PHM analytics and decision support

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We provide expert analytical advice and support, underpinned by optimal data management, insight tools and PHM capability to enable evidence-based decisions, address health inequalities and align services to Triple Aim.

Through a combination of services, we co-design and tailor bespoke PHM solutions based on your needs, to enable you to:

  • Identify groups at risk
  • Tackle health inequalities
  • Plan services according to population health needs
  • Facilitate changes to performance frameworks
  • Monitor interventions
  • Develop skills or provide additional capacity.

IT, infrastructure and interoperability
IT, infrastructure and interoperability

  • Shared technology and digital infrastructure
  • Information governance and cyber

Data and analytics
Data and analytics

  • Data management and linkage
  • Advanced and predictive analytics

System decision support
System decision support

  • System analysis
  • Opportunity analysis
  • Data interpretation

Outcomes and performance
Outcomes and performance

  • Outcomes and performance monitoring
  • Financial performance planning and moniroting
  • Benchmarking and continuous improvement
  • Strategic partnering

Capacity and capability
Capacity and capability

  • Skills network
  • Training and career development
  • Strategic partnering

Our key strengths

  • Data and analytics tools in one place, allowing systems to invest once and drive efficiencies
  • A centralised position able to deploy analytics across the system achieving deeper insight
  • Large range of specialist skills combined with knowledge of local health systems
  • An independent view, and ideally placed to facilitate knowledge sharing between systems
  • Strong track record of delivering PHM results in primary care
  • Career path for development of niche skills.

Key leads

Clare Thomason

Lead for services in Lancashire, Cheshire and Merseyside

Martin Pope

Lead for services in the Midlands

Miranda Pilkington

Lead for services to NHS England and national bodies
Peter Spilsbury

Peter Spilsbury

Lead for PHM analytics and decision support
Image of  Debbie Bywater

Debbie Bywater

Lead for Digital transformation and IT

We think you’ll need

  • Digital technologies for collection, analysis and sharing of data between care providers
  • Access to good quality patient data to draw actionable insight and inform planning decisions
  • Strong information governance frameworks for safe and compliant use of data
  • Advanced analytics and predictive modelling capability and capacity now and in the future
  • Investing in talent and skill development to ensure PHM stays on the cutting edge
  • Establishing a shared PHM mindset at place level to enable a networked approach to PHM.
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News, views and case studies

3 May 2023

Determining the impact on patients in a hospital service reconfiguration

We provided detailed travel analysis data that was central to determining the impact on patients in a complex hospital service reconfiguration project,…

20 March 2023

Evaluating a digital tool to manage caseload and care in community mental health​

We helped reduce mental health crisis rates and optimise user flows by introducing a new data capture tool, evaluating existing digital tools…

16 March 2023

Maximising value for limited funding: Efficiency analysis for COPD pathway

By analysing the results from stakeholder decision conferences along with the STAR tool, we empowered ICSs to efficiently allocate resources for COPD…

2 March 2023

Making diamonds out of sausages

Data collection and storage is by no means an effortless automatic process; it can be expensive, complex and bureaucratic. In his blog,…

15 August 2022

Improving health outcomes using our population health management tool

Using our population health management tool, we have helped identify people with clinical and social issues across Lancashire and South Cumbria, enabling…

18 May 2022

Discovering efficiencies and service improvements in Leicestershire

We helped an NHS trust analyse and visualise data on key performance indicators with the aim of releasing efficiencies and to assess…

7 April 2022

Informing COVID-19 vaccination centres’ geographical planning

Our dynamic heat maps showed where vaccine uptake was lower, where there was a higher concentration of social care providers and other…

31 March 2022

Integrating data for the Combined Intelligence for Population Health Action (CIPHA) platform

We helped key stakeholders in the Cheshire and Merseyside health system see combined intelligence reports on capacity and demand for health services,…

10 March 2022

Improving equity and equality in maternity and neonatal care

We combined national metrics and local NHS, council and third sector data to help health systems understand where there are inequalities within…

11 February 2022

Assessing demand for COVID-19 LAMP testing

We helped an integrated care system to evaluate demand and capacity for COVID-19 LAMP testing to ensure labs could meet the need…

14 January 2022

Supporting infection prevention and control with analytics

We analysed data and provided insight which informed a national programme for improving infection prevention and control about where to focus support…

20 October 2021

Better efficiency in uploading the financial forecast

We halved the time it takes to load the financial forecast into the ledger and reduced the risk of errors. Background The…

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How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

CHC and funded care

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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CHC and funded care

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services

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