PHM analytics and decision support

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We provide expert analytical advice and support, underpinned by optimal data management, insight tools and PHM capability to enable evidence-based decisions, address health inequalities and align services to Triple Aim.

Through a combination of services, we co-design and tailor bespoke PHM solutions based on your needs, to enable you to:

Identify groups at risk
Tackle health inequalities
Plan services according to population health needs
Facilitate changes to performance frameworks
Monitor interventions
Develop skills or provide additional capacity.

IT, infrastructure and interoperability

Shared technology and digital infrastructure
Information governance and cyber

Data and analytics

Data management and linkage
Advanced and predictive analytics

System decision support

System analysis
Opportunity analysis
Data interpretation

Outcomes and performance

Outcomes and performance monitoring
Financial performance planning and moniroting
Benchmarking and continuous improvement
Strategic partnering

Capacity and capability

Skills network
Training and career development
Strategic partnering

Our key strengths

Data and analytics tools in one place, allowing systems to invest once and drive efficiencies
A centralised position able to deploy analytics across the system achieving deeper insight
Large range of specialist skills combined with knowledge of local health systems
An independent view, and ideally placed to facilitate knowledge sharing between systems
Strong track record of delivering PHM results in primary care
Career path for development of niche skills.

Get in touch

For more information and to find out how we can help you, please get in touch.

We think you’ll need

Digital technologies for collection, analysis and sharing of data between care providers
Access to good quality patient data to draw actionable insight and inform planning decisions
Strong information governance frameworks for safe and compliant use of data
Advanced analytics and predictive modelling capability and capacity now and in the future
Investing in talent and skill development to ensure PHM stays on the cutting edge
Establishing a shared PHM mindset at place level to enable a networked approach to PHM.

Find out more

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News, views and case studies

12 May 2025

Driving continuous improvement in histopathology services across the Midlands

A comprehensive review by NHS Midlands and Lancashire’s Improvement Unit has created a roadmap for improving quality, efficiency and sustainability across histopathology…

12 May 2025

Improving dementia care through a national self-assessment toolkit

A new national dementia self-assessment tool, co-developed by NHS Midlands and Lancashire’s Improvement Unit, DHSC and NHSE, is enabling healthcare systems to…

25 November 2024

Collaborative solution for health inequalities reporting across NHS integrated care boards and trusts

Through a collaborative approach, we developed a common approach to reporting health inequalities metrics, enabling consistent, comparable reporting across NHS integrated care…

8 October 2024

Court of Protection Deprivation of Liberty backlog and rising applications

Fergus Campbell, Clinical Lead, NHS ML In the first of our blog mini-series on Court of Protection Deprivation of Liberty (CoPDoL), Fergus…

2 October 2024

Supporting a review of West Midlands community dental services

Our engagement study significantly informed decision-making by highlighting key themes such as access, travel, and patient experience, ensuring that the voices of…

12 September 2024

Join our inaugural ‘SU Insights’ session: Contracting for health outcomes

Join us for the inaugural session of our new event series, ‘SU Insights’, where we’ll explore the evolving landscape of contracting for…

13 June 2024

Advancing maternity and neonatal services with interactive data dashboards

Our collaboration with NHS Shropshire, Telford and Wrekin ICB resulted in the development of an interactive dashboard that significantly advanced the understanding…

27 February 2024

In-depth analysis and insight: A cancer pathway review within Staffordshire and Stoke on Trent Integrated Care Board

As referenced in the national NHS priorities and operational planning guidance for 2023/24, the significance of early cancer diagnosis is an NHS…

20 February 2024

Enhancing stroke risk management by developing a comprehensive reporting dashboard

The implementation of the cardiovascular disease prevention dashboard markedly enhanced stroke prevention strategies, offering healthcare providers critical data on key risk factors…

8 February 2024

Transforming tobacco control: How our data analytics improved health outcomes

The development of interactive dashboards and comprehensive data analysis significantly helped NHS Birmingham and Solihull Integrated Care System to enhance the effectiveness…

31 January 2024

Empowering healthcare workers in population health management

Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a significant milestone with the…

29 January 2024

Understanding performance drivers across urgent care pathways

Our Business Intelligence team in partnership with Herefordshire and Worcestershire Integrated Care Board, revolutionised data management and decision-making processes within the urgent care pathway, enhancing both…

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How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

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People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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