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Home > News > Excellence in Informatics stamp of approval for our support for staff and clients

Excellence in Informatics stamp of approval for our support for staff and clients

MLCSU’s Business Intelligence, IT and Digital Innovation Unit teams have achieved the Informatics Skills Development Network Level 1 accreditation in “Excellence in informatics”.

The accreditation provides a set of standards aimed at promoting the personal and professional development of informatics staff.

Undertaking the assessment has allowed the teams to focus on key aspects of our service:

  • infrastructure
  • personal development
  • career planning
  • professional development
  • workforce planning
  • people management.

This work, underpinned by our Informatics Charter, has further developed the way that we support our staff and deliver our services to clients. Our assessors commented that “feedback from the staff groups on the assessment day was that the staff felt supported, invested in, empowered and trusted and we have come away with a flavour of how positive it is to work for MLCSU”. They praised the high standard of the evidence provided and highlighted many areas of good practice.

For our clients, this accreditation provides further assurance that our staff are benefitting from investment in their development and demonstrates the importance that the CSU places on staff welfare and service development. This is reflected in the quality of the services that we provide to clients.