September 2020
NewsINSIGHT 2020: six-week festival of analysis for decision makers in health and care
NHS Midlands and Lancashire’s (NHS ML)Strategy Unit is hosting INSIGHT 2020, a six-week festival of virtual events. This will explore some of the challenges facing decision-makers in health…
25 May 2022
ReportNHS Midlands and Lancashire Gender Pay Gap Report 2021
Under the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, employers with 250 or more employees are required to publish their organisation’s gender pay gap information…
25 May 2022
NewsKicking off a study on menopause and the NHS workforce
NHS Midlands and Lancashire’s Strategy Unit is undertaking a study to examine the impact of menopause on the NHS workforce. Menopause is a natural part of ageing. It usually occurs…
25 May 2022
News2021, our journey alongside ICS partners
2021 was, of course, another tough year for the NHS and social care. Against this challenging backdrop, NHS Midlands and Lancashire (NHS ML) played its part in the…
25 May 2022
BlogBlog: Why digital advances are so important to new hospitals
Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities that offer modern healthcare, and digital advances are a fundamental factor. NHS Midlands and Lancashire (NHS…
25 May 2022
BlogBlog: How can digital advances help a greener NHS?
Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities. The Programme’s Case for Change report, states that current infrastructure does not support either the digital or…
25 May 2022
NewsInnovative NHS resource-booking system signs up 20th customer
UBook, the resource-booking system designed by NHS Midlands and Lancashire (NHS ML), has just signed its 20th customer. Many NHS organisations have traditionally reserved rooms, desks and parking…
23 May 2022
NewsWe’re exhibiting at NHS ConfedExpo, 15-16 June
Join us at the NHS Confederation’s annual conference, taking place in Liverpool this summer. Delivered in partnership with NHS England and NHS Improvement, NHS ConfedExpo will bring together leaders from…
25 May 2022
NewsNHS Midlands and Lancashire nominated for three NHS Health and Care Apprenticeship Awards
This June will see the first ever Lancashire & South Cumbria NHS Health & Care Apprenticeship Awards taking place. The awards recognise the outstanding contribution and achievements of apprentices from…
28 November 2025
NewsHealth and Care Analytics (HACA) Conference 2025
The national Health and Care Analytics (HACA) Conference returns this December, bringing together analysts, system leaders, and decision-makers from across the UK. Now in its third year and brought to you…
3 September 2025
News WebinarsJoin us at HACA 2025 – the UK’s national health and care analytics conference
We’re excited to share that the Health and Care Analytics (HACA) Conference 2025 is now open for registration and abstract submissions. 3–4 December 2025 Fully online – accessible…
3 September 2025
NewsHealth inequalities reporting tool for ICBs
NHS Midlands and Lancashire has developed a new reporting tool to help integrated care boards (ICBs) measure, track and act on health inequalities using standardised NHS data. Background…
3 September 2025
NewsNHS Midlands and Lancashire win award for transforming waiting list management
We’re proud to announce that the Digital Innovation Unit at NHS Midlands and Lancashire (NHS ML), together with our partners Digital Space, have jointly won a 2025 Socitm Award…
8 July 2025
NewsBuild your change management expertise with our APMG-accredited course
Develop your skills in planning, implementing and managing change with our APMG-accredited Change ManagementTM course and certification available to NHS, other public sector organisations and private sector. We are delighted…
8 July 2025
News ReportA practical guide to deploying AI in the NHS
AI has the power to transform healthcare—but only if deployed safely, ethically and with purpose. This practical NHS guide shows you how.Artificial Intelligence (AI) has reached a tipping…
28 May 2025
BlogBlog: Why a robust change management strategy is essential to the business case
