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  • improving population health
  • transforming care
  • creating operational efficiencies
  • integrating care
  • engaging and involving patients
  • digital transformation

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Digitally enabled transformation and IT

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Digital transformation is not simply about technology – it is about change management enabled by technology to improve access and quality of patient care and optimise processes for clinicians and health systems.

We partner with clients to deliver transformation programmes by diagnosing challenges, designing and deploying solutions and optimising for scale.

Our process follows three stages:

  • Design (including discovering and designing solutions)
  • Deliver (refining solutions and developing programmes) and
  • Optimise (implementing transformation and optimising for scale)

We can support you to develop and implement:

  • Digitally enabled care models and pathways
  • Integrated ways of working and optimise the workforce
  • Shared care records and data sharing across providers
  • Digital solutions for care access
  • Remote monitoring tools and virtual health
  • Patient facing AI such as self service and chat bots
  • Digital infrastructure for diagnostics and investigation
  • Upskilling training to enable digital value and efficiency.

Our key strengths

  • Understanding the dynamics of healthcare working in the NHS
  • Embodying NHS core values and culture
  • An experienced team with specialist skills in fundamental and complex areas including clinical, change management, digital innovation and information governance
  • A unique position to provide a blend of services based on your individual digital transformation needs
  • An innovator and incubator of digital solutions in a healthcare context
  • Drawing upon a partnership network of external industry leaders
  • A system partner that facilitates knowledge sharing between systems and replicates services across the ICS landscape.

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Martin Pope

Lead for services in the Midlands

Miranda Pilkington

Lead for services to NHS England and national bodies

Debbie Bywater

Lead for Digital transformation and IT

We think you’ll need

  • Strategic planning of large scale transformation towards integrated digital healthcare
  • Minimise disruption and achieve a smooth transition to the effective functioning of digital processes and human practices
  • Redesign clinical pathways with technology in mind to improve quality of care
  • Use technology to improve access to care and create the best patient experience
  • Sustain and build upon innovation in digitally-enabled care accelerated by COVID-19
  • Support the workforce to realise the benefits of new ways of working
  • Establish connectivity and data sharing practices between multiple IT systems to enable integrated care records
  • Find affordable and sustainable digital solutions to achieve system and cost efficiency.

Find out more

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