Downloading PDF

Supporting hospital transformation programmes to embed equality, diversity, and inclusion considerations

Supporting hospital transformation programmes to embed equality, diversity, and inclusion considerations

Home » Case studies » Supporting hospital transformation programmes to embed equality, diversity, and inclusion considerations

Between 2022 and 2023, our Inclusion Unit provided a bespoke ‘due regard’ support package to the Lancashire and South Cumbria New Hospitals Programme (NHP), helping to further embed equality, diversity and inclusion considerations into programme decision-making. The support package provided by our Inclusion Unit involved a range of deliverables to support the programme with implementing inclusive decision-making practices and meet legal equality requirements.

Background

The Lancashire and South Cumbria New Hospitals Programme (NHP) is part of the national New Hospital Programme (NHP) for England. Replacements for Royal Preston Hospital and Royal Lancaster Infirmary are part of a rolling programme of national investment in capital infrastructure beyond 2030. In addition, Furness General Hospital in Barrow will benefit from investment in improvements.

The programme aims to transform hospital facilities and improve the experiences of patients, families and carers by addressing significant infrastructure problems with Royal Preston Hospital and Royal Lancaster Infirmary and also investing in Furness General Hospital’s infrastructure.

In 2022, The Inclusion Unit were commissioned to provide lead equality support to assist the Lancashire and South Cumbria New Hospitals Programme with meeting the requirements of equalities legislation including evidencing ‘due regard’ to the Public Sector Equality Duty.

Our Inclusion Unit provided support across two stages of work:

1)    An initial evaluation of where current equality, diversity and inclusion (EDI) considerations were embedded within programme decision-making processes.

2)    An ongoing EDI support package containing key deliverables informed by the findings and recommendations from the initial position statement report.

Action

The Inclusion Unit provided the following deliverables as part of the tailored support package, alongside ongoing equality advice:

  • The position statement – Reviewing programme work stream documentation and processes such as the emerging clinical, estates, infrastructure and digital plans to consider current EDI considerations and what would be required in order to meet equalities law. 
  • Governance report – Assessing programme governance structures and processes to consider how effectively the programme was capturing, recording and managing equality requirements and risks.
  • Communications and engagement appraisal – Evaluating the extensive engagement and involvement activity conducted by the programme to consider how effective it had been at meeting equalities legislation. This also involved conducting a mapping exercise to assess the extent to which protected characteristic groups had been involved in programme decision-making.
  • Demographic insight report – Producing an in-depth data insight report, which provided an overview of the demographics of people across Lancashire and South Cumbria by protected characteristic and inclusion health groups, alongside health inequalities and wider determinants of health.
  • EDI training – Delivering awareness training to key programme leads to outline the requirements of equalities legislation.
  • Equality and Health Inequality Impact and Risk Assessment (EHIIRA) support – Providing EHIIRA support and guidance to the programme and work stream leads where assessment work was recommended.

Impact

The provision of the bespoke support package has resulted in the programme to access specialist equality knowledge and intelligence from the Inclusion Unit, which has supported them to be able to meet the requirements of equalities legislation and embed inclusive decision-making processes.  

By commissioning our support, NHP were provided with ongoing specialist support and advice, alongside a series of deliverables that provided insight and guidance that will support them with complex decision-making relating to hospital service design and infrastructure, care planning and engagement, involvement and consultation practices. 

Our support enabled the programme to be in a stronger position to meet important equalities legal requirements. As part of this, we worked considerably with programme leads to establish robust EHIIRA processes for capturing and recording potential impacts and equality risks, providing EIA guidance, coaching assessment leads and to recommend best practice in terms of recording equality considerations.  

The programme expressed that the support provided by the Inclusion Unit strengthened their understanding of equalities, and the requirements of both the Equality Act 2010, and the Public sector equality duty and highlighted the significant benefits of embedding inclusive decision-making practices into the programme.

Feedback

“The Inclusion Unit provided important support to the new hospitals programme.  This large-scale programme needed to work out what was required to meet the requirements of Equalities law and to ensure that we were carefully considering the needs of different people.  They quickly integrated with the core programme team bringing their skills, experience and friendly nature and methodically worked out what was required, breaking this down into key deliverables that were then undertaken. They provided the support and expertise that we required, and we particularly appreciated their pragmatic and efficient approach to meeting the legal requirements across the complexity of our programme.”

Rebecca Malin | Programme Director | Lancashire and South Cumbria Integrated Care System

View all

News and views

News

Registration open for NHS-R Community annual conference 

We are incredibly excited to announce that ticket registration for NHS-R/NHS.pycom Open-Source Conference (RPySOC) 2024 is open! The…

News

NHS ML secures place on Transforming Organisations, Partnerships and Systems Framework

NHS Midlands and Lancashire (ML) has been successful in its bid for an important national procurement framework. The Transforming…

News

New podcast: Lessons from the Clive Treacey Review

In this three-segment podcast sequence, part of our Inside MLCSU series, we discuss the lessons learnt from the…

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services
MLCSU

Accessibility Tools