Sue Stockley, Head of Business Case Training, NHS ML Delivering change is more than hitting project milestones — it’s about preparing people, processes and culture to embrace transformation.…
22 May 2025
NewsHalf a million referrals via the Digital Weight Management Hub
We are proud to share that earlier this month our Digital Weight Management Hub reached half a million referrals since its launch in April 2021. In fact, the…
9 May 2025
NewsEnhancing strategic workforce planning across health and care
Last year we shared that five colleagues had embarked on a journey to learn more about strategic workforce planning to meet growing needs. Today, NHS Midlands and Lancashire…
9 May 2025
NewsPowering change together – a month of impact and innovation
April was a milestone month for Horizons and Proud2bOps, showcasing the power of collaboration, innovation and recognition in driving positive transformation across health and care. Together Horizons and…
12 May 2025
NewsLGBTQ+ Network nominated for HSJ Digital Award
NHS Midlands and Lancashire’s (NHS ML’s) LGBTQ+ Staff Network has been shortlisted for the Digital Equality, Diversity and Inclusion Award in this year’s HSJ Digital Awards. The LGBTQ+ Network is a…
17 April 2025
NewsEmbrace the future by choosing our ® Artificial Intelligence Practitioner (AIP) courses
Our ® Artificial Intelligence Practitioner (AIP) courses and certifications are available to NHS, other public sector organisations and private sector. The AI Practitioner certification equips professionals with the essential skills…
26 November 2024
NewsBlog: Takeaways from the NHS Providers Conference 2024
Clare Thomason, Director of Delivery, NHS ML This blog was written by Clare Thomason, Director of Delivery at NHS Midlands and Lancashire (NHS ML). Clare represented NHS ML…
12 November 2024
NewsInvestigation and intervention proposal for ICBs
In addition to the work NHS England’s (NHSE’s) Intensive Support Teams are undertaking at both regional and national level, the launch of the Darzi review has laid bare…
1 November 2024
NewsJoin the tenth anniversary edition of The School for Change Agents!
Would you like to develop skills to make a difference and create change in health and care? The School for Change Agents by NHS Horizons is a free, online, self-paced…
28 March 2024
NewsNHS Midlands and Lancashire Gender Pay Gap Report 2023
NHS Midlands and Lancashire has published its Gender Pay Gap Report for 2023. Download the report here.
9 January 2024
Blog NewsNew podcast: How to unlock urgent care intelligence
Dive into the latest episode of Inside NHS ML as we unravel the intriguing world of the Urgent Care Intelligence Centre (UCIC). In this captivating episode, host Steven…
2 November 2023
NewsAt this year’s NHS-R/NHS.pycom Conference 2023, the NHS-R Community and its co-community NHS.pycom put together an exciting event to foster collaboration and innovation in healthcare analytics. Revisit the…
1 November 2023
News ReportRevisit the first national Health and Care Analytics (HACA) Conference 2023
Health and Care Analytics (HACA) 2023 was the first national annual conference bringing together analysts and promoting, celebrating and advancing health and care analytics across the UK public…
5 September 2023
NewsJoin us at The Pharmacy Show 2023
Join us at The Pharmacy Show on 15-16 October 2023 to learn how NHS Commissioning Support Units (CSUs) help health systems and care providers including in primary and…
4 September 2023
NewsExcellence in Informatics Accreditation achieved
We are thrilled to announce that our Data, Digital and Technology directorate has achieved the prestigious “Excellence in Informatics” Level 2 accreditation from the North West Informatics Skills Development Network…
1 September 2023
NewsLDA project shortlisted for the 2023 HSJ Awards
NHS Midlands and Lancashire is delighted to announce that our work to develop a community of practice for stopping the over medication of people (STOMP) with learning disabilities,…
25 August 2023
BlogBlog: NHS Long Term Plan – is Generation Z going to be the answer?
