Digital transformation and project management

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MLCSU is a specialist consultancy and programme and project management service provider with a proven track record in the management and delivery of digital and transformational programmes.

We understand the dynamics of the healthcare project delivery market and deliver high-quality services and resources at a competitive cost.

Our project management services offer an objective, professional approach to managing risks associated with project implementation.

Our affordable cost model

We work with you to scope and forecast the project resources required. This triggers your volume discount rate and helps you to use our predictable cost model, irrespective of how resources flex up and down throughout the project. This means you only pay for what you use.

Key strengths

  • Resources: resource management, demand management, identification of resources.
  • Cost: cost containment, value for money, utility billing model, business case development.
  • Risk management: expertise and experience, business analysis, performance guaranteed by KPIs and SLAs.
  • Change: ability to respond to business demands and change, flexibility of scale and cost.
  • Reporting: our tried and tested Programme and Project Management Tool.
  • Governance: comprehensive governance processes, visibility and control, PMO tools.

What we do

We use well-established methodologies and leading concepts and practises to manage projects on business transformation, complex IT systems initiatives, regulatory compliance or other critical issues.

Our specialists can:

  • solve business problems
  • help you change the mindset of your users and clinicians
  • help you unlock the innovative power of applied intelligence from data, cognitive technologies, and digitalisation – improving experience and operational efficiency
  • give you access to programme and project management staff, resources and tools at a flexible and affordable cost via a fully structured managed service, underpinned by key performance indicators (KPIs), service level agreements (SLAs) and a PMO
  • provide a complete range of project management services
  • reduce the risk of programme failure by improving practices
  • ensure compliance with national requirements transfer knowledge to your staff to improve your own project management capabilities.

Whether it’s skilled resource provision or a fully managed service, MLCSU can help you maximise your project success and improve your IT project delivery and performance.

Service offer

Digital consultancy

  • Strategic planning and leadership
  • Programme definition, requirements and start-up
  • Business case development
  • Bid development for new business opportunities
  • Benefits modelling and analysis

Programme management

  • Programme design
  • Programme reporting
  • Risk and issue management
  • Stakeholder management and communications

Project management

  • Business analysis
  • Project definition, planning and delivery
  • Risk and issue management
  • Stakeholder management and communications

Change management

  • Project Management Office
  • Programme/project assurance and control
  • Delivery frameworks, tools and templates
  • Resource management

We use best-practice MSP and Prince2 frameworks with accredited staff.

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News and views

Case study

Stopping over medication of people with a learning disability, autism or both (STOMP) 

We tackled overmedication in individuals with learning disabilities and autism by upskilling primary care pharmacists, facilitating structured medication…

News

Two awards at the HSJ Patient Safety Awards

We are thrilled to announce that our Medicines Management and Optimisation team has won two awards for Improving…

News

Join us at The Pharmacy Show 2023

Join us at The Pharmacy Show on 15-16 October 2023 to learn how NHS Commissioning Support Units (CSUs)…

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How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services
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