News and views

12 April 2024


New podcast: Lessons from the Clive Treacey Review

In this three-segment podcast sequence, part of our Inside MLCSU series, we discuss the lessons learnt from the Clive…

9 April 2024

Case study

Supporting hospital transformation programmes to embed equality, diversity, and inclusion considerations

Between 2022 and 2023, our Inclusion Unit provided a bespoke ‘due regard’ support package to the Lancashire and South…

2 April 2024

Case study

Ensuring Care Quality Commission readiness through collaborative intervention at Portway House

Our Nursing and Urgent Care Team’s intervention significantly transformed a care facility, enhancing staff morale, competence, and confidence, ultimately…

28 March 2024


NHS Midlands and Lancashire Gender Pay Gap Report 2023

NHS Midlands and Lancashire has published its Gender Pay Gap Report for 2023. Download the report here.

14 March 2024

Case study

The digital transformation of Worcestershire Acute Hospitals NHS Trust website

Our Communications and Engagement team helped Worcestershire Acute Hospitals NHS Trust achieve a digital overhaul, enhancing website usability, functionality,…

4 March 2024


New Podcast: Unravelling unconscious bias in healthcare

Join host Richard Caddy for another thought-provoking session in our latest podcast with our Inclusion Unit. Tune in to…

27 February 2024


In-depth analysis and insight: A cancer pathway review within Staffordshire and Stoke on Trent Integrated…

As referenced in the national NHS priorities and operational planning guidance for 2023/24, the significance of early cancer diagnosis…

20 February 2024

Case study

Enhancing stroke risk management by developing a comprehensive reporting dashboard

The implementation of the cardiovascular disease prevention dashboard markedly enhanced stroke prevention strategies, offering healthcare providers critical data on…

8 February 2024

Case study

Transforming tobacco control: How our data analytics improved health outcomes

The development of interactive dashboards and comprehensive data analysis significantly helped NHS Birmingham and Solihull Integrated Care System to…

2 February 2024

Case study

Reducing the use of Lorazepam at a dementia nursing care home

Our Medicine Optimisation Care Home team successfully reduced the reliance on regular Lorazepam prescriptions in elderly residents of a…

2 February 2024

Case study

Achieving operation excellence and strategic impact

Our adoption of the Chartered Institute of Procurement & Supply (CIPS) Procurement Excellence Programme has significantly increased operational control.…

31 January 2024


New podcast: Revolutionising urgent care in Northern Ireland

Recorded live at the NHS ConfedExpo, join host Richard Caddy in an engaging dialogue with Kelly Bishop, Assistant Director…

31 January 2024


Empowering healthcare workers in population health management

Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a significant…

30 January 2024


Data-driven personalised health videos and their role in supporting healthcare services

The Digital Innovation Unit (DIU), along with their commercial partner Citizen Communications, are hosting an event on the 31 January…

29 January 2024

Case study

Understanding performance drivers across urgent care pathways

Our Business Intelligence team in partnership with Herefordshire and Worcestershire Integrated Care Board, revolutionised data management and decision-making processes within the urgent care…

26 January 2024


Explore the intricacies of unconscious bias: A webinar for local authorities

In the ever-evolving landscape of local governance, the pursuit of equitable decision-making remains a paramount objective. To advance this…

17 January 2024

Case study

Improving frailty care through data innovation

We developed an innovative, interactive dashboard that has significantly enhanced the delivery and effectiveness of frailty care in Lancashire…

10 January 2024


Enhance your business case skills with our accredited training

Are you looking to advance your expertise in business case development?  The NHS England Business Case Training Team, now…

9 January 2024

Blog News

New podcast: How to unlock urgent care intelligence

Dive into the latest episode of Inside NHS ML as we unravel the intriguing world of the Urgent Care…

29 December 2023


Addressing the challenges impeding patient flow at the Patient Flow Conference 2024

We are excited to announce that we will be speaking at The Patient Flow Conference North 2024. In attendance…

