17 June 2025
NewsIntroducing the Life Science Hub: enabling smarter collaboration between the NHS and industry
The NHS has launched a new integrated service designed to strengthen partnerships with the life sciences sector and accelerate…
13 June 2025
Case studyNew patient-focused website for Medway Community Healthcare
Our collaborative redesign and rebuild delivered an accessible, user-focused website for Medway Community Healthcare, enhancing digital engagement with patients…
13 June 2025
Case studyWorkshop in a box at Shropshire, Telford and Wrekin
We supported Shropshire, Telford and Wrekin Integrated Care Board (ICB) to run local workshops that captured public and staff…
13 June 2025
Case studyShaping urgent care through community voices in Staffordshire and Stoke-on-Trent
A comprehensive 11-week public engagement programme supported Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) to shape a more efficient…
28 May 2025
BlogBlog: Why a robust change management strategy is essential to the business case
Sue Stockley, Head of Business Case Training, NHS ML Delivering change is more than hitting project milestones — it’s…
22 May 2025
NewsHalf a million referrals via the Digital Weight Management Hub
We are proud to share that earlier this month our Digital Weight Management Hub reached half a million referrals…
19 May 2025
Case studyEquality, diversity and inclusion training for Kent and Medway ICB
Our training helped to embed equality, diversity and inclusion principles into key decision-making processes including policy development, procurement and…
12 May 2025
Case studyBlack History Month inclusion training for NHS finance professionals
The Inclusion Team partnered with the Midlands Finance Academy to deliver an impactful Black History Month session, combining education,…
12 May 2025
Case studyDriving continuous improvement in histopathology services across the Midlands
A comprehensive review by NHS Midlands and Lancashire’s Improvement Unit has created a roadmap for improving quality, efficiency and…
12 May 2025
Case studyImproving dementia care through a national self-assessment toolkit
A new national dementia self-assessment tool, co-developed by NHS Midlands and Lancashire’s Improvement Unit, DHSC and NHSE, is enabling…
12 May 2025
NewsLGBTQ+ Network nominated for HSJ Digital Award
NHS Midlands and Lancashire’s (NHS ML’s) LGBTQ+ Staff Network has been shortlisted for the Digital Equality, Diversity and Inclusion Award in…
9 May 2025
NewsEnhancing strategic workforce planning across health and care
Last year we shared that five colleagues had embarked on a journey to learn more about strategic workforce planning…
9 May 2025
Developing an NHS workforce campaign to drive inclusive recruitment
We developed a fully branded, organic workforce campaign to support NHS Birmingham and Solihull’s Integrated Care System’s ‘I Can’…
9 May 2025
NewsPowering change together – a month of impact and innovation
April was a milestone month for Horizons and Proud2bOps, showcasing the power of collaboration, innovation and recognition in driving…
25 April 2025
Case studyProject management support for NHS cost improvement programme
Discover how effective project management support helped an NHS hospital trust in the North-West save £1.5 million through their…
17 April 2025
NewsEmbrace the future by choosing our ® Artificial Intelligence Practitioner (AIP) courses
Our ® Artificial Intelligence Practitioner (AIP) courses and certifications are available to NHS, other public sector organisations and private sector. The…
27 March 2025
Case studyStrengthening organisational development and leadership
Through the delivery of a tailored organisational development plan, we enhanced leadership development, established a coaching culture, strengthened team…
27 March 2025
Case studyStrengthening team identity and purpose at an NHS trust
Through interactive team development sessions, we helped a trust establish a clear team purpose, strengthen relationships, and create a…
25 March 2025
Blog NewsBusiness cases: Why the economic case should not be prepared in isolation
Sue Stockley, Head of Business Case Training, NHS Midlands and Lancashire The National Audit Office published its lessons learned…
20 March 2025
Case studyWe worked with NHS Birmingham and Solihull Integrated Care Board (NHS BSOL ICB) to standardise turnover reporting, enhance workforce…
18 March 2025
