Your NHS partner for:
  • improving population health
  • transforming care
  • creating operational efficiencies
  • integrating care
  • engaging and involving patients
  • digital transformation

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Developing health systems

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We will help define your system’s roadmap towards developing integrated care. As a long term partner, we will support across a range of capabilities to provide oversight and integration.

We will help you evolve your organisational constructs using our advanced skillsets to design and engineer new governance mechanisms that enable collaboration and joined-up working.

Alongside you, we can help achieve better outcomes through person-centred care models where risk and aspirations are shared – underpinned by a level of collaboration never achieved in the NHS before.

Our key strengths

  • We have a unique ‘helicopter’ view and independence to help convene and reinforce vital system players
  • We are of the NHS, for the NHS and share your same values and purpose
  • We have a longstanding relationship with systems in our patch
  • Jointly with our partners, we operate across a vast regional footprint and are able to offer resilience and share learning
  • During the pandemic, we demonstrated how we can respond flexibly to support systems, strengthening our PMO and advisory credentials

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Martin Pope

Lead for services in the Midlands

Miranda Pilkington

Lead for services to NHS England and national bodies

David Evans

Lead for developing collaborative, accountable health systems

We think you’ll need

  • Complete rethinking of the organisation of your health system, involving blending of resources, accountabilities, governance, ways of working and the switch from competition to collaboration
  • Redesigning how you commission, contract and deliver patient care – building upon your system’s unique legacy
  • Rapid change in culture and mindset to unlock the opportunities aimed for in the Long Term Plan.

Find out more

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News, views and case studies

1 September 2023

LDA project shortlisted for the 2023 HSJ Awards

NHS Midlands and Lancashire CSU (MLCSU) is delighted to announce that our work to develop a community of practice for stopping the…

31 July 2023

Improving epilepsy services and reducing health inequalities

We brought together patients, experts and care system partners to identify areas of concern which contribute to premature avoidable death in people…

22 June 2023

Patient flow efficiency in five acute and community trusts

We successfully improved patient flow efficiency in five acute and community trusts, achieving zero ambulance delays, reducing handover times, and implementing timely…

19 June 2023

Reducing mortality project shortlisted for HSJ Patient Safety Award

The NHS Midlands and Lancashire CSU (MLCSU) is thrilled to share that our project to reduce mortality in people with learning disabilities…

15 June 2023

Increasing patient referrals to the National Diabetes Prevention Programme

By implementing effective strategies, we increased patient referrals to the National Diabetes Prevention Programme. The number of primary care referrals more than…

23 May 2023

Supporting the delivery of the Staffordshire and Stoke-on-Trent ICS green plan 

Our support in developing the Staffordshire and Stoke-on-Trent ICS green plan resulted in a robust and deliverable plan that aligned with the…

28 April 2023

Positive impact of physiotherapy pilot programme 

We increased the coverage of physiotherapy services from approximately 3% to 15% and improved communication and reporting, resulting in a significant positive…

14 April 2023

Risk and governance processes review and recommendations

We provided specialist support to an acute trust to accelerate improvement by developing a risk management program to reduce risks, assuring quality…

3 April 2023

Enhancing clinical audit processes: A review of an acute trust

We made a significant impact on an acute trust’s clinical audit processes by providing a thorough diagnostic report and recommendations aligned with…

30 March 2023

Improving risk management in an Acute Trust: A case study of streamlining internal processes

We undertook a diagnostic review that optimised the underutilised features of a risk management system and simplified data capture, resulting in improved…

16 March 2023

Maximising value for limited funding: Efficiency analysis for COPD pathway

By analysing the results from stakeholder decision conferences along with the STAR tool, we empowered ICSs to efficiently allocate resources for COPD…

8 March 2023

Join us at the Clinical Pharmacy Congress 2023 to enhance patient care and learn from leading medicines optimisation teams

Join us at the Clinical Pharmacy Congress on 12-13 May 2023 for a face-to-face event at ExCeL London. This year, the four…

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Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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