21 September 2023
Case studyStopping over medication of people with a learning disability, autism or both (STOMP)
We tackled overmedication in individuals with learning disabilities and autism by upskilling primary care pharmacists, facilitating structured medication reviews,…
19 September 2023
NewsTwo awards at the HSJ Patient Safety Awards
We are thrilled to announce that our Medicines Management and Optimisation team has won two awards for Improving Medicines…
5 September 2023
NewsJoin us at The Pharmacy Show 2023
Join us at The Pharmacy Show on 15-16 October 2023 to learn how NHS Commissioning Support Units (CSUs) help…
4 September 2023
NewsExcellence in Informatics Accreditation achieved
We are thrilled to announce that our Data, Digital and Technology directorate has achieved the prestigious “Excellence in Informatics”…
1 September 2023
NewsLDA project shortlisted for the 2023 HSJ Awards
NHS Midlands and Lancashire CSU (MLCSU) is delighted to announce that our work to develop a community of practice…
25 August 2023
Case studyPreventing cardiovascular diseases through lipid therapy modification
We adopted a systematic strategy to identify primary and secondary prevention of cardiovascular disease which resulted in enhanced lipid…
25 August 2023
BlogBlog: NHS Long Term Plan – is Generation Z going to be the answer?
Adam Burgess-Evans, Deputy Director of People, MLCSU As numerous 16 and 18 year olds in England receive their GCSE…
17 August 2023
Case studyImproving the safety of patients prescribed clozapine
Our partnership with a local mental health trust resulted in advancements in addressing inadequate clozapine documentation, leading to improved…
14 August 2023
Case study NewsImproving outcomes for vulnerable residents in Lancashire and South Cumbria
Our Business Intelligence team’s data-driven approach led to: improved care access, lowered acute service demand, and empowered patients, making…
2 August 2023
Case studyInhaler prescribing errors: Identifying risks and improving patient safety
We improved patient safety and raised awareness across GPs, hospitals and community pharmacy of the risks of prescribing inhalers…
31 July 2023
Case studyImproving epilepsy services and reducing health inequalities
We brought together patients, experts and care system partners to identify areas of concern which contribute to premature avoidable…
18 July 2023
Case studyBespoke coaching to support staff through new or difficult situations
We supported staff through challenging situations, such as the COVID-19 pandemic, organisational change, and developing communication skills which resulted…
17 July 2023
Case studyUnderstanding mental health attendance in Emergency Departments
Our dashboard on mental health attendance in Emergency Departments empowered commissioners and providers to identify care variations, establish baselines,…
10 July 2023
BlogRecognising the challenge and harnessing the potential of the long-term workforce plan
Last week saw the launch of the much-awaited Long-Term Workforce Plan for the NHS. It is evident that the…
5 July 2023
NewsHealth and Care Analytics Conference
We are pleased to announce the first national Health and Care Analytics Conference organised by The Strategy Unit and…
5 July 2023
Case studyNHS-funded nursing care reviews
Efficiently completing overdue NHS-funded nursing care reviews within budget, our team ensured individuals’ health and social care needs were…
26 June 2023
Case studyEnhancing elective surgery outcomes
Our expertise in information governance has played a crucial role in improving surgical outcomes through the Surgery Hero project,…
22 June 2023
NewsFinalists for three more nominations at HSJ Patient Safety Awards 2023
NHS Midlands and Lancashire CSU (MLCSU) has received three further nominations at the HSJ Patient Safety Awards in addition…
22 June 2023
Case studyPatient flow efficiency in five acute and community trusts
We successfully improved patient flow efficiency in five acute and community trusts, achieving zero ambulance delays, reducing handover times,…
19 June 2023
NewsProud to announce ISO 27001 and ISO 9001 accreditations
We are delighted to share that our customer finance team has been awarded the globally recognised ISO 27001 and…
19 June 2023
NewsReducing mortality project shortlisted for HSJ Patient Safety Award
The NHS Midlands and Lancashire CSU (MLCSU) is thrilled to share that our project to reduce mortality in people…
15 June 2023
Case studyIncreasing patient referrals to the National Diabetes Prevention Programme
By implementing effective strategies, we increased patient referrals to the National Diabetes Prevention Programme. The number of primary care…