NewsUnleash your inner change agent with The School for Change Agents
Are you passionate about making a difference in health and care? Do you want to develop the skills, confidence,…
6 March 2025
Case studyImplementing new ways of working to improve cancer screening for people with learning disabilities
Through our two-year programme with NHS England North West, we identified key barriers preventing people with learning disabilities from…
6 March 2025
Case studyDeveloping a sustainable change management strategy for a children’s hospice
Our Transformation Unit designed and embedded a comprehensive organisational change management strategy for a children’s hospice charity. This approach…
5 March 2025
Case studyAchieving service excellence via the service desk certification programme
Our IT service desk plays a crucial role in supporting approximately 35,000 users across health and care, including 24/7…
3 March 2025
Case studyTransforming workforce structures for the East of England Cancer Alliance
We supported the East of England Cancer Alliance through a complex organisational change process, ensuring a smooth transition, stakeholder…
14 February 2025
Case studyAddressing workforce challenges through standardised job descriptions
Our People Solutions team addressed recruitment challenges and pay inconsistencies in a hard to recruit professional group by developing…
12 February 2025
Case studyStrategic workforce planning through up skilling
Through tailored training and hands-on application of the NHS England STAR and workforce redesign methodologies, we enabled human resources…
5 February 2025
NewsNew Podcast: Supporting care homes to succeed in care quality commission inspections
Join host Andy Downton for another insightful episode as we explore how the NHS Midlands and Lancashire Nursing and…
9 January 2025
NewsAnnouncing the ®Artificial Intelligence Practitioner certification
We are excited to announce our latest achievement as an officially recognised ®Artificial Intelligence Practitioner Accredited organisation. This exciting…
19 December 2024
Case studyDelivering an integrated care board’s first annual report
We successfully supported Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) in delivering their first annual report and accounts as…
5 December 2024
Case studyAdvancing care quality and outcomes for haemoglobin disorders across England
Through a comprehensive peer review programme, we worked with the UK Forum on Haemoglobin Disorders to improve care quality,…
5 December 2024
Case studyPeer review of long COVID services across the Midlands
We used an innovative peer-to-peer review model to address variations in long COVID service delivery across the Midlands, promoting…
5 December 2024
Case studyDriving clinical leadership through mentorship at Queen Elizabeth Hospital Birmingham
NHS Midlands and Lancashire’s Nursing and Urgent Care team supported the development of clinical leaders at Queen Elizabeth Hospital…
26 November 2024
NewsBlog: Takeaways from the NHS Providers Conference 2024
Clare Thomason, Director of Delivery, NHS ML This blog was written by Clare Thomason, Director of Delivery at NHS…
25 November 2024
Case studyThrough a collaborative approach, we developed a common approach to reporting health inequalities metrics, enabling consistent, comparable reporting across…
21 November 2024
Case studyProgramme improvement for DHSC’s Start for Life programme
Our collaborative, targeted review of the Department of Health and Social Care’s and Department for Education’s Start for Life…
18 November 2024
Case study NewsImproving IT support efficiency with our AVA Chatbot
Our AVA chatbot has streamlined IT support, saving over 520 hours of analysts’ time, enhancing service quality, and providing…
12 November 2024
NewsInvestigation and intervention proposal for ICBs
In addition to the work NHS England’s (NHSE’s) Intensive Support Teams are undertaking at both regional and national level,…
5 November 2024
Blog NewsA walk through of the Court of Protection Deprivation of Liberty process
Fergus Campbell, Clinical Lead, NHS ML In the final post of our blog mini-series on Court of Protection Deprivation…
4 November 2024
Case studySolving fragmented healthcare data with integrated solutions
The One Health and Care (OHC) system has revolutionised healthcare in the Midlands by integrating patient data across sectors,…
1 November 2024
NewsJoin the tenth anniversary edition of The School for Change Agents!
