People solutions

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People solutions

NHS Midlands and Lancashire supports a range of organisations with solutions to their most pressing workforce challenges. We are of the NHS, for the NHS, and we work with NHS England, integrated care boards, trusts and primary care networks, among others, providing help with:

  • Responding to the NHS Long Term Workforce Plan, NHS People Plan and The Future of HR and OD report
  • Driving productivity through strategic workforce planning and reducing reliance on contingent workforce
  • Developing high-performing teams through impactful leadership and organisational development activities
  • Providing expert human resources advice and guidance on strategic and operational topics including organisational design and managing change
  • Attracting and retaining a talented and diverse workforce
  • Delivering people services at scale.

Our approach  

Collaborating closely with you, we offer a versatile approach to resource allocation. We leverage our valuable skills, extensive experience and capacity through a multidisciplinary team of experts who excel in areas such as workforce analytics, project management and digital innovation. Our primary objective is to provide you with solutions that are not only effective but also adaptable and sustainable.

You can access support through the following delivery models:

  • Consultancy – usually a set programme with clear deliverables, budget and timescales, where we provide a blended team or individual as required
  • Retained service – procurement of set days or volume of activity to be used on a ‘draw down’ basis as and when required. For example, recruitment services
  • Embedded provision – an individual or team is fully integrated within your organisation for a set time period. For example, to cover maternity or sickness.
  • Outsourced service – delivery of services on your behalf using our people and infrastructure, such as ESR support or recruitment services.

Why work with us?

  • Proven experience in delivering impactful workforce solutions.
  • Flexible, tailored approach, collaboratively designed to meet your specific needs.
  • Access to diverse and scarce skills and experience through our blended model of delivery.
  • A focus on creating sustainable, transformational change that aligns with your strategic priorities.
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News, views and case studies

2 August 2024

Building stronger connections for team development: Strength Deployment Inventory (SDI)

NHS Midlands and Lancashire used Strength Deployment Inventory (SDI) to help several teams at different stages of their team development to work…

1 July 2024

Enhancing efficiency and sustainability with a diagnostic healthcare workforce strategy

Through strategic collaboration and comprehensive planning, we enhanced the efficiency and sustainability of the diagnostic healthcare workforce within an integrated care system…

1 July 2024

Implementing a flexible working framework and training package for enhanced workforce culture

An NHS foundation trust, in collaboration with NHS Midlands and Lancashire, developed a flexible working framework and training package to promote a…

1 July 2024

Sustaining and expanding international recruitment for an integrated care system

Our Workforce Planning and Transformation team’s efforts secured a three-year investment for the International Recruitment Workforce Bureau, enabling the recruitment of 630…

12 June 2024

Reshaping an integrated care board for future success 

We successfully guided the organisational change process for an integrated care board, aligning its workforce with the long-term vision and ensuring seamless…

5 June 2024

Driving strategic workforce planning and operational excellence in an integrated care board

Through strategic leadership and effective collaboration, we significantly enhanced the understanding and implementation of a comprehensive workforce plan for an integrated care…

4 June 2024

Integrating recruitment services into a central team to deliver at-scale efficiencies 

Centralising recruitment services for NICE through NHS Midlands and Lancashire significantly improved efficiency, reducing time-to-hire to under 30 days, enhancing resilience, and…

24 May 2024

Optimising staffing strategies, cost reductions and strategic governance

Through detailed analysis and strategic governance frameworks, we reduced the usage of agencies for staffing, leading to notable reductions in agency costs…

3 May 2024

Enhancing our expertise in Workforce Planning to meet growing needs

NHS Midlands and Lancashire (ML) are excited to announce that we’ve secured five places for members of our People Consultancy Team and…

9 April 2024

Supporting hospital transformation programmes to embed equality, diversity, and inclusion considerations

Between 2022 and 2023, our Inclusion Unit provided a bespoke ‘due regard’ support package to the Lancashire and South Cumbria New Hospitals…

4 March 2024

New Podcast: Unravelling unconscious bias in healthcare

Join host Richard Caddy for another thought-provoking session in our latest podcast with our Inclusion Unit. Tune in to “Inside NHS Midlands…

26 January 2024

Explore the intricacies of unconscious bias: A webinar for local authorities

In the ever-evolving landscape of local governance, the pursuit of equitable decision-making remains a paramount objective. To advance this critical endeavour, we…

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How we can help health systems

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation