Medicines management and optimisation team

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The medicines management and optimisation team have many years’ experience in providing medicines-related services across a range of NHS sectors, including integrated care systems, hospitals, community settings, local authorities, GP practices and care homes.

Visit our medicines management and optimisation dedicated website for a detailed overview of services and a wealth of free resources.

We are experts in horizon scanning, budget setting, rebates, patient group directions and medicines newsletters, clinical system messaging and other at-scale products, supported by our unique Medicines Safety Assurance Tool (MSAT®).

We specialise in digital-led management of high cost drugs, non-payment-by-results tariff and Blueteq® systems for several clients. These strategic services deliver savings across the health system.

What we do

We provide clinical patient-facing services with our pharmacists, technicians and medicines coordinators working in GP practices and care homes, optimising patient safety, improving patient medicines care and saving GP time. Working with our clients, we have supported Area Prescribing Committees and developed specialist clinical polypharmacy review services, frailty medication reviews and integrated multi-disciplinary teams.

Our experience of delivering whole system reviews, spanning integrated care systems, GP practices, NHS England and local authorities, enables us to operate strategically, identifying solutions and sharing best practice. We work closely with clients, using embedded and agile working models to deliver services that meet their specific needs. We appoint key account leads to ensure that our products and services produce the best possible outcomes.

Our products are delivered in collaboration with expertise from across the MLCSU, including communications, business intelligence and other specialities.

Medicines optimisation in care homes

We also provide a range of clinical services tailored to support medicines optimisation at care homes and other care providers.

  • As your NHS partner, we help you develop your medicines optimisation processes to improve patient safety and avoid wastage
  • Medicines management system reviews
  • Policy and protocol reviews
  • Structured medication reviews and support for care planning
  • Innovation / service development
  • Organisational support with medicines governance
  • Training and education
  • Bespoke support
  • Support for Care Quality Commission inspections
  • Facilitating multi-disciplinary team (MDT) working
  • Networking with community services, acute trusts and mental health services

We work with you to understand your challenges and respond to specific requests. Along with our established offers of support, we have a track record of delivering bespoke solutions.

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