Raising awareness of health inequalities in the Midlands
We raised awareness of health inequalities among the 11 integrated care systems in the Midlands through promoting the government’s Health Equity Assessment Tool (HEAT) – used to identify and support local action to address health inequalities.
Tackling health inequalities for Black, Asian and ethnic minority communities, hard-to-reach groups and deprived areas is a key priority for NHS England.
In January 2022, our Nursing and Urgent Care (NUC) team was commissioned by NHS England and the Office for Health Improvement and Disparities (OHID), to engage with the 11 Integrated Care Systems (ICS) across the Midlands to promote the government’s Health Equity Assessment Tool (HEAT) to identify and support local action to address health inequalities.
Five training sessions were to be delivered by 31 March 2022, each with a minimum of 60 participants.
Our NUC team worked closely with ICS health inequality, quality and project management leads to promote HEAT training sessions to help them embed the tool into their quality improvement and business planning processes.
The team developed and delivered two types of HEAT training: ‘train the mentor’ and more general training, using evidence-based resources and live training on the Fingertips Outcome Framework (a public health framework containing life expectancy data for different communities and backgrounds).
Working closely with NHS England, OHID and other stakeholders, we developed a bespoke audit tool to support organisations to gather information about the use of HEAT and its impact.
The NUC team was given a challenging timeframe of 14 weeks in which to complete the project, but through coordinated and efficient delivery we were able to complete it in 11 weeks.
Our senior experts and project support team successfully raised awareness of health inequalities among the 11 ICSs through HEAT training sessions, attended by 407 people across five sessions – far exceeding the original target of 300.
We provided resources to support the HEAT programme going forward, including recordings of the two training sessions uploaded to the Midlands Health Inequalities and Long Term Plan Prevention Hub on the Future NHS Platform.
The audit tool can be used at both project and programme level, making it flexible for use across different organisations including ICSs, NHS, local government, devolution deals, and the voluntary sector.
A final evaluation report produced by the team outlined learning from the project. It also made a number of recommendations to NHS England and OHID to improve the HEAT training programme and help systems take this work forward.
“Can I say what a pleasure it has been to work with the [NUC] team. The CSU worked collegiately and delivered fantastic training.”
Consultant in Health and Wellbeing | DHSC, Office for Health Improvement and Disparities
News and views
Robert Beardall, Inclusion Unit Project Manager, MLCSU As a professional navigating the financial landscape of the NHS and…
We are excited to announce a partnership between NHS Midlands and Lancashire CSU’s Personalised Healthcare Commissioning Team and…
Nicola Ainscough, Head of System Delivery, MLCSU The recent communication from NHSE, referencing the letter titled ‘Addressing the…
How we can help health systems
Developing health systems
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…Learn more about Developing health systems
Workforce resilience and transformation
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.Learn more about Workforce resilience and transformation
Communications and engagement
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…Learn more about Communications and engagement
Digitally enabled transformation and IT
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…Learn more about Digitally enabled transformation and IT
PHM analytics and decision support
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…Learn more about PHM analytics and decision support
Place and primary care transformation
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…Learn more about Place and primary care transformation
Clinical redesign and provider collaboration
Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…Learn more about Clinical redesign and provider collaboration
Personalised healthcare commissioning services
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…Learn more about Personalised healthcare commissioning services
Business enabling services
Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…Learn more about Business enabling services