19 November 2020
WebinarsHow a short, sharp improvement project can have sustainable impact
‘Is there ever a good time to run an improvement project?’ This was the question posed by the November webinar in our platform:x series tackling the challenges facing…
11 November 2020
BlogBlog: Dangerous analytics and how local analysts can save you!
With analytics being a key part in directing our COVID response, managing health systems and underpinning population health management, Andi Orlowski, Director of NHS Midlands and Lancashire –…
29 October 2020
News ReportNHS ML analysts show effective stroke drugs are saving the NHS millions
Drugs prescribed to high-risk stroke patients are costing the NHS hundreds of millions each year – but they are so effective, the service is actually saving money. Analysis…
16 October 2020
Webinarsplatform:optimise – our next webinar tackling health and care challenges
Next up in our platform:x webinar series aimed at helping our partners tackle challenges and opportunities we are facing is platform:optimise on Friday 6 November, 1pm. The short,…
14 October 2020
NewsManaging waiting lists is no quick fix – but we can help
Managing waiting lists for elective care at this time is a nationwide challenge. It’ll take more than three minutes to fix – but here’s our recent platform:x webinar…
2 October 2020
WebinarsNHS ML digital innovation expert discusses the role of 5G in improving healthcare
Deputy Director of NHS Midlands and Lancashire’s (NHS ML) Digital Innovation Unit, Dr Priyantha Jayawardane is a key speaker at a Birmingham Tech Week event looking at the…
22 September 2020
NewsPrimaryPoint: new system gives quick and easy access to primary care policies and procedures
NHS Midlands and Lancashire (NHS ML) has launched PrimaryPoint – a new web-based system which can help primary care organisations reduce day-to-day administration and be compliant with the…
21 September 2020
NewsINSIGHT 2020: six-week festival of analysis for decision makers in health and care
NHS Midlands and Lancashire’s (NHS ML)Strategy Unit is hosting INSIGHT 2020, a six-week festival of virtual events. This will explore some of the challenges facing decision-makers in health…
25 May 2022
ReportNHS Midlands and Lancashire Gender Pay Gap Report 2021
Under the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, employers with 250 or more employees are required to publish their organisation’s gender pay gap information…
25 May 2022
NewsKicking off a study on menopause and the NHS workforce
NHS Midlands and Lancashire’s Strategy Unit is undertaking a study to examine the impact of menopause on the NHS workforce. Menopause is a natural part of ageing. It usually occurs…
25 May 2022
News2021, our journey alongside ICS partners
2021 was, of course, another tough year for the NHS and social care. Against this challenging backdrop, NHS Midlands and Lancashire (NHS ML) played its part in the…
25 May 2022
BlogBlog: Why digital advances are so important to new hospitals
Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities that offer modern healthcare, and digital advances are a fundamental factor. NHS Midlands and Lancashire (NHS…
25 May 2022
BlogBlog: How can digital advances help a greener NHS?
Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities. The Programme’s Case for Change report, states that current infrastructure does not support either the digital or…
25 May 2022
NewsInnovative NHS resource-booking system signs up 20th customer
UBook, the resource-booking system designed by NHS Midlands and Lancashire (NHS ML), has just signed its 20th customer. Many NHS organisations have traditionally reserved rooms, desks and parking…
23 May 2022
NewsWe’re exhibiting at NHS ConfedExpo, 15-16 June
Join us at the NHS Confederation’s annual conference, taking place in Liverpool this summer. Delivered in partnership with NHS England and NHS Improvement, NHS ConfedExpo will bring together leaders from…
25 May 2022
NewsNHS Midlands and Lancashire nominated for three NHS Health and Care Apprenticeship Awards
This June will see the first ever Lancashire & South Cumbria NHS Health & Care Apprenticeship Awards taking place. The awards recognise the outstanding contribution and achievements of apprentices from…
31 March 2023
NewsNHS Midlands and Lancashire Gender Pay Gap Report 2022
NHS ML has published its Gender Pay Gap Report 2022.Download the report here.