Adam Burgess-Evans, Deputy Director of People, NHS ML As numerous 16 and 18 year olds in England receive their GCSE and A level outcomes, we have been contemplating…
2 March 2023
BlogMaking diamonds out of sausages
Data collection and storage is by no means an effortless automatic process; it can be expensive, complex and bureaucratic. In his blog, Andi Orlowski, Director of the Health…
8 August 2022
NewsNHS ML collaboration project shortlisted for HSJ award
The HSJ Awards 2022 finalists were announced today, and NHS Midlands and Lancashire’s (NHS ML) joint project with the Greater Manchester Integrated Care Partnership (GM ICP) was shortlisted…
29 July 2022
BlogPeter Spilsbury, Director of the Strategy Unit In this blog, Peter Spilsbury, Director of the NHS NHS Midlands and Lancashire’s Strategy Unit, warns about the risks of expecting…
14 July 2022
NewsBlueprint to support ICS digital transformation
The NHS Midlands and Lancashire (ML) has been working with the Cheshire and Merseyside Integrated Care System (ICS) to lead a digital transformation programme which became the first…
13 July 2022
ReportReport: The case for surgical hubs
The Strategy Unit at NHS Midlands and Lancashire has written a paper jointly with the Royal College of Surgeons of England (RSC) on surgical hubs as a potential…
23 June 2022
NewsNHS Midlands and Lancashire -supported finance team win award
West Midlands Healthcare Financial Management Association (HFMA) is a branch of the HFMA NHS Midlands and Lancashire’s Finance Team have been supporting the North Staffordshire Combined Healthcare NHS…
21 June 2022
NewsNHS ML director named HSJ100 wildcard for 2022
Andi Orlowski, Director of the Health Economics Unit, part of NHS Midlands and Lancashire (NHS ML), has been named as one of the 20 “wildcards” for the 2022…
8 June 2022
NewsOur experts at NHS ConfedExpo: Schedule announced
This month NHS Confederation is uniting with NHS England and NHS Improvement to deliver one of the most significant events in the health care calendar: NHS ConfedExpo. We…
20 May 2022
NewsNHS Midlands and Lancashire nominated for three NHS Health and Care Apprenticeship Awards
This June will see the first ever Lancashire & South Cumbria NHS Health & Care Apprenticeship Awards taking place. The awards recognise the outstanding contribution and achievements of…
19 May 2022
NewsWe’re exhibiting at NHS ConfedExpo, 15-16 June
Join us at the NHS Confederation’s annual conference, taking place in Liverpool this summer. Delivered in partnership with NHS England and NHS Improvement, NHS ConfedExpo will bring together leaders…
13 April 2022
BlogBlog: How can digital advances help a greener NHS?
Steven Hipwell, Digital Lead for the New Hospitals Programme Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities. The Programme’s Case for Change…
1 April 2022
BlogBlog: Why digital advances are so important to new hospitals
Steven Hipwell, Digital Lead for the New Hospitals Programme Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities that offer modern healthcare, and…
30 March 2022
News2021, our journey alongside ICS partners
2021 was, of course, another tough year for the NHS and social care. Against this challenging backdrop, NHS Midlands and Lancashire (NHS ML) played its part in the…
24 March 2022
BlogBlog: Treating people on waiting lists: who decides what is fair?
Peter Spilsbury, Director of the Strategy Unit There are millions of people waiting for treatment. How should we decide who gets called first? Peter Spilsbury, Director of our…
21 March 2022
NewsKicking off a study on menopause and the NHS workforce
NHS Midlands and Lancashire’s Strategy Unit is undertaking a study to examine the impact of menopause on the NHS workforce. Menopause is a natural part of ageing. It…
17 March 2022
NewsNHS ML Gender Pay Gap Report 2021
Under the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, employers with 250 or more employees are required to publish their organisation’s gender pay gap information…
15 February 2022
NewsCQRS Local will reduce admin time for commissioners and primary care providers
Calculating Quality Reporting Service (CQRS) Local is a newly launched web-based payment claim system used by commissioners, GPs and primary care providers to support the management and payment…
10 February 2022
BlogBlog: Decision makers can make much better use of analysis
Peter Spilsbury Peter Spilsbury, Director of the Strategy Unit at NHS Midlands and Lancashire, writes about the very essence of the Unit’s mission and how they are defending…
3 February 2022
NewsPCNs critical in population health management
Andi Orlowski Andi Orlowski, director of the Health Economic Unit at NHS Midlands and Lancashire and senior adviser to NHS England on population health management, casts light on…
12 January 2022
NewsMedical supplies programme wins civil service award for collaboration
The COVID-19 Oxygen, Ventilation, Medical Devices and Clinical Consumables Programme, which NHS Midlands and Lancashire (NHS ML) staff supported, has been announced winner of the One Civil Service…
7 January 2022
NewsPandemic effect on a socially deprived UK town
The COVID-19 pandemic has had a direct impact on health and mortality rates, but there is evidence that there are further wide-ranging impacts, both of the pandemic and…
15 December 2021
NewsBreaking: Derbyshire continuing healthcare commissioners choose NHS ML support
We are delighted to announce that the NHS Midlands and Lancashire (ML) will continue to work in partnership with Derby and Derbyshire Clinical Commissioning Group (CCG) to provide individual…
9 December 2021
ReportA committee for improving use of medicines across Merseyside
Our latest report is out on the impact of the Pan Mersey Area Prescribing Committee (APC) on the appropriate use of medicines across Merseyside. See the report. The…
7 December 2021
NewsFree access to a range of medicines optimisation content
Welcome to our new web product where you can access free content to help improve medicines optimisation support. Visit the new website at https://medsopt.midlandsandlancashirecsu.nhs.uk to learn about opportunities…
30 November 2021
BlogBlog: How to make sure good analysts really can ‘save more lives than a good…
Andi Orlowski Andi Orlowski, Director of NHS Midlands and Lancashire’s Health Economics Unit, writes about the profession of being an analyst in the NHS and their essential role in…
25 November 2021
BlogBlog: Better decision making – a neglected route to improvement?
