Your NHS partner for:
  • improving population health
  • transforming care
  • creating operational efficiencies
  • integrating care
  • engaging and involving patients
  • digital transformation

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Workforce resilience and transformation

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With a combination of centralised and locally deployed teams, we support systems and staff through change to enable service improvement and transformation, population health management and adoption of digital solutions.

Strategic planning

Integrated workforce planning

Workforce strategy development

Workforce development

Attracting and retaining talent

Training, leadership and organisational development

Transforming workforce experience

System and organisational change management

Workforce health and wellbeing

We help systems create positive cultural shifts, developing an effective, supported and flexible workforce.

Our adaptable and modular approach is tailored to needs.

Our key strengths

  • As part of the NHS, working also for the wider care sector, we foster common understanding and deliver value for money
  • Insights drawn by analysts and workforce specialists from the wealth of data we manage
  • Ability to recognise gaps in the system and pull expertise from across our organisation to solve partner challenges
  • Operational and strategic HR skills, clinical expertise and data modelling support workforce planning
  • Flexibility – deployment of teams to meet priorities
  • Independence – objectivity to facilitate collaboration
  • Sharing of best practice
  • Equality, diversity, inclusion and human rights expertise.

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Martin Pope

Lead for services in the Midlands

Miranda Pilkington

Lead for services to NHS England and national bodies

Sarah Sheppard

Lead for Workforce resilience, planning and transformation

We think you’ll need

  • Support with delivering the ‘one workforce’ approach
  • Addressing workforce pressures and gaps
  • Workforce planning across population groups, place, networks and systems
  • Focus on equality, diversity and inclusion
  • Commitment to workforce health and wellbeing
  • Enabling service design through new ways of working, particularly across place-based partnerships and provider collaboratives
  • Organisational change design and management
  • Developing staffing structures, enabling transition of roles
  • Leadership, culture and organisational development

Find out more

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News, views and case studies

25 August 2023

Blog: NHS Long Term Plan – is Generation Z going to be the answer? 

Adam Burgess-Evans, Deputy Director of People, MLCSU As numerous 16 and 18 year olds in England receive their GCSE and A level…

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How we can help health systems

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Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Communications and engagement

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Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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PHM analytics and decision support

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Place and primary care transformation

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Clinical redesign and provider collaboration

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Business enabling services

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