Downloading PDF

Enhancing elective surgery outcomes

Enhancing elective surgery outcomes

Home » Case studies » Enhancing elective surgery outcomes

Our expertise in information governance has played a crucial role in improving surgical outcomes through the Surgery Hero project, reducing complications, minimising cancellations, and shortening post-surgery stays.

Background

In response to the increasing need for elective surgery optimisation, the Medical Director, and senior information risk owner (SIRO) of an Integrated Care Board, asked NHS Midlands and Lancashire CSU to assist and advise on information governance (IG) and data protection for implementing a crucial new prehab/rehab solution: Surgery Hero.

Action

Given the urgency to address the elective care backlog, it was imperative to establish a robust structure for widespread data sharing across the wider Integrated Care System (ICS) while ensuring compliance with IG regulations.

Our IG team played a crucial role in putting all the necessary IG measures in place to enable the smooth execution of data sharing. We meticulously crafted a series of comprehensive documents that served as the foundation for the project’s implementation. These included a Data Protection Impact Assessment, which assessed the potential risks and outlined mitigation strategies, a Data Sharing Agreement, which formalised the terms and conditions of data sharing, and a Data Processing Agreement, which specified how data would be handled and processed. These agreements provided the necessary statutory IG framework that ensured compliance with regulations.

The documents were thoughtfully designed to be adaptable to the specific requirements of any ICS setup across the NHS, providing flexibility without compromising IG standards.

By formulating these flexible documents, we facilitated the seamless integration of the project across the ICS, allowing for efficient and compliant mass data sharing.

Impact

We ensured strict adherence to guidance and statutory requirements, guaranteeing the security of data and compliance with regulations. Our role within Surgery Hero has had a significant impact on improving surgical outcomes. 

Our support facilitated the safe and secure sharing of data across the wider ICS, enabling the seamless implementation of Surgery Hero. As a result, this has successfully reduced complications, shortened post-surgery stays, and minimised cancellations. Without our involvement in this project, patients awaiting surgery would have experienced a deterioration in their mental and physical health, leading to undesirable surgical outcomes, such as prolonged hospital stays, increased readmissions, and higher rates of complications.

Surgery Hero, renowned as a best-in-class prehab/rehab solution according to the NHS Perioperative Digital Playbook, has been consistently and effectively implemented in numerous NHS projects. These implementations consistently showcase improved surgical outcomes. Through our collaboration with Surgery Hero, MLCSU has provided targeted support, focusing specifically on adherence to information governance regulations when working across systems.

Our collaboration with Surgery Hero has yielded impressive results, including a notable reduction in post-operative chest infections and an overall decrease in complications. We have observed a positive shift in patients’ health behaviours, further contributing to enhanced surgical outcomes. The established information governance structure and documentation agreements can now be used throughout the NHS, providing an off-the-shelf solution that streamlines implementation and ensures data security.

Feedback

Our CSU colleagues have brought significant value to this project. Under Chloe Whittle’s (MLCSU’s Senior Information Governance Consultant) guidance, the team has adeptly tackled information governance(IG) challenges, unlocking the potential of our collaborative project, and enabling other partners to progress confidently with high standards of IG governance. Their proactive attitude perfectly encapsulates a team that goes above and beyond to ensure information governance and good clinical care align safely, with insight and innovation.

Professor Rowan Pritchard Jones FRCS(Plast) | ICB Medical Director and SIRO

Working with the CSU on this project has been a rewarding experience. Their proficiency in utilising resources from other NHS regions and projects to expedite the project’s timeline while limiting the need for additional artefacts was particularly commendable. This approach not only guaranteed the project’s success but also highlighted their exceptional expertise and skill set. Their significant contributions have positively impacted the project outcome, and we sincerely thank them for their extraordinary work and commitment to excellence.

Luke Eastwood | Managing Director ~ Surgery Hero
View all

News and views

News

New podcast: Revolutionising urgent care in Northern Ireland

Recorded live at the NHS ConfedExpo, join host Richard Caddy in an engaging dialogue with Kelly Bishop, Assistant…

News

Empowering healthcare workers in population health management

Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a…

News

Data-driven personalised health videos and their role in supporting healthcare services

The Digital Innovation Unit (DIU), along with their commercial partner Citizen Communications, are hosting an event on the 31…

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services
MLCSU

Accessibility Tools