Fraser Battye This is the first in a series of blogs on decision making by the Midlands Decision Support Network, follow the series on midlandsdecisionsupport.nhs.uk. The Network comprises…
15 November 2021
NewsTomorrow: our system coordination function
Join us at the Patient Flow Conference tomorrow 16 November to hear about our system pressure coordination function which helped an integrated care system manage through COVID-19. Our…
9 November 2021
NewsClinical directorate contribution recognised for Nursing Times award
Our clinical directorate have been recognised for their hard work on the Lancashire and South Cumbria mass vaccination programme which was shortlisted for a Nursing Times Award in…
4 November 2021
NewsWorkforce project shortlisted for Nursing Times award
We are extremely proud our Recruitment and our Continuing Healthcare and Individual Patient Activity (CHC/IPA) teams, together with NHS Englands and Improvement (NHSEI), formed a joint venture which…
25 October 2021
NewsNew capability with leading web publishing system
As well as producing systems such as the remote booking system UBook, NHS Midlands and Lancashire’s (NHS ML) Applications Development team has started to deploy the web content management…
15 October 2021
NewsNHS Midlands and Lancashire Finance win regional NHS award
Lyn Tallentire and Jules Harrhy, Deputy Directors of Finance at NHS ML We are extremely pleased to announce that we won the Finance Team of the Year award…
14 October 2021
NewsInsight to action: lessons from think tanks
Join us tomorrow, 15 October for the grand finale of the Insight 2021 festival of analysis and learning. ‘Insight to action: lessons from think tanks’ brings together the…
8 October 2021
NewsSetting an example of promoting health and wellbeing in the NHS
Following a series of successful wellbeing initiatives at NHS Midlands and Lancashire (NHS ML), our Deputy Director of Finance, Lyn Tallentire, was recently asked to speak at a…
30 September 2021
BlogHow population health analytics can influence change
As the NHS braces itself for a surge of patients who have been putting their health issues to one side during the COVID-19 pandemic, what can be done…
24 September 2021
NewsEmbedding inclusive decision making across Leicestershire
The Midlands and Lancashire Commissioning Support Unit’s Equality and Inclusion team are supporting a showcase event highlighting the LLR Academy‘s ongoing work embedding inclusive decision making across Leicester, Leicestershire…
20 September 2021
NewsInsight Festival: join a session at shared learning festival, 4-15 October
The Midlands Decision Support Network in association with NHS Midlands and Lancashire’s Strategy Unit are hosting INSIGHT 2021, our annual festival of learning and sharing events for the NHS,…
2 July 2021
NewsRecently launched weight management services benefit from NHS ML’s technology
The NHS Digital Weight Management Programme (DWMP) launched this week will help thousands of adults achieve a healthy weight and improve their wellbeing. Patients will access ‘tier two’…
1 July 2021
NewsNew flexible resourcing service: TalentOne
NHS Midlands and Lancashire is launching today a new flexible resourcing service: TalentOneTM, to help you find high-quality resource and staff your projects in as little as half…
15 June 2021
NewsData-driven approach to population health management
What is population health management (PHM)? How can NHS Midlands and Lancashire support your health system with data-driven PHM to design interventions and tackle inequalities? Data-driven Population Health…
21 May 2021
NewsNational award nomination for Staffordshire Continuing Healthcare team
The Staffordshire and Stoke-on-Trent Continuing Healthcare team has been recognised at a national award ceremony for their work to complete all deferred patient assessments following the COVID-19 suspension…
20 May 2021
NewsNHS ML Finance team awarded accreditation by NHS Finance Leadership Council
We are delighted to announce that following a recommendation by the Future-Focused Finance (FFF) assessors, the NHS Midlands and Lancashire’s (NHS ML) Finance team have been awarded Level…
