Business intelligence and data management

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To be able to manage services daily and develop robust strategic plans, health systems need access to high-quality, timely and blended data.

It’s also important to understand your current activity and performance compared with other organisations and be able to measure the potential impact of proposed service changes.

The Business Intelligence and Informatics team has extensive experience of working with the different organisations that make up integrated care systems (ICSs). Over 2,000 GP practice staff are registered users of our business intelligence solution – AristotleXi. The team can offer expertise in analytics, application development, data centre management and IT.

What we do

Our embedded and central teams get close to your business and use this insight to accelerate the use of valuable information so that you can meet your objectives and deliver ever-better health outcomes for the people you serve.

Our technical specialists will provide you with the information you require, at a time and in a format that is suitable for you. We offer a responsive and dynamic service, which we can adapt according to your needs.

We can help you to understand and predict demand and enable you to make informed financial decisions. We can support you in identifying commissioning opportunities, managing your plans and evaluating the impact of your choices on patients and service providers.

Our business intelligence team helps health systems with data-driven population health management (PHM)

PHM helps you deliver the NHS Long Term Plan’s aim to move from delivering care that mainly responds when someone becomes unwell to a system of targeted early intervention and prevention. That way, the focus moves from treating illness to having a system-wide response to prevent and reduce the impact of illness. The result? A better quality of life, outcomes and experience for local people.

Data and intelligence underpin PHM. We can combine all of your health system’s data from the wider determinants of health to create actionable intelligence. This helps you, as system leaders, identify and meet the needs of unique population groups and individuals.

We help to:

  • Blend your data with other sources to provide you with person, PCN, place and neighbourhood-level intelligence
  • Profile and segment your blended data to group similar people together to better understand populations and target focused intervention
  • Group your population into ‘cohorts of risk’ with similar health challenges
  • Mine your data for more opportunities to find patterns
  • Develop collaborative insights with you to identify focus areas, triangulate understanding, explore unwarranted variation, generate hypotheses and inform impactibility models.

Our in-house PHM tool allows cohort segmentation at all levels from ICS/STP to GP Practice. Additionally, based on guidance issued by NHSE/I, MLCSU has built in a Covid Risk Segmentation function enabling strategic and operational analysis plus identification of citizens who are most vulnerable to Covid-19 clinically, mentally and socially.

The tool delivers views from ICS/STP level to individual person level according to a range of criteria selected by the user. This forms a breadth of clinical and social information for Covid-19 and population health management.

Find out more about the tool.

Our services include:

  • A wide range of reports and tools to enable you to monitor and forecast activity, spend, performance and outcomes
  • Comprehensive and detailed benchmarking against national and local peers to understand and evaluate commissioning opportunities
  • Bespoke analysis to help you to understand and predict demand and to make decisions on investment to inform local health strategy planning
  • Real-time urgent care tools and risk stratification to identify where need is greatest so that you are able to target clinical interventions that improve outcomes for patients.

We use cutting-edge reporting tools, such as AristotleXI and Analyst Server, which enable us to provide you with insightful and timely health intelligence.

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News, views and case studies

20 February 2024

Enhancing stroke risk management by developing a comprehensive reporting dashboard

The implementation of the cardiovascular disease prevention dashboard markedly enhanced stroke prevention strategies, offering healthcare providers critical data on key risk factors…

8 February 2024

Transforming tobacco control: How our data analytics improved health outcomes

The development of interactive dashboards and comprehensive data analysis significantly helped NHS Birmingham and Solihull (BSOL) Integrated Commissioning Service (ICS) to enhance…

31 January 2024

Empowering healthcare workers in population health management

Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a significant milestone with the…

29 January 2024

Understanding performance drivers across urgent care pathways

Our Business Intelligence team in partnership with Herefordshire and Worcestershire Integrated Care Board, revolutionised data management and decision-making processes within the urgent care pathway, enhancing both…

14 November 2023

NHS Midlands and Lancashire CSU exhibiting at NHS Providers Show

We are excited to share that we will be participating in the upcoming NHS Providers Show on 14-15 November. This event is…

13 November 2023

Navigating winter challenges with a proactive resilience strategy

Our strategy in navigating winter challenges enabled real-time monitoring and prompt adjustments in urgent and emergency care capacity, significantly improving patient outcomes…

9 November 2023

Driving healthcare transformation through data-driven intelligence

We achieved a system-wide enhancement in healthcare service delivery, decision-making efficiency, and operational effectiveness through advanced data management and performance analytics. Background…

3 November 2023

Examining health inequalities among people with learning disabilities in Leicester, Leicestershire, and Rutland

This study revealed significant health disparities among people with learning disabilities in Leicester, Leicestershire, and Rutland, prompting targeted prevention efforts, increased awareness…

2 November 2023

Highlights from the NHS-R/NHS.pycom Conference 2023: Fostering collaboration and innovation in healthcare analytics

At this year’s NHS-R/NHS.pycom Conference 2023, the NHS-R Community and its co-community NHS.pycom put together an exciting event to foster collaboration and…

1 November 2023

Revisit the first national Health and Care Analytics (HACA) Conference 2023

Health and Care Analytics (HACA) 2023 was the first national annual conference bringing together analysts and promoting, celebrating and advancing health and…

4 September 2023

Excellence in Informatics Accreditation achieved

We are thrilled to announce that our Data, Digital and Technology directorate has achieved the prestigious “Excellence in Informatics” Level 2 accreditation…

14 August 2023

Improving outcomes for vulnerable residents in Lancashire and South Cumbria

Our Business Intelligence team’s data-driven approach led to: improved care access, lowered acute service demand, and empowered patients, making a positive difference…

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How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services

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