Developing health systems

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We will help define your system’s roadmap towards developing integrated care. As a long term partner, we will support across a range of capabilities to provide oversight and integration.

We will help you evolve your organisational constructs using our advanced skillsets to design and engineer new governance mechanisms that enable collaboration and joined-up working.

Alongside you, we can help achieve better outcomes through person-centred care models where risk and aspirations are shared – underpinned by a level of collaboration never achieved in the NHS before.

Our key strengths

  • We have a unique ‘helicopter’ view and independence to help convene and reinforce vital system players
  • We are of the NHS, for the NHS and share your same values and purpose
  • We have a longstanding relationship with systems in our patch
  • Jointly with our partners, we operate across a vast regional footprint and are able to offer resilience and share learning
  • During the pandemic, we demonstrated how we can respond flexibly to support systems, strengthening our PMO and advisory credentials

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Miranda Pilkington

Lead for services to NHS England and national bodies

David Evans

Lead for developing collaborative, accountable health systems

We think you’ll need

  • Complete rethinking of the organisation of your health system, involving blending of resources, accountabilities, governance, ways of working and the switch from competition to collaboration
  • Redesigning how you commission, contract and deliver patient care – building upon your system’s unique legacy
  • Rapid change in culture and mindset to unlock the opportunities aimed for in the Long Term Plan.
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News, views and case studies

15 December 2023

NHS Midlands and Lancashire CSU celebrates triple HSJ award nominations

We are thrilled to share that NHS Midlands and Lancashire CSU’s Transformation Unit, has earned three esteemed nominations at the 2024 HSJ…

14 November 2023

NHS Midlands and Lancashire CSU exhibiting at NHS Providers Show

We are excited to share that we will be participating in the upcoming NHS Providers Show on 14-15 November. This event is…

1 November 2023

Revisit the first national Health and Care Analytics (HACA) Conference 2023

Health and Care Analytics (HACA) 2023 was the first national annual conference bringing together analysts and promoting, celebrating and advancing health and…

29 September 2023

Join us at the Elective Care Conference South 2023

We are excited to share that NHS Midlands and Lancashire CSU (MLCSU) will be both exhibiting and speaking at the Elective Care…

1 September 2023

LDA project shortlisted for the 2023 HSJ Awards

NHS Midlands and Lancashire CSU (MLCSU) is delighted to announce that our work to develop a community of practice for stopping the…

31 July 2023

Improving epilepsy services and reducing health inequalities

We brought together patients, experts and care system partners to identify areas of concern which contribute to premature avoidable death in people…

22 June 2023

Patient flow efficiency in five acute and community trusts

We successfully improved patient flow efficiency in five acute and community trusts, achieving zero ambulance delays, reducing handover times, and implementing timely…

19 June 2023

Reducing mortality project shortlisted for HSJ Patient Safety Award

The NHS Midlands and Lancashire CSU (MLCSU) is thrilled to share that our project to reduce mortality in people with learning disabilities…

15 June 2023

Increasing patient referrals to the National Diabetes Prevention Programme

By implementing effective strategies, we increased patient referrals to the National Diabetes Prevention Programme. The number of primary care referrals more than…

23 May 2023

Supporting the delivery of the Staffordshire and Stoke-on-Trent ICS green plan 

Our support in developing the Staffordshire and Stoke-on-Trent ICS green plan resulted in a robust and deliverable plan that aligned with the…

19 May 2023

Building capable communities for learning disability and epilepsy

Join us for our webinar on building capable communities to tackle premature avoidable death in people with a learning disability living with epilepsy…

28 April 2023

Positive impact of physiotherapy pilot programme 

We increased the coverage of physiotherapy services from approximately 3% to 15% and improved communication and reporting, resulting in a significant positive…

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How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services

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