31 March 2023
NewsMLCSU Gender Pay Gap Report 2022
Midlands & Lancashire has published its Gender Pay Gap Report 2022.Download the report here.
30 March 2023
Case studyImproving risk management in an Acute Trust: A case study of streamlining internal processes
We undertook a diagnostic review that optimised the underutilised features of a risk management system and simplified data capture,…
27 March 2023
NewsDr Sam Gower to speak at NHS Continuing Healthcare Conference
We are thrilled to announce that Dr Sam Gower, CHC/IPA Clinical Services Director at MLCSU, will be a speaker…
23 March 2023
News WebinarsJoin the Conversation: Transforming healthcare
The NHS is undergoing a significant transformation in the way it provides care and support for people with learning…
23 March 2023
Case studyWe supported the development of a new Health and Wellbeing Hub in Shrewsbury by designing and agreeing on integrated…
20 March 2023
Case studyEvaluating a digital tool to manage caseload and care in community mental health
We helped reduce mental health crisis rates and optimise user flows by introducing a new data capture tool, evaluating…
16 March 2023
Case study NewsMaximising value for limited funding: Efficiency analysis for COPD pathway
By analysing the results from stakeholder decision conferences along with the STAR tool, we empowered ICSs to efficiently allocate…
14 March 2023
Case studyA pledge to being green: MLCSU staff share personal and professional pledges to reduce carbon…
Empowering MLCSU staff to make personal and professional pledges for a sustainable future A staff campaign to mark the…
14 March 2023
Case study NewsA pledge to being green: MLCSU staff share personal and professional pledges to reduce carbon…
Empowering MLCSU staff to make personal and professional pledges for a sustainable future A staff campaign to mark the…
9 March 2023
Case studyOur Way Of Working: Embedding a new agile and flexible organisational culture at the CSU
Through extensive engagement and consultation processes, and a robust communications strategy, we successfully fostered a culture of agility and…
8 March 2023
NewsJoin us at the Clinical Pharmacy Congress 2023 to enhance patient care and learn from…
Join us at the Clinical Pharmacy Congress on 12-13 May 2023 for a face-to-face event at ExCeL London. This…
6 March 2023
Case studyImplementing the NHS smoking cessation service at University Hospitals of Leicester NHS Trust
We provided support to the University Hospitals of Leicester NHS Trust, enabling them to become an early adopter of…
3 March 2023
Case studyDeveloping shared values for a new PCN
We helped a primary care network create and establish a new set of shared meaningful values developed by staff…
2 March 2023
BlogMaking diamonds out of sausages
Data collection and storage is by no means an effortless automatic process; it can be expensive, complex and bureaucratic.…
2 March 2023
Case studyImproving the process for managing domiciliary care placements
Clinical commissioning groups in Staffordshire wanted to address the lack of a contractual structure for Health-Funded packages of care…
27 February 2023
Blog NewsA win and a nomination for the National Apprenticeships Awards 2023
Ashley Burton, Senior Project Manager at MLCSU Earlier this week, Ashley Burton, Senior Project Manager at the NHS Midlands…
26 January 2023
Case studyUsing automation to reduce waiting lists across two ICSs
Using a combination of automated chatbot, robotic process automation and human call agents, we helped trusts within two integrated…
18 January 2023
BlogBlog: An expert guide on how to look at healthcare data
Primary Care Networks (PCNs) hold some of the richest data in health and care which can tell us a…
17 January 2023
Case studyPrioritising health and wellbeing to improve morale and performance
Our health and wellbeing strategy has proven to have improved the morale and performance of our staff. It was…
16 January 2023
Case studyBringing partners together to ensure data protection for lung health checks
We helped a programme targeting ex-smokers with lung health checks to complete information governance procedures and ensure personal data…
13 January 2023
Case studyRaising awareness of health inequalities in the Midlands
We raised awareness of health inequalities among the 11 integrated care systems in the Midlands through promoting the government’s…
4 January 2023
Long readReuse, not replace: how the IT Procurement team is slashing our carbon footprint
As part of the NHS Midlands and Lancashire CSU’s Green Plan and commitment to reducing our carbon footprint, we…
3 January 2023
Case studyDiscovering the requirements for implementing a common electronic patient record
Through over 330 hours of focused work on engagement and gap analysis, we identified and consolidated the requirements for…
20 December 2022
WebinarsTackling the cyber threat in Lancashire and South Cumbria
In the NHS, the cyber threat is ever present, and David Willis from our Digital Transformation team has been supporting the Lancashire…
19 December 2022
NewsPrestigious award win for staff health and wellbeing strategy
We have been recognised by HR Magazine with an award for Best Health and Wellbeing Strategy as part of their HR Excellence…
16 December 2022
Case studyEmpowering people living with pain to explore alternatives
We helped the Black Country Integrated Care Board deliver an engagement campaign to help people living with chronic pain…
15 December 2022
Case studyAn innovative, accessible website for Norfolk and Waveney ICS
Our team delivered an innovative, interactive and accessible website to inform and educate patients and the public about the…
8 December 2022
Case studyImproving the quality of care at a nursing home in Lancashire
Our Medicines Optimisation in Care Homes team conducted structured medication reviews of patients at a nursing home, avoiding potential…
6 December 2022
NewsMLCSU’s expert teams celebrate as two projects shortlisted for an HSJ Partnership Award
We’re proud to have played our part in truly impactful change programmes, which have been shortlisted for two HSJ…
2 December 2022
BlogOur Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We…
28 November 2022
Case studyUtilising independent sector capacity to reduce waiting lists
We procured independent sector hospital capacity to divert patients at the point of referrals from NHS trusts to prevent…
24 November 2022
WebinarsWhat is the impact of the menopause on women working in the NHS?