Would you like to develop skills to make a difference and create change in health and care? The School…
23 October 2024
Case studyDelivering communications for NHS England’s eye care e-referral system in North East and Yorkshire
NHS Midlands and Lancashire and Arden & GEM Integrated Communications and Engagement team supported NHS England North East and Yorkshire…
17 October 2024
Case studyImproving patient experience and legal compliance of Deprivation of Liberty applications
We helped the Greater Manchester Integrated Care Board ensure legal compliance, improve patient care, safeguard individual rights, and reduce…
15 October 2024
NewsShaping the future of NHS care at the 2024 NHS Providers Annual Conference
The four NHS Commissioning Support Units (CSUs) will be taking part in this year’s NHS Providers Annual Conference and…
15 October 2024
Blog NewsIdentifying Deprivation of Liberty
Fergus Campbell, Clinical Lead, NHS ML In the second of our blog mini-series on Court of Protection Deprivation of…
10 October 2024
Case studyComprehensive endoscopy strategy for Northern Care Alliance
Developing a trust wide endoscopy strategy for Northern Care Alliance In March 2022, the Northern Care Alliance (NCA) commissioned…
8 October 2024
Blog NewsCourt of Protection Deprivation of Liberty backlog and rising applications
Fergus Campbell, Clinical Lead, NHS ML In the first of our blog mini-series on Court of Protection Deprivation of…
2 October 2024
Case studySupporting a review of West Midlands community dental services
Our engagement study significantly informed decision-making by highlighting key themes such as access, travel, and patient experience, ensuring that…
18 September 2024
NewsOur commitment to ethical sourcing and supplier management
Our Procurement teams – healthcare and goods and services – have once again achieved the Chartered Institute of Procurement and Supply (CIPS) Corporate Ethics Mark,…
13 September 2024
NewsNHS Midlands and Lancashire shortlisted for the 2024 Patient Experience Network National Awards
We are delighted to announce that NHS Midlands and Lancashire (NHS ML) Nursing and Urgent Care Team has been…
12 September 2024
NewsJoin our inaugural ‘SU Insights’ session: Contracting for health outcomes
Join us for the inaugural session of our new event series, ‘SU Insights’, where we’ll explore the evolving landscape…
9 September 2024
Case studySuccessful implementation of the Ottawa Model for Smoking Cessation in Wolverhampton
NHS England sought to implement the Ottawa Model of Smoking Cessation in secondary care across England, integrating smoking cessation…
4 September 2024
Case studyTransforming Derbyshire healthcare’s medical workforce for future resilience
Our work with Derbyshire Healthcare NHS Foundation Trust has significantly strengthened workforce planning, supported planning for the expansion of…
23 August 2024
NewsNavigating the new provider selection regime
What do the 2023 regulations mean for healthcare procurement? The Provider Selection Regime (PSR) Regulations 2023, officially enacted on…
23 August 2024
BlogUnderstanding frameworks: Simplifying procurement for the NHS and public sector
Frameworks are a key tool for NHS, public and third-sector commissioners, providing an efficient way to procure goods and…
13 August 2024
BlogCorporate social responsibility: doing more good
Blog by Tom Parnell | Senior Communications Manager | Health Economics Unit Corporate social responsibility (CSR) often gets a…
8 August 2024
Case studyStreamlining accounts payable at NHS trust
We worked with an NHS trust to streamline the accounts payable function by setting out a process map for…
2 August 2024
Case studyBuilding stronger connections for team development: Strength Deployment Inventory (SDI)
NHS Midlands and Lancashire used Strength Deployment Inventory (SDI) to help several teams at different stages of their team…
19 July 2024
Case studyUnifying medication prescribing across Cheshire and Merseyside
The harmonisation project led by our Medicines Optimisation team successfully established governance and streamlined formulary reviews. By creating a…
4 July 2024
Case studyOptimising immunisation services with an integrated hub and spoke model in Greater Manchester
Our Improvement Unit’s independent service evaluation led to the recommendation of an integrated hub and spoke model, aiming to…
1 July 2024
