Digital transformation transforming care service

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We work with organisations across the health and care sector, helping them transform learning disability, autism (LDA), and mental health services, often by harnessing the power of digital innovation.

Our clients typically look for a collaborative partner who understands the LDA and mental health world and can leverage this expertise to better understand their population, provide thought leadership, and develop strategies for long-term improved outcomes. They seek a partner who can help break down barriers between health and social care to deliver better-integrated services.

Many clients know what is needed to drive improvements but are often frustrated by constrained capability, capacity, and systems that don’t communicate effectively, struggling to manage competing priorities for scarce resources. Clients are challenged by:

– Limited availability and quality of care provision for people with learning disabilities, particularly autistic individuals.

– Limited understanding across mainstream services of health inequalities, low engagement, and underdeveloped mechanisms to gain lived experience and improve care.

Nationally, admissions and crisis are rising for autistic people, and while we’ve improved discharges for those stuck in hospitals, preventing crisis remains a significant issue, especially for autistic people and young individuals.

Our Transforming Care Service partners with health and care organisations to prevent crisis and hospital admissions through better information, early identification tools, and community support. We strengthen the voice of patients, their families, and citizens to improve care (education) and treatment reviews (C(E)TRs) and care quality, and tackle health inequalities through the development of LEDER strategies and improvement programs such as AHCs, STOMP-STAMP, and epilepsy improvement.

We offer a range of services including:

  • Transformational and Improvement programs
  • Epilepsy Benchmarking
  • Digital Dynamic Support Registers
  • Autism Diagnostic Pathways Improvement
  • Quality care improvement support resources such as quality reviews, protocols, standard operating processes, contingency planning, and coordination.
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Our support is grounded in the lived experience of both citizens and professionals. We combine a flexible team of experts with a collaborative approach to support provider engagement and capacity planning, deliver discharge planning improvements, facilitate better training, develop autism strategies, deliver integrated care records, and enable improved data sharing. We provide a brokering service for specialist expertise and benefits analytics, and all our service products are underpinned by our proven change management skills.

Our team provides both breadth and depth of expertise, and we can access further skills and experience as required. We offer leadership support to help build an understanding of problems and co-produce strategies to solve them, benchmarking tools to facilitate comparative thinking, and advocacy support and signposting. 

We can provide models for minimum standard training that cross organisational boundaries, senior convenor specialists, coordinate communities of practice, improve advocacy involvement, remove boundaries between health and social care, support the voluntary and community sector, and build connections with people with lived experience.

To discuss how we can help your organisation, please contact us.

Our Transforming Care Service offers rapid deployment of a highly capable, extensive, and our experienced team truly understand the challenges health and care organisations face in transforming care and how to help them achieve their ambitions.

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