Stacey Mason

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Service Development and Quality Assurance Lead

Stacey Mason is a distinguished leader in the health and social care sector, currently holding the position of Service Development and Quality Assurance Lead at NHS Midlands and Lancashire. Joining in June 2022, Stacey manages a comprehensive portfolio, encompassing service development, systems and governance, and quality assurance within the Personalised Healthcare Commissioning (PHC) service.

She chairs the Performance Quality Assurance Action Group, a dedicated body committed to enhancing PHC’s data quality. Additionally, Stacey heads the newly formed Programme Management Group, tasked with providing rigorous oversight and governance of PHC projects.

Stacey began her journey in the NHS in 2008 as part of the NHS Graduate Programme, where she specialised in finance. She gained her credentials as an accountant from the Chartered Institute of Management Accounts, marking a significant step in her career progression.

Her professional journey boasts of diverse roles in finance, project management, and operational management, primarily in the acute healthcare sector.

Before assuming her current role, Stacey served as the General Manager for Theatres, Anaesthesia, and Critical Care at Nottingham University Hospitals NHS Trust, further reinforcing her leadership skills and operational expertise.

Stacey’s dynamic leadership style, combined with her strong finance background and passion for quality assurance, uniquely position her to drive service development and governance efforts within NHS ML.

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How we can help health systems

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation
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