Case studyEnhancing efficiency and sustainability with a diagnostic healthcare workforce strategy
Through strategic collaboration and comprehensive planning, we enhanced the efficiency and sustainability of the diagnostic healthcare workforce within an…
1 July 2024
Case studyImplementing a flexible working framework and training package for enhanced workforce culture
An NHS foundation trust, in collaboration with NHS Midlands and Lancashire, developed a flexible working framework and training package…
1 July 2024
Case studySustaining and expanding international recruitment for an integrated care system
Our Workforce Planning and Transformation team’s efforts secured a three-year investment for the International Recruitment Workforce Bureau, enabling the…
13 June 2024
Case studyAdvancing maternity and neonatal services with interactive data dashboards
Our collaboration with NHS Shropshire, Telford and Wrekin ICB resulted in the development of an interactive dashboard that significantly…
12 June 2024
Case studyReshaping an integrated care board for future success
We successfully guided the organisational change process for an integrated care board, aligning its workforce with the long-term vision…
11 June 2024
NewsWe are excited to share that our Digital Data and Technology (DDaT) directorate has been formally presented with the…
10 June 2024
Case studyDeveloping a user-centric website for cardiovascular care excellence
The National Institute for Cardiovascular Outcomes Research (NICOR) partnered with NHS Midlands and Lancashire and NHS Arden and GEM…
6 June 2024
Case studyImproving mobile breast screening in Liverpool, Sefton, and Knowsley
Implementing recommendations within the Liverpool, Sefton, and Knowsley Mobile Breast Screening Programme has brought about substantial enhancements. Augmented engagement,…
6 June 2024
Case studyEvaluating the Answer Cancer service in Greater Manchester
Our evaluation of the ‘Answer Cancer’ initiative increased cancer awareness in underserved communities and demonstrated good value for money.…
6 June 2024
Case studyIntegrating Cheshire and Stockport breast screening services
The successful implementation of NHS England Screening Quality Assurance Service (SQAS) approved recommendations resulted in the establishment of a…
5 June 2024
Case studyDriving strategic workforce planning and operational excellence in an integrated care board
Through strategic leadership and effective collaboration, we significantly enhanced the understanding and implementation of a comprehensive workforce plan for…
4 June 2024
Case studyIntegrating recruitment services into a central team to deliver at-scale efficiencies
Centralising recruitment services for NICE through NHS Midlands and Lancashire significantly improved efficiency, reducing time-to-hire to under 30 days,…
29 May 2024
Case studyDeveloping a seamless user journey website for the National Institute for Health and Care Research
In May 2024, the National Institute for Health and Care Research (NIHR) Birmingham Biomedical Research Centre (BRC) unveiled a…
24 May 2024
Case studyOptimising staffing strategies, cost reductions and strategic governance
Through detailed analysis and strategic governance frameworks, we reduced the usage of agencies for staffing, leading to notable reductions…
21 May 2024
Case studyOur involvement in Calculating Quality Reporting Service (CQRS) Local has proven to be a critical asset in improving efficiency,…
14 May 2024
NewsNew Podcast: Revolutionising patient engagement and care with personalised healthcare videos
Join host Richard Caddy for another thought-provoking session in our latest podcast with our Digital Innovation Unit. New Podcast:…
3 May 2024
NewsEnhancing our expertise in Workforce Planning to meet growing needs
NHS Midlands and Lancashire (ML) are excited to announce that we’ve secured five places for members of our People…
1 May 2024
NewsStudy reveals promising early outcomes of NHS Digital Weight Management Programme
Obesity is a pressing global health challenge, linked to various chronic diseases such as type 2 diabetes, cardiovascular issues,…
29 April 2024
Case studyAligning medication guidelines: The Cheshire and Merseyside initiative
The Cheshire and Merseyside initiative, aimed at aligning medication guidelines, has enhanced medication management practices across the region. By…
18 April 2024