The Strategy Unit is excited to be launching its new in-depth report into how the menopause is affecting both individuals…
18 November 2022
BlogBlog: Junior doctor Eilis gained valuable skills and experience during her time in the Personalised…
Our Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We…
9 November 2022
Case studyImproving communications reporting through an interactive, visual dashboard
Our interactive visual dashboard helped the NHS Leadership Academy report more easily and more clearly engagement with their website…
8 November 2022
Case studyStreamlining the month-end close process at an NHS trust
We reduced the month-end process by four days at an NHS trust and introduced new process to streamline payments…
4 November 2022
BlogBlog: The sky’s the limit for Lauren after starting her NHS career in Personalised Healthcare…
Our Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We…
3 November 2022
NewsDigital Innovation Unit achieve international accreditation
We are very proud to announce that our Digital Innovation Unit (DIU) have successfully achieved International Standard Organisation (ISO)…
31 October 2022
Case studyIn-house team applies learning from SEO training to improve performance of new websites
We created a range of bespoke materials to deliver SEO training to the Staffordshire and Stoke-on-Trent Integrated Care Board…
25 October 2022
Case studyDelivering elective care planning support to every ICS in the country
We helped NHS England roll out a programme of planning support for the increase and improvement of elective care…
21 October 2022
Case studyDeveloping an accessible, user-friendly new website for Lincolnshire ICB
Designing and developing a new website for the Lincolnshire Integrated Care Board, we created an interactive platform for the…
19 October 2022
NewsPeople Services team shortlisted for three awards
Our People Services team have been shortlisted for three awards. The HR Excellence Awards shine a light on best practice in HR and…
14 October 2022
Case studySafety Siren monitors quality at the system level
We developed an alert which scans a whole health system for areas of health quality concern that need to…
29 September 2022
Case studyMonitoring urgent care and COVID-19 data through OTiS Tactical
Our flexible OTiS Tactical tool is helping integrated care systems to monitor emerging pressures on urgent and emergency care…
23 September 2022
Case studyDigital leadership for Lancashire and South Cumbria’s New Hospitals Programme
We have been supporting the Lancashire and South Cumbria’s New Hospitals Programme to design and deliver digital infrastructures to…
21 September 2022
Case studyBringing back staff to continuing healthcare
A project to bring back a considerable number of staff to complete outstanding continuing healthcare assessments attracted skilled people…
15 August 2022
Case studyImproving health outcomes using our population health management tool
Using our population health management tool, we have helped identify people with clinical and social issues across Lancashire and…
8 August 2022
NewsMLCSU collaboration project shortlisted for HSJ award
The HSJ Awards 2022 finalists were announced today, and the NHS Midlands and Lancashire CSU’s (MLCSU’s) joint project with…
2 August 2022
Case studyImplementing financial reporting tools at the University Hospitals of North Midlands NHS Trust
Our support has resulted in a significant improvement in the quality of financial information held. Background The Finance Department…
29 July 2022
BlogPeter Spilsbury, Director of the Strategy Unit In this blog, Peter Spilsbury, Director of the NHS Midlands and Lancashire…
22 July 2022
Case studyPharmacy support to Lancashire and South Cumbria COVID-19 vaccination programme
We provided insight to clinical enquiries, produced reports and worked to develop standard operating procedures to help improve patient…
20 July 2022
Case studyImproving high-dose opioid prescribing
We helped Greater Preston and Chorley & South Ribble Clinical Commissioning Groups significantly reduce high-dose opioid prescribing, bringing it…
18 July 2022
Case studyCost saving and wider expertise with HR services at scale
We provide a centralised HR function to five integrated care boards which ensures that better quality and a wider…
14 July 2022
NewsBlueprint to support ICS digital transformation
