Personalised Healthcare Commissioning Services
Supporting people to get the right care at the right time.
Welcome to Personalised Healthcare Commissioning (PHC). We support integrated care systems to provide All Age Continuing Care (AACC) core services and other funded healthcare services to individuals in their care.
What is Personalised Healthcare Commissioning?
We understand that as health and care decision-makers, you are driven to make a difference for your patients and services, aiming to develop a healthier population overall.
MLCSU will support your ICB, other health and care providers, individuals and their families and carers to give and receive the best possible funded healthcare experience, ensuring the provision of the right care at the right time, with the appropriate allocation of funding.
News and events
We are excited to announce a partnership between NHS Midlands and Lancashire CSU’s Personalised Healthcare Commissioning Team and…
We are delighted to announce that Dr Sam Gower, Clinical Director for Personalised Healthcare Commissioning at NHS Midlands…
For more information on all our services, see the Personalised Healthcare Commissioning Service Offers
To talk to us about any part of your funded healthcare provision, please contact us.
“I have been very impressed by the way in which you have responded to my requests in regard to a revision of my care plan. This has been refreshing and reassuring, especially due to an unsettling time for my family, you have responded quickly and given clear reassurances that our needs are being listened to and addressed.” – Cathy Sheehan, National Transition to Adult Safeguarding Clinical Lead, NHS England
“My recent funded nursing care review meetings with one of your continuing healthcare practitioners were carried out in a very professional manner, and they were very sensitive to the individual’s needs. I found your member of the Review Team very friendly and understanding of my job role as a care home nurse, and they offered sound advice when needed.” – Angela Leppert, Nurse, Orrell Grange Nursing Home
How we can help health systems
Developing health systems
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…Learn more about Developing health systems
Workforce resilience and transformation
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.Learn more about Workforce resilience and transformation
Communications and engagement
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…Learn more about Communications and engagement
Digitally enabled transformation and IT
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…Learn more about Digitally enabled transformation and IT
PHM analytics and decision support
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…Learn more about PHM analytics and decision support
Place and primary care transformation
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…Learn more about Place and primary care transformation
Clinical redesign and provider collaboration
Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…Learn more about Clinical redesign and provider collaboration
Personalised healthcare commissioning services
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…Learn more about Personalised healthcare commissioning services
Business enabling services
Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…Learn more about Business enabling services