25 May 2023
NewsUK National GO Awards Shortlists MLCSU for Collaborative Procurement Initiative
We are delighted to share the news that our collaborative endeavour with the North Midlands and Black Country Procurement…
23 May 2023
Case studySupporting the delivery of the Staffordshire and Stoke-on-Trent ICS green plan
Our support in developing the Staffordshire and Stoke-on-Trent ICS green plan resulted in a robust and deliverable plan that…
19 May 2023
NewsBuilding capable communities for learning disability and epilepsy
Join us for our webinar on building capable communities to tackle premature avoidable death in people with a learning…
16 May 2023
NewsMLCSU to exhibit at NHS ConfedExpo 2023
We are pleased to announce that we will be exhibiting at the upcoming NHS ConfedExpo, the flagship health and…
12 May 2023
Case studyWe streamlined the transition to an integrated single financial environment for 11 clinical commissioning groups to integrated care boards…
9 May 2023
Case studyE-learning product on net-zero carbon emissions target
Our e-learning product on net-zero carbon emissions raised awareness amongst staff of both organisational and national net-zero targets and…
3 May 2023
Case studyUsing geo-spatial analysis to determine the impact of a hospital service reconfiguration
We provided detailed geo-spatial analysis that was central to determining the impact on patients in a complex hospital service…
28 April 2023
Case studyPositive impact of physiotherapy pilot programme
We increased the coverage of physiotherapy services from approximately 3% to 15% and improved communication and reporting, resulting in…
24 April 2023
NewsMLCSU named finalist in UK National GO Awards for contract management excellence
We are proud to announce that we have been shortlisted as a finalist for the UK National GO Awards…
17 April 2023
NewsJoin Us at the Digital Healthcare Show 2023
Three Commissioning Support Units (CSU’s) showcase digital healthcare solutions We are so excited to be exhibiting at the Digital…
14 April 2023
Case studyRisk and governance processes review and recommendations
We provided specialist support to an acute trust to accelerate improvement by developing a risk management program to reduce…
11 April 2023
Case studyFrom strategy to execution: Delivering a comprehensive digital transformation investment plan
We prepared a comprehensive three-year Digital Transformation Investment Plan that seamlessly integrated into the full Integrated Care Board (ICB)…
6 April 2023
NewsMLCSU’s informatics team awarded ISDN ‘Excellence in Informatics Level 1 Certificate’
We are excited to share that our Informatics Team has been awarded the prestigious ISDN ‘Excellence in Informatics Level…
3 April 2023
Case studyEnhancing clinical audit processes: A review of an acute trust
We made a significant impact on an acute trust’s clinical audit processes by providing a thorough diagnostic report and…
31 March 2023
NewsMLCSU Gender Pay Gap Report 2022
Midlands & Lancashire has published its Gender Pay Gap Report 2022.Download the report here.
30 March 2023
Case studyImproving risk management in an Acute Trust: A case study of streamlining internal processes
We undertook a diagnostic review that optimised the underutilised features of a risk management system and simplified data capture,…
27 March 2023
NewsDr Sam Gower to speak at NHS Continuing Healthcare Conference
We are thrilled to announce that Dr Sam Gower, CHC/IPA Clinical Services Director at MLCSU, will be a speaker…
23 March 2023
News WebinarsJoin the Conversation: Transforming healthcare
The NHS is undergoing a significant transformation in the way it provides care and support for people with learning…
23 March 2023
Case studyWe supported the development of a new Health and Wellbeing Hub in Shrewsbury by designing and agreeing on integrated…
20 March 2023
Case studyEvaluating a digital tool to manage caseload and care in community mental health
We helped reduce mental health crisis rates and optimise user flows by introducing a new data capture tool, evaluating…
16 March 2023
Case studyMaximising value for limited funding: Efficiency analysis for COPD pathway
By analysing the results from stakeholder decision conferences along with the STAR tool, we empowered ICSs to efficiently allocate…
14 March 2023
Case study NewsA pledge to being green: MLCSU staff share personal and professional pledges to reduce carbon…
Empowering MLCSU staff to make personal and professional pledges for a sustainable future A staff campaign to mark the…
9 March 2023