27 February 2023
Blog NewsA win and a nomination for the National Apprenticeships Awards 2023
Ashley Burton, Senior Project Manager at NHS ML Earlier this week, Ashley Burton, Senior Project Manager at NHS Midlands and Lancashire (NHS ML), was announced the winner of…
15 June 2023
Our mission is to enhance the patient experience and outcomes by supporting decision-making processes at strategic, tactical, and operational levels. The Nursing and Urgent Care team is your…
27 March 2025
This service is no longer delivered by the NHS Midlands and Lancashire CSU. Our Change ManagementTM training includes a fully accredited APMGTM exam, certification and digital badge, equipping you with…
27 March 2025
Agile project management training
Our Agile Project Management ® training includes a fully accredited APMGTM exam, certification, and digital badge, helping you to gain a deep understanding of agile project management principles, concepts,…
12 March 2025
Continuous Quality Improvement
Our robust Continuous Quality Improvement (CQI) operational framework is fully aligned with NHS impact and is designed to support you in building improvement capacity and capability across the…
12 March 2025
Strengthen system partnerships and collaboration
Our Improvement Unit team will work with you and your system partners to build an approach to prioritised system change and transformation through collaboration and partnership working. We…
12 March 2025
Improve performance, quality and efficiency
Our Improvement Unit will work with you to agree on a clear understanding of your improvement requirements, enabling us to co-design a flexible approach and develop realistic, practical solutions.…
12 March 2025
Project and programme management
Our Improvement Unit can rapidly mobilise and provide all aspects of project and programme management, optimisation, assurance and recovery. We recognise that clients face significant demands to deliver…
27 January 2025
Governance and risk management
Our subject matter experts in ML can support you with advice, guidance and documentation on corporate governance. A key responsibility for all health and social care organisations is…
20 December 2024
Artificial intelligence practitioner training
This service is no longer delivered by the NHS Midlands and Lancashire CSU. In collaboration with Cyber Skills, NHS Midlands and Lancashire Artificial Intelligence Practitioner (AIP) training includes…
10 December 2024
This service is no longer delivered by the NHS Midlands and Lancashire CSU. NHS Midlands and Lancashire offer a range of certifications designed to enhance professional skills and…
24 September 2024
Workforce information and analytics
Workforce data In an ever more data-driven world, we recognise the importance of being able to hold and retrieve comprehensive, timely and accurate staffing data to support customer…
24 September 2024
Workforce planning and transformation
Workforce planning and transformation Workforce planning helps you ensure the workforce of today and tomorrow has the right numbers, skills, values and behaviours, at the right time and…
24 September 2024
Organisational development and leadership
Organisational development and leadership We specialise in helping organisations and teams enhance their performance and achieve their goals through tailored organisational development and individual development services. Our approach…
24 September 2024
Human resources support We offer a range of human resources services ensuring you have access to best practice and subject matter expertise as and when you need it.…
24 September 2024
Accreditations from across our services
At NHS Midlands and Lancashire, we take pride in upholding the highest standards across all of our services. This page provides an overview of our key accreditations and…
19 September 2024
Welcome to NHS Midlands and Lancashire’s (ML) Digital Clinical Safety (DCS) page. The ML DCS Team supports health and care providers in ensuring their health IT systems comply…
5 July 2024
Digital transformation transforming care service
We work with organisations across the health and care sector, helping them transform learning disability, autism (LDA), and mental health services, often by harnessing the power of digital…
5 July 2024
Digital transformation sustainability service
We empower health and care organisations to realise their green potential by helping refine and execute their green plans and implement their net zero and sustainability strategies, embracing…
4 July 2024
Digital transformation delivery service
We work with organisations across the health and care sector, helping them create and implement digital strategies and plans that enable clinical change by drawing on learning and…
25 June 2024
Better Business Cases training
This service is no longer delivered by the NHS Midlands and Lancashire CSU. Our Better Business Cases Training Team delivers APMG-accredited Better Business Cases™* training, helping you to…
19 March 2024
We lead, facilitate and develop opportunities for digital innovation through our work in digital research and development, creating new innovative products, technologies and services solving both existing problems and…
15 February 2024
NHS Horizons, part of NHS Midlands and Lancashire, provides bespoke strategic innovative interventions to the NHS and the wider public sector. NHS Horizons supports leaders of change, teams,…
20 December 2023
First Name Last Name Please choose your communications preferences from the below Clinical redesign and provider collaboration Yes No CHC and funded care Yes No Business enabling services…
10 May 2023
You have successfully signed up for NHS Midlands and Lancashire News and Views, and we have saved your preferences. Whether you are new to our newsletter or have updated your…
25 April 2023
Environmental statement 2020-25
The NHS recognises that climate change and health are interlinked, and if climate change is not tackled it will be to the detriment of the public’s health and…
24 March 2023
NHS Midlands and Lanchashire Newsletter Preferences
First Name Last Name Please choose your communications preferences from the below Clinical redesign and provider collaboration Yes No CHC and funded care Yes No Business enabling services…
2 February 2023
Our Referral Management Centre (RMC) provides a range of services on behalf of integrated care boards (ICBs), NHS trusts and place-based organisations supporting patients and service users by…
