We work with public sector NHS and local authority clients to tackle discrimination and embed equality and human rights into your structures and processes.

Our award-winning team have up to the minute knowledge of equality and inclusion policy and legislation. We can proactively advise you on changes and solutions to minimise risk and ensure your organisation is compliant.

We have strong relationships with different organisations that support our ambitions. We can deliver training, policy, and strategic support to a range of public bodies: NHS organisations, police forces, local councils, third sector organisations, to name a few.

One of the main advantages of working within NHS MLCSU is the diverse workforce, which fosters different perspectives, experiences, knowledge, and skills. This also gives us a greater understanding of our clients’ real issues and the communities we serve.

We’ll update this page with comprehensive information on our full range of support so that you can learn how we can help your organisation meet its statutory obligations and best practices. Please keep your eyes peeled.

What we do

Guidance on policy and legislation

• Knowledge and guidance regarding equality and human rights legislation – including alerts on changes and updates
• Equality advice and guidance to ensure ‘due regard’ is given in line with the Public Sector Equality Duty (Section 149 of the Equality Act 2010)
• Annual reports in line with the Public Sector Equality duty
• Guidance and support for NHS mandated legal requirements, such as the Accessible Information Standard and Workforce Race Equality Standard
• Guidance and support in planning for forthcoming legislative requirements, such as the Workforce Disability Equality Standard (preparatory year 2017)

Strategy and planning

• Proactive strategic and operational support – including strategy and action plan development
• Damage limitation – advice and support to manage adverse public reaction or media coverage

Project services, assessments and training

• A full range of assessments including Equality Impact and Risk (EIRA), Human Rights and Health Inequalities
• Advice and training or your team on how to carry out these assessments
• Expertise in equality performance management, including the NHS Equality Delivery System (EDS2), with training packages for staff and community graders
• Insight, data and informatics – we provide profiling data on localities supporting organisations to meet their equality duties and tailor healthcare initiatives
• See our Equality and Inclusion Projects Service leaflet

Innovative online solutions

• Secure, online system for recording Equality Impact and Risk Assessments – UAssure
• User friendly
• Online and secure
• Shared and managed access
• Document control
• User support
• Robust processes and integrated checks

NHS specific services

• Support specifically tailored to NHS organisations
• A monitoring service for provider equality compliance
• Support for commissioning, procurement  and tendering processes
• Support specifically tailored to primary care providers: please see our Primary Care service flyer

Unconscious bias training

• Overview of equality legislation
• The importance and benefits of inclusive decision making
• Types of discrimination and managing inappropriate behaviours
• Understanding unconscious bias and its impact on decision making in commissioning
• Subtle acts of exclusion and the effects
• Find out more

More information on our equality and inclusion team.

Resources

• NHS England – equality and diversity
• Equality resources for primary care
• Equality and Human Rights Commission
• Lancashire LGBT
• Autism And Vaccination Advice For Staff
• MLCSU Equality and Inclusion Annual Report 2020
• Guidance for considering the needs of military veterans and their families in commissioning health services
• Asylum Guidance
• Asylum Seekers & Refugees – How To Register With A Doctor
• Trans Health Fact Sheet
• Ramadan Briefing
• Hajj Briefing 2017
• Staff Briefing Jewish Festivals
• Staff Briefing Diwali
• LGBT History Month
• Human Rights Policy
• Homelessness Guidance 2019