NHS Midlands and Lancashire‘s Business Intelligence service maximises the use of data and insight to improve health and care services for people.
Making sure organisations can deliver the best health and care services possible requires robust and innovative solutions for collecting, processing and analysing data.
Our Business Intelligence service has extensive experience of working with the organisations that make up integrated care systems (ICSs), plus NHS England and other national bodies. We are the trusted partner of integrated care boards (ICBs), trusts, local authorities, primary care and a range of other providers for the safe processing of data to produce actionable, practical insight.
How we do it
Our Business Intelligence Consultancy Unit supports the end-to-end delivery of both national and regional projects, ensuring stakeholder engagement is at the heart of system design.
Our embedded and central teams get close to your business and use this insight to accelerate the use of valuable information so that you can meet your objectives and deliver ever-better health outcomes for the people you serve.
Our technical specialists will provide you with the information you require, at a time and in a format that is suitable for you. We offer a responsive and dynamic service, which we can adapt according to your needs.
NHS ML offers a complete end-to-end business intelligence service from data collection, storage, processing, linkage and cutting-edge analytics, we are committed to driving improvements in health outcomes.
Our data warehousing teams process huge amounts of health and care data every day: securely storing, cleaning, pseudonymising and making robust data flows available to our analytical teams and to clients.
Our development and reporting teams are highly skilled in using a range of tools – including Tableau, Microsoft Power BI and coding languages such as SQL, R and Python – to create interactive dashboards with a ‘live’ link to data sources.
Our analytical teams provide hands-on support, working as ‘partners round the table’ to interpret data, separating ‘data noise’ from significant change and drawing out new, actionable insights.
Integrated care priorities
Our business intelligence expertise covers all the key priorities for health and care services – from responding to the latest urgent and emergency care data, to providing strategic support for planning and commissioning key services like primary care, elective recovery, mental health, maternity and social care.
With the NHS Long Term Plan emphasising the importance of moving away from treating illness to having a system-wide response to prevent and reduce the impact of illness, NHS ML provides extensive support for population health management and reducing health inequalities.
Combining system-wide health and care data with the wider determinants of health enables you to profile and segment your local population to intervene at person, primary care network, ‘place’ and neighbourhood levels. Our strategic partnerships with commercial providers – including Johns Hopkins University, CACI-ACORN and ArcGIS – provides additional capacity and capability from world-leading industry experts.
Our services include:
Advanced analytics, statistical modelling, AI and a range of data science techniques
Bespoke analysis to help you to understand and predict demand and to make decisions on investment to inform local health strategy planning
A wide range of reports and tools to enable you to benchmark, monitor and forecast activity, spend, performance and outcomes
Real-time urgent care tools and risk stratification to identify where need is greatest so that you are able to target clinical interventions that improve outcomes for patients.
We use cutting-edge reporting tools, such as AristotleXi and Analyst Server, which enable us to provide you with insightful and timely health intelligence.
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Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…
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Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…