Place and primary care transformation

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We provide the developmental, transformational and operational support needed by ICS partners to achieve a truly integrated service offer.

We help partners at every stage of the journey from the formation of partnerships; removal of organisational boundaries, to resolving the complexities of sharing resources and accountabilities.

Our support offers have been shaped to meet the needs of your place, neighbourhood and individual health and care providers. They include:

System strategy transformation A shared strategy; new care pathways; improved workflow processes
Data & analytics Population health insights; integrated or linked data sets
Workforce development Leadership; sustainable and skilled workforce; positive, productive culture
Partnerships & integration Shared governance planning, resources and operational working
Digital transformation Automation; digital care and monitoring; virtual consultations; simpler information sharing
Clinical & pharmacy support Monitoring and oversight; medicines policy/management; pathway redesign
Communications & engagement Consent for change; user experience insights; patient activation
Business enabling services Standardisation; resilience; economies of scale; innovation

See also: Clinical redesign, integration and provider collaboration

Our key strengths

We’re a trusted, independent partner who can help to broker local relationships
We already support ICS and PCN development locally and nationally
As a familiar system partner, we understand the complicated landscape and have the organisation-building, relationship-brokering experience and capabilities to help
Along with partners, we operate with nationwide economies of scale
Of the NHS, for the NHS.

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Miranda Pilkington

Lead for services to NHS England and national bodies

Jonathan Horgan

Lead for Place, community and primary care transformation

We think you’ll need support with

rewiring the lines of accountability and contractual arrangements
aligning resources
sharing of data
developing and strengthening primary care networks.

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