NewsRegistration open for NHS-R Community annual conference
We are incredibly excited to announce that ticket registration for NHS-R/NHS.pycom Open-Source Conference (RPySOC) 2024 is open! The conference…
16 April 2024
NewsNHS ML secures place on Transforming Organisations, Partnerships and Systems Framework
NHS Midlands and Lancashire (ML) has been successful in its bid for an important national procurement framework. The Transforming Organisations,…
16 April 2024
Case studyScaling non-medical prescribing services for enhanced patient care
Our Medicines Management and Optimisation team has improved patient care by improving processes and automating tasks to ensure timely…
12 April 2024
NewsNew podcast: Lessons from the Clive Treacey Review
In this three-segment podcast sequence, part of our Inside ML series, we discuss the lessons learnt from the Clive…
9 April 2024
Case studyBetween 2022 and 2023, our Inclusion Unit provided a bespoke ‘due regard’ support package to the Lancashire and South…
2 April 2024
Case studyEnsuring Care Quality Commission readiness through collaborative intervention at Portway House
Our Nursing and Urgent Care Team’s intervention significantly transformed a care facility, enhancing staff morale, competence, and confidence, ultimately…
28 March 2024
NewsNHS Midlands and Lancashire Gender Pay Gap Report 2023
NHS Midlands and Lancashire has published its Gender Pay Gap Report for 2023. Download the report here.
14 March 2024
Case studyThe digital transformation of Worcestershire Acute Hospitals NHS Trust website
Our Communications and Engagement team helped Worcestershire Acute Hospitals NHS Trust achieve a digital overhaul, enhancing website usability, functionality,…
4 March 2024
NewsNew Podcast: Unravelling unconscious bias in healthcare
Join host Richard Caddy for another thought-provoking session in our latest podcast with our Inclusion Unit. New Podcast: Unravelling…
27 February 2024
BlogAs referenced in the national NHS priorities and operational planning guidance for 2023/24, the significance of early cancer diagnosis…
20 February 2024
Case studyEnhancing stroke risk management by developing a comprehensive reporting dashboard
The implementation of the cardiovascular disease prevention dashboard markedly enhanced stroke prevention strategies, offering healthcare providers critical data on…
8 February 2024
Case studyTransforming tobacco control: How our data analytics improved health outcomes
The development of interactive dashboards and comprehensive data analysis significantly helped NHS Birmingham and Solihull Integrated Care System to…
2 February 2024
Case studyReducing the use of Lorazepam at a dementia nursing care home
Our Medicine Optimisation Care Home team successfully reduced the reliance on regular Lorazepam prescriptions in elderly residents of a…
2 February 2024
Case studyAchieving operation excellence and strategic impact
Our adoption of the Chartered Institute of Procurement & Supply (CIPS) Procurement Excellence Programme has significantly increased operational control.…
31 January 2024
NewsNew podcast: Revolutionising urgent care in Northern Ireland
Recorded live at the NHS ConfedExpo, join host Richard Caddy in an engaging dialogue with Kelly Bishop, Assistant Director…
31 January 2024
NewsEmpowering healthcare workers in population health management
Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a significant…
30 January 2024
NewsData-driven personalised health videos and their role in supporting healthcare services
The Digital Innovation Unit (DIU), along with their commercial partner Citizen Communications, are hosting an event on the 31 January…
29 January 2024
Case studyUnderstanding performance drivers across urgent care pathways
Our Business Intelligence team in partnership with Herefordshire and Worcestershire Integrated Care Board, revolutionised data management and decision-making processes within the urgent care…
26 January 2024
NewsExplore the intricacies of unconscious bias: A webinar for local authorities
In the ever-evolving landscape of local governance, the pursuit of equitable decision-making remains a paramount objective. To advance this…
17 January 2024
Case studyImproving frailty care through data innovation
We developed an innovative, interactive dashboard that has significantly enhanced the delivery and effectiveness of frailty care in Lancashire…