22 December 2023

Case study

Improving workforce sustainability at an NHS foundation trust

Our Organisational Development team implemented a dynamic five-year integrated workforce plan at an NHS foundation trust, resulting in a…

19 December 2023

Case study

Supporting the transition to an integrated care board

Our Digital Transformation team’s expertise in programme management significantly enhanced an integrated care system’s readiness for the 2023 integrated…

15 December 2023


NHS Midlands and Lancashire celebrates triple HSJ award nominations

We are thrilled to share that NHS Midlands and Lancashire’s Transformation Unit, has earned three esteemed nominations at the…

13 December 2023

Case study

Enhancing programme management office functions at Lancashire and South Cumbria integrated care system

Our Digital Transformation team’s in-depth review and strategic guidance significantly improved Lancashire and South Cumbria integrated care system’s programme…

11 December 2023


New podcast: Inclusive decision-making in healthcare

Recorded live at the NHS ConfedExpo, join host Richard Caddy in an enlightening conversation with Jess Tyrrell and Rachel…

5 December 2023


Upholding equality, diversity, and inclusion in times of financial cutbacks

Robert Beardall, Inclusion Unit Project Manager, NHS ML As a professional navigating the financial landscape of the NHS and…

5 December 2023


New partnership to ensure a robust continuing healthcare assessment service

We are excited to announce a partnership between NHS Midlands and Lancashire’s Personalised Healthcare Commissioning Team and Bristol, North…

28 November 2023

Blog News

Navigating new waters: The NHS’s response to financial strain and industrial action

Nicola Ainscough, Head of System Delivery, NHS ML The recent communication from NHS England, referencing the letter titled ‘Addressing…

22 November 2023


New podcast: How automated innovations are helping to reduce hospital waiting times

Recorded live at the Digital Healthcare Show 2023, host Andy Downton engages in a captivating conversation with Priyantha Jayawardane,…

14 November 2023


NHS Midlands and Lancashire exhibiting at NHS Providers Show

We are excited to share that we will be participating in the upcoming NHS Providers Show on 14-15 November.…

13 November 2023

Case study

Navigating winter challenges with a proactive resilience strategy

Our strategy in navigating winter challenges enabled real-time monitoring and prompt adjustments in urgent and emergency care capacity, significantly…

10 November 2023

Case study

Enhancing equality impact assessments at Terrence Higgins Trust

The Inclusion Unit’s workshops significantly improved Terrence Higgins Trust’s approach to equality impact assessments, fostering deeper engagement, understanding, and…

9 November 2023

Case study

Driving healthcare transformation through data-driven intelligence

We achieved a system-wide enhancement in healthcare service delivery, decision-making efficiency, and operational effectiveness through advanced data management and…

8 November 2023


New podcast: Our Head of Safeguarding on a complex mental capacity case

Welcome to our new podcast series, “Inside NHS Midlands and Lancashire (NHS ML)”, and our first episode about the…

7 November 2023


Join us for an insightful session at Access All Areas 2023 with Dr Sam Gower

We are delighted to announce that Dr Sam Gower, Clinical Director for Personalised Healthcare Commissioning at NHS Midlands and…

3 November 2023

Case study

Examining health inequalities among people with learning disabilities in Leicester, Leicestershire, and Rutland

This study revealed significant health disparities among people with learning disabilities in Leicester, Leicestershire, and Rutland, prompting targeted prevention…

2 November 2023


Highlights from the NHS-R/NHS.pycom Conference 2023: Fostering collaboration and innovation in healthcare analytics

At this year’s NHS-R/NHS.pycom Conference 2023, the NHS-R Community and its co-community NHS.pycom put together an exciting event to…

1 November 2023

News Report

Revisit the first national Health and Care Analytics (HACA) Conference 2023

Health and Care Analytics (HACA) 2023 was the first national annual conference bringing together analysts and promoting, celebrating and…