Case studyOur Way Of Working: Embedding a new agile and flexible organisational culture at the CSU
Through extensive engagement and consultation processes, and a robust communications strategy, we successfully fostered a culture of agility and…
8 March 2023
NewsJoin us at the Clinical Pharmacy Congress 2023 to enhance patient care and learn from…
Join us at the Clinical Pharmacy Congress on 12-13 May 2023 for a face-to-face event at ExCeL London. This…
6 March 2023
Case studyImplementing the NHS smoking cessation service at University Hospitals of Leicester NHS Trust
We provided support to the University Hospitals of Leicester NHS Trust, enabling them to become an early adopter of…
3 March 2023
Case studyDeveloping shared values for a new PCN
We helped a primary care network create and establish a new set of shared meaningful values developed by staff…
2 March 2023
BlogMaking diamonds out of sausages
Data collection and storage is by no means an effortless automatic process; it can be expensive, complex and bureaucratic.…
2 March 2023
Case studyImproving the process for managing domiciliary care placements
Clinical commissioning groups in Staffordshire wanted to address the lack of a contractual structure for Health-Funded packages of care…
27 February 2023
Blog NewsA win and a nomination for the National Apprenticeships Awards 2023
Ashley Burton, Senior Project Manager at MLCSU Earlier this week, Ashley Burton, Senior Project Manager at the NHS Midlands…
26 January 2023
Case studyUsing automation to reduce waiting lists across two ICSs
Using a combination of automated chatbot, robotic process automation and human call agents, we helped trusts within two integrated…
18 January 2023
BlogBlog: An expert guide on how to look at healthcare data
Primary Care Networks (PCNs) hold some of the richest data in health and care which can tell us a…
17 January 2023
Case studyPrioritising health and wellbeing to improve morale and performance
Our health and wellbeing strategy has proven to have improved the morale and performance of our staff. It was…
16 January 2023
Case studyBringing partners together to ensure data protection for lung health checks
We helped a programme targeting ex-smokers with lung health checks to complete information governance procedures and ensure personal data…
13 January 2023
Case studyRaising awareness of health inequalities in the Midlands
We raised awareness of health inequalities among the 11 integrated care systems in the Midlands through promoting the government’s…
4 January 2023
Long readReuse, not replace: how the IT Procurement team is slashing our carbon footprint
As part of the NHS Midlands and Lancashire CSU’s Green Plan and commitment to reducing our carbon footprint, we…
3 January 2023
Case studyDiscovering the requirements for implementing a common electronic patient record
Through over 330 hours of focused work on engagement and gap analysis, we identified and consolidated the requirements for…
20 December 2022
WebinarsTackling the cyber threat in Lancashire and South Cumbria
In the NHS, the cyber threat is ever present, and David Willis from our Digital Transformation team has been supporting the Lancashire…
19 December 2022
NewsPrestigious award win for staff health and wellbeing strategy
We have been recognised by HR Magazine with an award for Best Health and Wellbeing Strategy as part of their HR Excellence…
16 December 2022
Case studyEmpowering people living with pain to explore alternatives
We helped the Black Country Integrated Care Board deliver an engagement campaign to help people living with chronic pain…
15 December 2022
Case studyAn innovative, accessible website for Norfolk and Waveney ICS
Our team delivered an innovative, interactive and accessible website to inform and educate patients and the public about the…
8 December 2022
Case studyImproving the quality of care at a nursing home in Lancashire
Our Medicines Optimisation in Care Homes team conducted structured medication reviews of patients at a nursing home, avoiding potential…
6 December 2022
NewsMLCSU’s expert teams celebrate as two projects shortlisted for an HSJ Partnership Award
We’re proud to have played our part in truly impactful change programmes, which have been shortlisted for two HSJ…
2 December 2022
BlogOur Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We…
28 November 2022
Case studyUtilising independent sector capacity to reduce waiting lists
We procured independent sector hospital capacity to divert patients at the point of referrals from NHS trusts to prevent…
24 November 2022
WebinarsWhat is the impact of the menopause on women working in the NHS?
