PHM analytics and decision support

Home » Offers » PHM analytics and decision support

We provide expert analytical advice and support, underpinned by optimal data management, insight tools and PHM capability to enable evidence-based decisions, address health inequalities and align services to Triple Aim.

Through a combination of services, we co-design and tailor bespoke PHM solutions based on your needs, to enable you to:

  • Identify groups at risk
  • Tackle health inequalities
  • Plan services according to population health needs
  • Facilitate changes to performance frameworks
  • Monitor interventions
  • Develop skills or provide additional capacity.

IT, infrastructure and interoperability
IT, infrastructure and interoperability

  • Shared technology and digital infrastructure
  • Information governance and cyber

Data and analytics
Data and analytics

  • Data management and linkage
  • Advanced and predictive analytics

System decision support
System decision support

  • System analysis
  • Opportunity analysis
  • Data interpretation

Outcomes and performance
Outcomes and performance

  • Outcomes and performance monitoring
  • Financial performance planning and moniroting
  • Benchmarking and continuous improvement
  • Strategic partnering

Capacity and capability
Capacity and capability

  • Skills network
  • Training and career development
  • Strategic partnering

Our key strengths

  • Data and analytics tools in one place, allowing systems to invest once and drive efficiencies
  • A centralised position able to deploy analytics across the system achieving deeper insight
  • Large range of specialist skills combined with knowledge of local health systems
  • An independent view, and ideally placed to facilitate knowledge sharing between systems
  • Strong track record of delivering PHM results in primary care
  • Career path for development of niche skills.

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Martin Pope

Lead for services in the Midlands

Miranda Pilkington

Lead for services to NHS England and national bodies
Peter Spilsbury

Peter Spilsbury

Lead for PHM analytics and decision support
Image of  Debbie Bywater

Debbie Bywater

Lead for Digital transformation and IT

We think you’ll need

  • Digital technologies for collection, analysis and sharing of data between care providers
  • Access to good quality patient data to draw actionable insight and inform planning decisions
  • Strong information governance frameworks for safe and compliant use of data
  • Advanced analytics and predictive modelling capability and capacity now and in the future
  • Investing in talent and skill development to ensure PHM stays on the cutting edge
  • Establishing a shared PHM mindset at place level to enable a networked approach to PHM.
View all

News, views and case studies

14 November 2023

NHS Midlands and Lancashire CSU exhibiting at NHS Providers Show

We are excited to share that we will be participating in the upcoming NHS Providers Show on 14-15 November. This event is…

13 November 2023

Navigating Winter challenges with a proactive resilience strategy

Our strategy in navigating winter challenges enabled real-time monitoring and prompt adjustments in Urgent and Emergency Care capacity, significantly improving patient outcomes…

9 November 2023

Driving healthcare transformation through data-driven intelligence

We achieved a system-wide enhancement in healthcare service delivery, decision-making efficiency, and operational effectiveness through advanced data management and performance analytics. Background…

3 November 2023

Examining health inequalities among people with learning disabilities in Leicester, Leicestershire, and Rutland

This study revealed significant health disparities among people with learning disabilities in Leicester, Leicestershire, and Rutland, prompting targeted prevention efforts, increased awareness…

2 November 2023

Highlights from the NHS-R/NHS.pycom Conference 2023: Fostering collaboration and innovation in healthcare analytics

At this year’s NHS-R/NHS.pycom Conference 2023, the NHS-R Community and its co-community NHS.pycom put together an exciting event to foster collaboration and…

1 November 2023

Revisit the first national Health and Care Analytics (HACA) Conference 2023

Health and Care Analytics (HACA) 2023 was the first national annual conference bringing together analysts and promoting, celebrating and advancing health and…

4 September 2023

Excellence in Informatics Accreditation achieved

We are thrilled to announce that our Data, Digital and Technology directorate has achieved the prestigious “Excellence in Informatics” Level 2 accreditation…

14 August 2023

Improving outcomes for vulnerable residents in Lancashire and South Cumbria

Our Business Intelligence team’s data-driven approach led to: improved care access, lowered acute service demand, and empowered patients, making a positive difference…

17 July 2023

Understanding mental health attendance in Emergency Departments

Our dashboard on mental health attendance in Emergency Departments empowered commissioners and providers to identify care variations, establish baselines, evaluate initiatives, and…

5 July 2023

Health and Care Analytics Conference

We are pleased to announce the first national Health and Care Analytics Conference organised by The Strategy Unit and sponsored by the…

3 May 2023

Using geo-spatial analysis to determine the impact of a hospital service reconfiguration

We provided detailed geo-spatial analysis that was central to determining the impact on patients in a complex hospital service reconfiguration project, which…

20 March 2023

Evaluating a digital tool to manage caseload and care in community mental health​

We helped reduce mental health crisis rates and optimise user flows by introducing a new data capture tool, evaluating existing digital tools…

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services

Accessibility Tools