Developing health systems

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We will help define your system’s roadmap towards developing integrated care. As a long term partner, we will support across a range of capabilities to provide oversight and integration.

We will help you evolve your organisational constructs using our advanced skillsets to design and engineer new governance mechanisms that enable collaboration and joined-up working.

Alongside you, we can help achieve better outcomes through person-centred care models where risk and aspirations are shared – underpinned by a level of collaboration never achieved in the NHS before.

Our key strengths

  • We have a unique ‘helicopter’ view and independence to help convene and reinforce vital system players
  • We are of the NHS, for the NHS and share your same values and purpose
  • We have a longstanding relationship with systems in our patch
  • Jointly with our partners, we operate across a vast regional footprint and are able to offer resilience and share learning
  • During the pandemic, we demonstrated how we can respond flexibly to support systems, strengthening our PMO and advisory credentials

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Martin Pope

Lead for services in the Midlands

Miranda Pilkington

Lead for services to NHS England and national bodies

David Evans

Lead for developing collaborative, accountable health systems

We think you’ll need

  • Complete rethinking of the organisation of your health system, involving blending of resources, accountabilities, governance, ways of working and the switch from competition to collaboration
  • Redesigning how you commission, contract and deliver patient care – building upon your system’s unique legacy
  • Rapid change in culture and mindset to unlock the opportunities aimed for in the Long Term Plan.
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News, views and case studies

23 May 2023

Supporting the delivery of the Staffordshire and Stoke-on-Trent ICS green plan 

Our support in developing the Staffordshire and Stoke-on-Trent ICS green plan resulted in a robust and deliverable plan that aligned with the…

28 April 2023

Positive impact of physiotherapy pilot programme 

We increased the coverage of physiotherapy services from approximately 3% to 15% and improved communication and reporting, resulting in a significant positive…

14 April 2023

Risk and governance processes review and recommendations

We provided specialist support to an acute trust to accelerate improvement by developing a risk management program to reduce risks, assuring quality…

3 April 2023

Enhancing clinical audit processes: A review of an acute trust

We made a significant impact on an acute trust’s clinical audit processes by providing a thorough diagnostic report and recommendations aligned with…

30 March 2023

Improving risk management in an Acute Trust: A case study of streamlining internal processes

We undertook a diagnostic review that optimised the underutilised features of a risk management system and simplified data capture, resulting in improved…

16 March 2023

Maximising value for limited funding: Efficiency analysis for COPD pathway

By analysing the results from stakeholder decision conferences along with the STAR tool, we empowered ICSs to efficiently allocate resources for COPD…

8 March 2023

Join us at the Clinical Pharmacy Congress 2023 to enhance patient care and learn from leading medicines optimisation teams

Join us at the Clinical Pharmacy Congress on 12-13 May 2023 for a face-to-face event at ExCeL London. This year, the four…

6 March 2023

Implementing the NHS smoking cessation service at University Hospitals of Leicester NHS Trust

We provided support to the University Hospitals of Leicester NHS Trust, enabling them to become an early adopter of the NHS smoking…

15 March 2022

Embedding equalities and inclusive decision making in the LLR system

We helped an integrated care system implement a framework for making decisions that addresses bias and improves how equality is considered from…

7 February 2022

Taking an integrated approach to equality and inclusion planning

We helped the council and clinical commissioning group in Trafford to develop a joint five-year equality, diversity and inclusion strategy. Background Trafford…

28 January 2022

Improving health and wellbeing for NHS workers

We developed resources and videos and provided expert advice and evaluation to help NHS England and Improvement gather, develop and outline a…

10 May 2021

Coordinating five CSUs to support national CCG mergers programme

We led a collaboration between the five care system support services in England to provide a range of programme management, project management…

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How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

CHC and funded care

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about CHC and funded care
CHC and funded care

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services

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