The NHS Midlands and Lancashire CSU (MLCSU) has been working with the Cheshire and Merseyside Integrated Care System (ICS)…
13 July 2022
ReportReport: The case for surgical hubs
The Strategy Unit at the NHS Midlands and Lancashire CSU has written a paper jointly with the Royal College…
8 July 2022
Case studyDigitally enabling blood pressure monitoring at home
We helped the Cheshire and Merseyside Integrated Care System increase patients measuring their blood pressure at home, delivering a…
7 July 2022
Case studyImproving medicines safety in Wirral care homes
Our medicines management and optimisation team improved safety and care for elderly Wirral care home residents, helped to prevent…
1 July 2022
Case studyFacilitating wellbeing conversations with health and care staff: Be Well Midlands
We helped health and care leaders in the Midlands to take a transparent, collaborative approach to uncovering opportunities for…
24 June 2022
Case studyIncreasing referrals to the National Diabetes Prevention Programme
We engaged with primary care providers to streamline the process for referrals into the National Diabetes Prevention Programme, and…
23 June 2022
NewsMLCSU-supported finance team win award
West Midlands Healthcare Financial Management Association (HFMA) is a branch of the HFMA The NHS Midlands and Lancashire CSU…
21 June 2022
NewsMLCSU director named HSJ100 wildcard for 2022
Andi Orlowski, Director of the Health Economics Unit, part of NHS Midlands and Lancashire CSU (MLCSU), has been named…
10 June 2022
NewsExcellence in Informatics stamp of approval for our support for staff and clients
MLCSU’s Business Intelligence, IT and Digital Innovation Unit teams have achieved the Informatics Skills Development Network Level 1 accreditation…
8 June 2022
NewsOur experts at NHS ConfedExpo: Schedule announced
This month NHS Confederation is uniting with NHS England and NHS Improvement to deliver one of the most significant…
1 June 2022
Case studyEnabling remote healthcare monitoring in Black Country and West Birmingham
We designed and implemented a programme of transformation to enable remote monitoring across healthcare in the Black Country and…
27 May 2022
Case studyImproving care for people with learning disabilities and autism
We codesigned and delivered a transformation programme for the improvement of care for people with learning disabilities and/or autism.…
25 May 2022
NewsMLCSU nominated for three NHS Health and Care Apprenticeship Awards
This June will see the first ever Lancashire & South Cumbria NHS Health & Care Apprenticeship Awards taking place. The awards…
24 May 2022
Case studyAchieving the best from primary care network pharmacy teams
We provided a tailored package of strategic and operational support to a newly formed pharmacy team at a primary…
20 May 2022
NewsMLCSU nominated for three NHS Health and Care Apprenticeship Awards
This June will see the first ever Lancashire & South Cumbria NHS Health & Care Apprenticeship Awards taking place.…
19 May 2022
NewsWe’re exhibiting at NHS ConfedExpo, 15-16 June
Join us at the NHS Confederation’s annual conference, taking place in Liverpool this summer. Delivered in partnership with NHS…
18 May 2022
Case studyDiscovering efficiencies and service improvements in Leicestershire
We helped an NHS trust analyse and visualise data on key performance indicators with the aim of releasing efficiencies…
17 May 2022
Case studyRecovering hospital utility costs
We are helping hospital trusts identify the potential to recover energy costs from telecom devices mounted on the roofs…
10 May 2022
Case studyCOVID-19 vaccine safety at primary care network vaccination centres
We ensured that vaccination centres functioned with safety at the highest level by training staff and providing ongoing senior…
25 April 2022
Case studyHelping a COVID-19 vaccination programme provide an efficient and equitable service
Our business intelligence experts helped the Lancashire and South Cumbria COVID-19 Vaccination Programme to provide an efficient and equitable…
21 April 2022
NewsInnovative NHS resource-booking system signs up 20th customer
UBook, the resource-booking system designed by NHS Midlands and Lancashire Commissioning Support Unit, has just signed its 20th customer.…
13 April 2022
BlogBlog: How can digital advances help a greener NHS?