16 October 2023


Hope and Honesty: Reflections on NHS Employers Strategic Workforce Conference  

Adam Burgess-Evans, Deputy Director of People, NHS ML Attendance at the NHS Employers Strategic Workforce Conference last week proved…

13 October 2023

Case study Long read

Empowering Rose: Court of Protection and exemplary application of the Mental Capacity Act

We supported an integrated care board (ICB) to assess the mental capacity of a patient with complex issues, represented…

13 October 2023

Case study

Strengthening Dudley Integrated Health and Care Trusts operations through programme management

Our programme management capabilities significantly enhanced the operations of Dudley Integrated Health and Care Trust, ensuring timely project completion…

11 October 2023


Exploring the future of patient care at the Patient Flow Conference 2023

We’re pleased to announce that Kelly Bishop, Assistant Director of Nursing and Urgent Care at NHS Midlands and Lancashire…

10 October 2023

Case study

Supporting an integrated care board’s achievement of the race equality code quality mark

Our collaboration resulted in Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) becoming the first Integrated Care Board in the…

6 October 2023


Meet the Future of Healthcare Management: EMS+ by NHS ML

As the NHS England deadline for establishing a digital solution looms closer, healthcare providers are in a race against…

29 September 2023


Join us at the Elective Care Conference South 2023

We are excited to share that NHS Midlands and Lancashire (NHS ML) will be both exhibiting and speaking at…

28 September 2023


Unlocking collaboration and efficiency: Introducing our organisational GitHub account and R package 

What are these game-changing tools?  GitHub: the hub of collaboration  Scott Johnson, Business Intelligence Lead, NHS ML NHS Midlands…

27 September 2023

Case study

IT integration and facility upgrade for the Shawbirch Medical Centre

Our Digital Transformation team seamlessly transitioned Shawbirch Medical Centre to their new facility, introducing advanced IT systems, successfully integrating…

25 September 2023

Case study

Digital roadmap for implementing a primary care network clinical system hub

We helped implement a clinical system hub which led to significant cost savings, enhanced efficiency, and halved GP time…

21 September 2023

Case study

Stopping over medication of people with a learning disability, autism or both (STOMP) 

We tackled overmedication in individuals with learning disabilities and autism by upskilling primary care pharmacists, facilitating structured medication reviews,…

19 September 2023


Two awards at the HSJ Patient Safety Awards

We are thrilled to announce that our Medicines Management and Optimisation team has won two awards for Improving Medicines…

5 September 2023


Join us at The Pharmacy Show 2023

Join us at The Pharmacy Show on 15-16 October 2023 to learn how NHS Commissioning Support Units (CSUs) help…

4 September 2023


Excellence in Informatics Accreditation achieved

We are thrilled to announce that our Data, Digital and Technology directorate has achieved the prestigious “Excellence in Informatics”…

1 September 2023


LDA project shortlisted for the 2023 HSJ Awards

NHS Midlands and Lancashire is delighted to announce that our work to develop a community of practice for stopping…

25 August 2023

Case study

Preventing cardiovascular diseases through lipid therapy modification 

We adopted a systematic strategy to identify primary and secondary prevention of cardiovascular disease which resulted in enhanced lipid…

25 August 2023


Blog: NHS Long Term Plan – is Generation Z going to be the answer? 

Adam Burgess-Evans, Deputy Director of People, NHS ML As numerous 16 and 18 year olds in England receive their…

17 August 2023

Case study

Improving the safety of patients prescribed clozapine

Our partnership with a local mental health trust resulted in advancements in addressing inadequate clozapine documentation, leading to improved…

14 August 2023

Case study News

Improving outcomes for vulnerable residents in Lancashire and South Cumbria

Our Business Intelligence team’s data-driven approach led to: improved care access, lowered acute service demand, and empowered patients, making…

2 August 2023

Case study

Inhaler prescribing errors: Identifying risks and improving patient safety

We improved patient safety and raised awareness across GPs, hospitals and community pharmacy of the risks of prescribing inhalers…