The Strategy Unit is excited to be launching its new in-depth report into how the menopause is affecting both individuals…
18 November 2022
BlogBlog: Junior doctor Eilis gained valuable skills and experience during her time in the Personalised…
Our Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We…
9 November 2022
Case studyImproving communications reporting through an interactive, visual dashboard
Our interactive visual dashboard helped the NHS Leadership Academy report more easily and more clearly engagement with their website…
8 November 2022
Case studyStreamlining the month-end close process at an NHS trust
We reduced the month-end process by four days at an NHS trust and introduced new process to streamline payments…
4 November 2022
BlogBlog: The sky’s the limit for Lauren after starting her NHS career in Personalised Healthcare…
Our Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We…
3 November 2022
NewsDigital Innovation Unit achieve international accreditation
We are very proud to announce that our Digital Innovation Unit (DIU) have successfully achieved International Standard Organisation (ISO)…
31 October 2022
Case studyIn-house team applies learning from SEO training to improve performance of new websites
We created a range of bespoke materials to deliver SEO training to the Staffordshire and Stoke-on-Trent Integrated Care Board…
25 October 2022
Case studyDelivering elective care planning support to every ICS in the country
We helped NHS England roll out a programme of planning support for the increase and improvement of elective care…
21 October 2022
Case studyDeveloping an accessible, user-friendly new website for Lincolnshire ICB
Designing and developing a new website for the Lincolnshire Integrated Care Board, we created an interactive platform for the…
19 October 2022
NewsPeople Services team shortlisted for three awards
Our People Services team have been shortlisted for three awards. The HR Excellence Awards shine a light on best practice in HR and…
14 October 2022
Case studySafety Siren monitors quality at the system level
We developed an alert which scans a whole health system for areas of health quality concern that need to…
29 September 2022
Case studyMonitoring urgent care and COVID-19 data through OTiS Tactical
Our flexible OTiS Tactical tool is helping integrated care systems to monitor emerging pressures on urgent and emergency care…
23 September 2022
Case studyDigital leadership for Lancashire and South Cumbria’s New Hospitals Programme
We have been supporting the Lancashire and South Cumbria’s New Hospitals Programme to design and deliver digital infrastructures to…
21 September 2022
Case studyBringing back staff to continuing healthcare
A project to bring back a considerable number of staff to complete outstanding continuing healthcare assessments attracted skilled people…
15 August 2022
Case studyImproving health outcomes using our population health management tool
Using our population health management tool, we have helped identify people with clinical and social issues across Lancashire and…
8 August 2022
NewsMLCSU collaboration project shortlisted for HSJ award
The HSJ Awards 2022 finalists were announced today, and the NHS Midlands and Lancashire CSU’s (MLCSU’s) joint project with…
2 August 2022
Case studyImplementing financial reporting tools at the University Hospitals of North Midlands NHS Trust
Our support has resulted in a significant improvement in the quality of financial information held. Background The Finance Department…
29 July 2022
BlogPeter Spilsbury, Director of the Strategy Unit In this blog, Peter Spilsbury, Director of the NHS Midlands and Lancashire…
22 July 2022
Case studyPharmacy support to Lancashire and South Cumbria COVID-19 vaccination programme
We provided insight to clinical enquiries, produced reports and worked to develop standard operating procedures to help improve patient…
20 July 2022
Case studyImproving high-dose opioid prescribing
We helped Greater Preston and Chorley & South Ribble Clinical Commissioning Groups significantly reduce high-dose opioid prescribing, bringing it…
18 July 2022
Case studyCost saving and wider expertise with HR services at scale
We provide a centralised HR function to five integrated care boards which ensures that better quality and a wider…
14 July 2022
NewsBlueprint to support ICS digital transformation
The NHS Midlands and Lancashire CSU (MLCSU) has been working with the Cheshire and Merseyside Integrated Care System (ICS)…
13 July 2022
ReportReport: The case for surgical hubs
The Strategy Unit at the NHS Midlands and Lancashire CSU has written a paper jointly with the Royal College…
8 July 2022
Case studyDigitally enabling blood pressure monitoring at home
We helped the Cheshire and Merseyside Integrated Care System increase patients measuring their blood pressure at home, delivering a…
7 July 2022
Case studyImproving medicines safety in Wirral care homes
Our medicines management and optimisation team improved safety and care for elderly Wirral care home residents, helped to prevent…
1 July 2022
Case studyFacilitating wellbeing conversations with health and care staff: Be Well Midlands
We helped health and care leaders in the Midlands to take a transparent, collaborative approach to uncovering opportunities for…
23 June 2022
NewsMLCSU-supported finance team win award
West Midlands Healthcare Financial Management Association (HFMA) is a branch of the HFMA The NHS Midlands and Lancashire CSU…
21 June 2022
NewsMLCSU director named HSJ100 wildcard for 2022
Andi Orlowski, Director of the Health Economics Unit, part of NHS Midlands and Lancashire CSU (MLCSU), has been named…
10 June 2022
NewsExcellence in Informatics stamp of approval for our support for staff and clients
MLCSU’s Business Intelligence, IT and Digital Innovation Unit teams have achieved the Informatics Skills Development Network Level 1 accreditation…
8 June 2022
NewsOur experts at NHS ConfedExpo: Schedule announced
This month NHS Confederation is uniting with NHS England and NHS Improvement to deliver one of the most significant…
1 June 2022
Case studyEnabling remote healthcare monitoring in Black Country and West Birmingham
We designed and implemented a programme of transformation to enable remote monitoring across healthcare in the Black Country and…
27 May 2022
Case studyImproving care for people with learning disabilities and autism
We codesigned and delivered a transformation programme for the improvement of care for people with learning disabilities and/or autism.…
