Information Governance

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Welcome to the Information Governance service at NHS ML

Welcome to the NHS Midlands and Lancashire (ML) Information Governance (IG) Team. We support all aspects of data protection (including subject access requests), and requests made under the Freedom of Information Act and the Environmental Information Regulations.

Our size, scale and specialist expertise enable us to deliver unparalleled quality of service and resilience in all areas of information governance. We are powered by innovation, ideas, subject matter experts and strong leadership.

As part of the NHS, we specialise in health and social care integration, and we collaborate effectively across the healthcare community. We actively participate in local, regional and national information governance networks, allowing us to share our knowledge of system challenges, lessons learned, best practices and insights.

Contact us for more information at mlcsu.ig@nhs.net or 01782 916 875.

News and events

Case study

Enhancing elective surgery outcomes

Our expertise in information governance has played a crucial role in improving surgical outcomes through the Surgery Hero…

Case study

Risk and governance processes review and recommendations

We provided specialist support to an acute trust to accelerate improvement by developing a risk management program to…

Case study

Ensuring essential information governance standards are up to date

Our Information Governance team provided crucial support to Warrington Primary Care Community Interest Company, ensuring the completion of…

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How we can help health systems

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation
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