Information management and technology

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Delivering your daily organisational activities efficiently and improving productivity rely on robust information management and technology systems.

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NHS Midlands and Lancashire can provide everything you need to meet your day-to-day operational needs. Our innovative solutions can strengthen your IT planning, procurement, data security, IT support and training.

Our comprehensive IT health checks and reporting can help you identify and mitigate any potential risks to your IT systems and your organisation.

We can support you to plan your IT requirements and to procure the most suitable products and services to meet your needs.

We can design, build and maintain your IT infrastructure to ensure that your organisation can operate effectively and flexibly. We can store and manage your data so that it meets NHS data security guidelines.

We can also ensure that your equipment, network, data, email and websites have continuous protection from unintended or unauthorised access, change or destruction.

If your users have any day-to-day queries or issues, we can provide a fast and friendly IT support desk and engineer service. In the event of a more serious problem, we can also provide disaster recovery and business continuity support.

What we do

  • Cloud solutions and virtual server provision so that office documents are securely available at any time, in any place
  • Providing end-to-end stable, flexible and scalable IT infrastructure
  • Ensuring equipment, data, network, emails and websites are secure 24 hours a day, seven days a week
  • Data control, management and NHS data security compliance
  • Procurement of IT equipment and asset management
  • Capacity planning, IT health checks and reporting
  • IT training

We offer a number of different learning approaches including classroom-based, one-to-one or group sessions, on-site training using our remote training solution, webinar-style sessions and e-learning.

Our award-winning information management and technology training team has a wealth of experience across the NHS and in commercial environments and can offer a wide range of courses from basic IT skills through to advanced Microsoft applications, clinical systems and soft skills training.

We are accredited to offer the leading IT certification in the world, Microsoft Office Specialist (MOS), and for two years we have received a centre of excellence award in recognition of our work.

For your clinicians, we have experience of delivering training on clinical computer systems, patient administration and electronic patient record systems, like SystmOne, EMIS Web and Summary Care Records. We can also provide training on e-booking systems like Choose and Book and on referral management systems like the Map of Medicine.

Cloud solutions

Our expert IT Cloud service offers an end-to-end solution for transforming your on-premises workloads into more scalable and flexible cloud-based infrastructures. Learn more about our IT Cloud Services.

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How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services
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