Steven Hipwell, Digital Lead for the New Hospitals Programme Lancashire and South Cumbria’s New Hospitals Programme aims to develop…
10 April 2022
NewsDigital support for at-home blood pressure monitoring highly commended in Innovate Awards
Our work with Cheshire and Merseyside Health and Care Partnership to improve the remote management of patients with uncontrolled…
7 April 2022
Case studyInforming COVID-19 vaccination centres’ geographical planning
Our dynamic heat maps showed where vaccine uptake was lower, where there was a higher concentration of social care…
5 April 2022
Case studyIncreasing the uptake of health checks for patients with severe mental illness
We helped integrated care systems increase numbers of annual physicals health checks for patients with severe mental illness by…
4 April 2022
Case studyHelping North Staffordshire trust pay suppliers
We quickly mobilised financial services helping an NHS trust to process and pay supplier invoices. Background In April 2021,…
1 April 2022
BlogBlog: Why digital advances are so important to new hospitals
Steven Hipwell, Digital Lead for the New Hospitals Programme Lancashire and South Cumbria’s New Hospitals Programme aims to develop…
31 March 2022
Case studyIntegrating data for the Combined Intelligence for Population Health Action (CIPHA) platform
We helped key stakeholders in the Cheshire and Merseyside health system see combined intelligence reports on capacity and demand…
30 March 2022
News2021, our journey alongside ICS partners
2021 was, of course, another tough year for the NHS and social care. Against this challenging backdrop, the NHS…
24 March 2022
BlogBlog: Treating people on waiting lists: who decides what is fair?
Peter Spilsbury, Director of the Strategy Unit There are millions of people waiting for treatment. How should we decide…
22 March 2022
Case studySupport to tackle bullying, harassment and discrimination in the workplace
We facilitated the design of and implemented a bespoke online tool to make it easier for staff to report…
21 March 2022
NewsKicking off a study on menopause and the NHS workforce
NHS Midlands and Lancashire Commissioning Support Unit’s (MLCSU) Strategy Unit is undertaking a study to examine the impact of…
18 March 2022
Case studySuccess in setting up community pharmacy services
We helped commissioners with medicines management expertise in setting up and maintaining community pharmacy services, freeing up capacity across…
17 March 2022
NewsMLCSU Gender Pay Gap Report 2021
Under the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, employers with 250 or more employees are…
15 March 2022
Case studyEmbedding equalities and inclusive decision making in the LLR system
We helped an integrated care system implement a framework for making decisions that addresses bias and improves how equality…
10 March 2022
Case studyImproving equity and equality in maternity and neonatal care
We combined national metrics and local NHS, council and third sector data to help health systems understand where there…
2 March 2022
Case studyImproving use of medicines across Merseyside – Pan Mersey Area Prescribing Committee
We had another successful year in 2020/21 at the Pan Mersey Area Prescribing Committee promoting the safe and efficient…
15 February 2022
NewsCQRS Local will reduce admin time for commissioners and primary care providers
Calculating Quality Reporting Service (CQRS) Local is a newly launched web-based payment claim system used by commissioners, GPs and…
11 February 2022
Case studyAssessing demand for COVID-19 LAMP testing
We helped an integrated care system to evaluate demand and capacity for COVID-19 LAMP testing to ensure labs could…
10 February 2022
BlogBlog: Decision makers can make much better use of analysis
Peter Spilsbury Peter Spilsbury, Director of the Strategy Unit at Midlands and Lancashire Commissioning Support Unit, writes about the…
7 February 2022
Case studyEvaluating the national Medicines Optimisation in Care Homes programme
We evaluated the impact of the national Medicines Optimisation in Care Homes programme. Background The national Medicines Optimisation in…
7 February 2022
Case studyTaking an integrated approach to equality and inclusion planning
We helped the council and clinical commissioning group in Trafford to develop a joint five-year equality, diversity and inclusion…
4 February 2022
Case studyLeading a hospital transformation programme
We developed a strategic outline case setting out the ambitions and next steps in one of the NHS’s largest…
3 February 2022
NewsPCNs critical in population health management
Andi Orlowski Andi Orlowski, director of the Health Economic Unit at Midlands and Lancashire Commissioning Support Unit and senior…
2 February 2022
Case studyIncontinence medication reviews offer major patient benefits
We enabled medication reviews of patients with long-term prescriptions for urinary incontinence medication which enabled clinicians to recommend ‘drug…
2 February 2022
Case studyBoosting GP community pharmacy consultations
Our work supporting implementation of the GP Community Pharmacy Consultation Service in the East of England led to a…
28 January 2022
Case studyImproving health and wellbeing for NHS workers
We developed resources and videos and provided expert advice and evaluation to help NHS England and Improvement gather, develop…
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