Your NHS partner
for improving health and integrating care
We are supporting our NHS with exciting innovations and transformation for the Sustainability and Transformation Partnerships (STPs) and emerging Integrated Care Systems (ICSs) while continuing to deliver high quality commissioning support to 50 CCGs. Learn more about our full range of support.

Customer Success stories

What people SAY

Midlands and Lancashire CSU is a key strategic and operational partner to the L&SC STP in developing and delivering its complex work programme, helping to establish shared governance arrangements….Amanda Doyle

Amanda Doyle
STP Lead, Lancashire & South Cumbria STP

As a novice in the Communications world, I engaged the support and assistance of the CSU Team to help me launch a campaign, ‘Eyes & Ears – Suspect it – Report it’ around awareness of abuse towards adults who…Carol Gaynor

Carol Gaynor
Birmingham Adults Safeguarding Board

“U Assure is user-friendly, easy to navigate and makes the whole process of information risk management far less time consuming“   

Lancashire North CCG

“Using U Assure has enabled us to review all our processes and the amount of person confidential data that we generate and ensure that we do not keep information which we don’t really need“

North Staffordshire & Stoke-on-Trent CCGs

“The Strategy Unit ran a session on developing a vanguard evaluation strategy at our national new care models evaluation event. The presentation was captivating and insightful, and brilliantly articulated the challenges that almost all other vanguard evaluators were facing.”

Charles Tallack
Head of NHS Operational Research and Evaluation

I would like to thank the Midlands and Lancashire Commissioning Support Unit (CSU) who provided a high quality service to NHS England; their analysis helped us understand a wide range of views on our proposed prescribing guidance…Sir Bruce Keogh

Sir Bruce Keogh
Former National Medical Director, NHS England

“Midlands & Lancashire CSU successfully mobilised IT services across our six CCGs and two provider organisations during January and February 2016. The work was particularly challenging due to the limited timeframes…Nick Armstrong

Nick Armstrong
Chair of the Cheshire Collaborative Board

“I would have been lost without the clarity and insight that working with The Strategy Unit has given us. You are remarkable in your ability to both connect with the topic and strategically create solutions and options to move us forward.”

Laura Broster
Dudley CCG

We received great support working with Midlands and Lancashire CSU. We found the team to be extremely knowledgeable, enthusiastic and creative. The team were flexible and patient to our…Tracy Grainger

Tracey Grainger
Head of Digital Primary Care Development, NHS England

The product you provided…gave me a more informed narrative and evidence to help me further drive the West Midlands Mental Health Commission priorities.

West Midlands Police Mental Health Lead, Director of Implementation for West Midlands Mental Health Commission

It’s vital to have robust, reliable, up to date evidence about our local population, their use of services and health. The Strategy Unit’s research has been invaluable in helping us work with our partners to review how mental health services are planned, commissioned, funded and delivered in our local area.

Samantha Allen
Chief Executive, Sussex Partnership NHS Foundation Trust

“I understand that over the last ten days or so the support you and your colleagues have provided has been above and beyond in supporting the CCG QIPP process – thank you for that, as its appreciated, especially around such a critical component of the CCG business and against the backdrop of the timescales and competing priorities.”

Chief Finance Officer
Deputy Accountable Officer

“Working with Midlands and Lancashire CSU was a pleasure from start to finish. The team was very easy to work with, accessible at any time and incredibly creative in how they used our branding, right down to the last detail…Sarah Millard

Sarah Millard
Head of Communications and Engagement, West Midlands Academic Health Science Network

“The Strategy Unit are inspiring in their commitment, dedication to evidence and use of innovative analysis as a way to improve health and care.”

Sir Bruce Keogh
Former National Medical Director, NHS England

I have quoted the headlines from this remarkable report at two board meetings over the last two days and the response has been identical…I have never seen all of the LA elected members of…Dr David Hegarty

Dr David Hegarty
GP, Chair of Dudley CCG and Chair of Black Country STP Clinical Reference Group

The MLCSU communications and engagement team did a great job with our three 2015/16 Annual Reports and then, to a tight deadline, produced our joint summary in the form of a newspaper wrap…Sally Young

Sally Young
Director of Governance, Communications and Engagement at Cannock Chase CCG, South East Staffordshire and Seisdon Peninsula CCG and Stafford and Surrounds CCG