MLCSU’s expert teams celebrate as two projects shortlisted for an HSJ Partnership Award

MLCSU’s expert teams celebrate as two projects shortlisted for an HSJ Partnership Award

Home » News » MLCSU’s expert teams celebrate as two projects shortlisted for an HSJ Partnership Award

We’re proud to have played our part in truly impactful change programmes, which have been shortlisted for two HSJ Partnership Awards, it has been announced.

Our partnership with Digital Space (https://www.digitalspace.co.uk) has delivered a cloud-based automated Waiting List Validation solution helping hospital trusts reduce waiting lists by around 10% while identifying priority patients for review. All with improved speed, efficiency and working practices along with reduced cost. 

Digital Space and NHS Midlands and Lancashire CSU built an automated service that called patients on the waiting list and asked them questions to assess their current needs. Where necessary, this was backed up with human operators and a manual call such that patients could be supported, resulting in contact with over 80% of patients.

As the NHS grapples with longer waiting lists, which grew due to the Covid pandemic, the solution provides a highly efficient approach to helping trusts deliver appropriate care more speedily – improving patient experience and outcomes as a result.

The work is shortlisted for the HSJ Partnership Award in the ‘Best Elective Care Recovery Initiative’ category. Download our case study.

The NHS Transformation Unit (NHS TU), hosted by MLCSU, is celebrating its work being shortlisted in the ‘Most Effective Contribution to Clinical Redesign’ category. Their work in Cheshire and Merseyside to undertake an end-to-end pathway review across all gynaecological cancer services aimed to help providers achieve challenging cancer standards and to support delivery of the NHS Long Term Plan. For more information about this work, visit the NHS TU’s website.

The teams behind the work look forward to the final award ceremony on Thursday 23 March 2023 in London.

View all

News and views

Case study

Stopping over medication of people with a learning disability, autism or both (STOMP) 

We tackled overmedication in individuals with learning disabilities and autism by upskilling primary care pharmacists, facilitating structured medication…

News

Two awards at the HSJ Patient Safety Awards

We are thrilled to announce that our Medicines Management and Optimisation team has won two awards for Improving…

News

Join us at The Pharmacy Show 2023

Join us at The Pharmacy Show on 15-16 October 2023 to learn how NHS Commissioning Support Units (CSUs)…

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services
MLCSU

Accessibility Tools