31 July 2023

Case study

Improving epilepsy services and reducing health inequalities

We brought together patients, experts and care system partners to identify areas of concern which contribute to premature avoidable…

18 July 2023

Blog Long read

Improving the quality of life and tackling premature mortality for people with a learning disability,…

NHS Midlands and Lancashire (NHS ML), in partnership with national experts at the University of Plymouth, Cornwall Partnership Foundation…

18 July 2023

Case study

Bespoke coaching to support staff through new or difficult situations 

We supported staff through challenging situations, such as the COVID-19 pandemic, organisational change, and developing communication skills which resulted…

17 July 2023

Case study

Understanding mental health attendance in Emergency Departments

Our dashboard on mental health attendance in Emergency Departments empowered commissioners and providers to identify care variations, establish baselines,…

10 July 2023


Recognising the challenge and harnessing the potential of the long-term workforce plan

Last week saw the launch of the much-awaited Long-Term Workforce Plan for the NHS.  It is evident that the…

5 July 2023


Health and Care Analytics Conference

We are pleased to announce the first national Health and Care Analytics Conference organised by The Strategy Unit and…

5 July 2023

Case study

NHS-funded nursing care reviews

Efficiently completing overdue NHS-funded nursing care reviews within budget, our team ensured individuals’ health and social care needs were…

26 June 2023

Case study

Enhancing elective surgery outcomes

Our expertise in information governance has played a crucial role in improving surgical outcomes through the Surgery Hero project,…

22 June 2023


Finalists for three more nominations at HSJ Patient Safety Awards 2023

NHS Midlands and Lancashire (NHS ML) has received three further nominations at the HSJ Patient Safety Awards in addition…

22 June 2023

Case study

Patient flow efficiency in five acute and community trusts

We successfully improved patient flow efficiency in five acute and community trusts, achieving zero ambulance delays, reducing handover times,…

22 June 2023

Case study

Medicines Safety Assurance Tool (MSAT), developed in 2014 and still in demand

We introduced the MSAT in 2014 which has since been further developed and fully utilised supporting organisations with systematic…

19 June 2023


Proud to announce ISO 27001 and ISO 9001 accreditations

We are delighted to share that our customer finance team has been awarded the globally recognised ISO 27001 and…

19 June 2023


Reducing mortality project shortlisted for HSJ Patient Safety Award

NHS Midlands and Lancashire (NHS ML) is thrilled to share that our project to reduce mortality in people with…

15 June 2023

Case study

Increasing patient referrals to the National Diabetes Prevention Programme

By implementing effective strategies, we increased patient referrals to the National Diabetes Prevention Programme. The number of primary care…

25 May 2023


UK National GO Awards Shortlists NHS ML for Collaborative Procurement Initiative 

We are delighted to share the news that our collaborative endeavour with the North Midlands and Black Country Procurement…

23 May 2023

Case study

Supporting the delivery of the Staffordshire and Stoke-on-Trent ICS green plan 

Our support in developing the Staffordshire and Stoke-on-Trent ICS green plan resulted in a robust and deliverable plan that…

19 May 2023


Building capable communities for learning disability and epilepsy

Join us for our webinar on building capable communities to tackle premature avoidable death in people with a learning…

16 May 2023


NHS Midlands and Lancashire to exhibit at NHS ConfedExpo 2023

We are pleased to announce that we will be exhibiting at the upcoming NHS ConfedExpo, the flagship health and…

12 May 2023

Case study

Support for ICB’s ledger build: Streamlining the transition to an integrated single financial environment

We streamlined the transition to an integrated single financial environment for 11 clinical commissioning groups to integrated care boards…

9 May 2023

Case study

E-learning product on net-zero carbon emissions target

Our e-learning product on net-zero carbon emissions raised awareness amongst staff of both organisational and national net-zero targets and…

3 May 2023

Case study

Using geo-spatial analysis to determine the impact of a hospital service reconfiguration

We provided detailed geo-spatial analysis that was central to determining the impact on patients in a complex hospital service…

28 April 2023

Case study

Positive impact of physiotherapy pilot programme 

We increased the coverage of physiotherapy services from approximately 3% to 15% and improved communication and reporting, resulting in…

24 April 2023


NHS Midlands and Lancashire named finalist in UK National GO Awards for contract management excellence

We are proud to announce that we have been shortlisted as a finalist for the UK National GO Awards…

17 April 2023


Join Us at the Digital Healthcare Show 2023

Three Commissioning Support Units (CSU’s) showcase digital healthcare solutions We are so excited to be exhibiting at the Digital…

14 April 2023

Case study

Risk and governance processes review and recommendations

We provided specialist support to an acute trust to accelerate improvement by developing a risk management program to reduce…

11 April 2023

Case study

From strategy to execution: Delivering a comprehensive digital transformation investment plan

We prepared a comprehensive three-year Digital Transformation Investment Plan that seamlessly integrated into the full Integrated Care Board (ICB)…

6 April 2023


NHS Midlands and Lancashire’s informatics team awarded ISDN ‘Excellence in Informatics Level 1 Certificate’

We are excited to share that our Informatics Team has been awarded the prestigious ISDN ‘Excellence in Informatics Level…

3 April 2023

Case study

Enhancing clinical audit processes: A review of an acute trust

We made a significant impact on an acute trust’s clinical audit processes by providing a thorough diagnostic report and…

31 March 2023


NHS Midlands and Lancashire Gender Pay Gap Report 2022

NHS ML has published its Gender Pay Gap Report 2022.Download the report here.

30 March 2023

Case study

Improving risk management in an Acute Trust: A case study of streamlining internal processes

We undertook a diagnostic review that optimised the underutilised features of a risk management system and simplified data capture,…

27 March 2023


Dr Sam Gower to speak at NHS Continuing Healthcare Conference

We are thrilled to announce that Dr Sam Gower, CHC/IPA Clinical Services Director at NHS Midlands and Lancashire (NHS…

23 March 2023

News Webinars

Join the Conversation: Transforming healthcare

The NHS is undergoing a significant transformation in the way it provides care and support for people with learning…

23 March 2023

Case study

Transforming healthcare: Developing Integrated Service Models for the Shrewsbury Health and Wellbeing Hub

We supported the development of a new Health and Wellbeing Hub in Shrewsbury by designing and agreeing on integrated…

20 March 2023

Case study

Evaluating a digital tool to manage caseload and care in community mental health​

We helped reduce mental health crisis rates and optimise user flows by introducing a new data capture tool, evaluating…

16 March 2023

Case study

Maximising value for limited funding: Efficiency analysis for COPD pathway

By analysing the results from stakeholder decision conferences along with the STAR tool, we empowered ICSs to efficiently allocate…

14 March 2023

Case study News

A pledge to being green: NHS Midlands and Lancashire staff share personal and professional pledges…

Empowering NHS Midlands and Lancashire (NHS ML) staff to make personal and professional pledges for a sustainable future A…

9 March 2023

Case study

Our Way Of Working: Embedding a new agile and flexible organisational culture at NHS Midlands and…

Through extensive engagement and consultation processes, and a robust communications strategy, we successfully fostered a culture of agility and…

8 March 2023


Join us at the Clinical Pharmacy Congress 2023 to enhance patient care and learn from…

Join us at the Clinical Pharmacy Congress on 12-13 May 2023 for a face-to-face event at ExCeL London. This…

6 March 2023

Case study

Implementing the NHS smoking cessation service at University Hospitals of Leicester NHS Trust

We provided support to the University Hospitals of Leicester NHS Trust, enabling them to become an early adopter of…

3 March 2023

Case study

Developing shared values for a new PCN

We helped a primary care network create and establish a new set of shared meaningful values developed by staff…

2 March 2023


Making diamonds out of sausages

Data collection and storage is by no means an effortless automatic process; it can be expensive, complex and bureaucratic.…


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