1 September 2022
Referral management services team
It’s essential that the patient’s experience of referrals, from seeing their GP or optometrist to attending their first hospital appointment, is as streamlined and straightforward as possible. Our…
1 September 2022
NHS Midlands and Lancashire hosts The NHS Transformation Unit (TU), which works alongside health and care clients to deliver major change programmes. The TU team work in partnership…
1 September 2022
NHS Midlands and Lancashire hosts a nationally recognised, expert strategic consultancy service, The Strategy Unit. The Strategy Unit supports transformation locally, regionally and nationally, and is renowned for…
1 September 2022
The Improvement Unit works in partnership with a wide range of public sector organisations (including NHS and care organisations), supporting them in developing and delivering their improvement, transformation,…
1 September 2022
Information management and technology
Delivering your daily organisational activities efficiently and improving productivity relying on robust information management and technology systems. NHS Midlands and Lancashire can provide everything you need to meet…
31 August 2022
Medicines management and optimisation
The medicines management and optimisation team have many years’ experience in providing medicines-related services across a range of NHS sectors, including integrated care systems, hospitals, community settings, local…
31 August 2022
NHS Midlands and Lancashire supports a range of organisations with solutions to their most pressing workforce challenges. We are of the NHS, for the NHS, and we work…
31 August 2022
Goods and services procurement
Procurement can be complex when commissioning healthcare services. NHS Midlands and Lancashires’s procurement team can help you navigate through this maze so that you can select a high…
31 August 2022
Procurement can be complex when commissioning healthcare services. NHS Midlands and Lancashire’s procurement team can help you navigate through this maze so that you can select a high-quality…
31 August 2022
With growing expectations but limited resources, equality, diversity and inclusion (EDI) specialist support can provide valuable help with: Addressing systemic barriers hindering progress on delivering your EDI objectives…
31 August 2022
Digital transformation and project management
Unleash the power of digital innovation for transformative patient care, with NHS Midlands and Lancashire’s Digital Transformation team. We work with organisational leaders across the health and care…
31 August 2022
The customer finance team delivers a comprehensive range of high-quality financial services. Our team specialises in delivering a scalable finance operating model, placing emphasis on providing efficient and…
31 August 2022
When you’re making commissioning decisions or considering service change, there are a few things you’ll want to think about – protecting your organisation’s reputation, communicating clearly with your…
31 August 2022
What we do NHS Midlands and Lancashire‘s Business Intelligence service maximises the use of data and insight to improve health and care services for people. Making sure organisations…
31 August 2022
Our 1,900+ expert staff have vast NHS, public and private experience that underpins our support to integrated care systems. Within our organisation, we have teams of professionals across…
20 May 2022
Use the contacts below to make an enquiry about NHS Midlands and Lancashire and our services or find further support.Please do not send any personal or sensitive information.By…
20 May 2022
20 May 2022
IG and Data Security and Protection Policy
NHS ML IG Data Security and Protection Policies v9Download
20 May 2022
Please directly link to this page: https://www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/public-and-partners/the-national-fraud-initiative/
20 May 2022
What are cookies? Cookies are small text files located in browser directories. When you visit a site that uses cookies for the first time, a cookie is downloaded…
20 May 2022
Accessibility statement for midlandsandlancashirecsu.nhs.uk This accessibility statement applies to the NHS Midlands and Lancashire Commissioning Support Unit website: midlandsandlancashirecsu.nhs.uk The website is managed by NHS Midlands and Lancashire…
20 May 2022
Freedom of information The Freedom of Information Act (FOIA) came into force during 2005. The Act applies to all public authorities with the aim of making information available…
20 May 2022
Our Modern Slavery Act Statement NHS Midlands and Lancashire (NHS ML) believes there is no room in our society for modern slavery or human trafficking, we have a…
20 May 2022
Equality, diversity and inclusion
At NHS Midlands and Lancashire (NHS ML), we are committed to equality, diversity, and inclusion (EDI) for our people, customers, and the communities we serve. We recognise the…
20 May 2022
Document printing and downloading If a document is downloaded from the site, you must not amend any of its content and if the document is either saved or…
20 May 2022
At NHS Midlands and Lancashire (NHS ML) we’re committed to protecting and respecting your privacy. This Privacy Policy provides you with the following information: What are our data…
19 May 2022
NHS Midlands and Lancashire (NHS ML) recognises the value serving personnel, reservists, veterans and military families bring to our business. In January 2020 we signed the Armed Forces…
19 May 2022
Health and wellbeing The health and wellbeing of our staff is a top priority for NHS Midlands and Lancashire (NHS ML) and we regularly provide information, advice and…
19 May 2022
Pay and conditions The NHS pay system, known as Agenda for Change (AfC) applies to all directly employed staff, except doctors, dentists and very senior managers. Benefits include: A…
19 May 2022
Associates and temporary staffing
If you are looking to work within the NHS, the Temporary Staffing Admin Bank is a great starting point. We provide full-time and part-time temporary cover in a…
19 May 2022
Organisations are blurring the boundaries that used to exist between them. It’s a momentous change but it will require lots of drive and ambition to make it a…
19 May 2022
For our current opportunities please visit our automated job application site.The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work,…
9 September 2024
This service is no longer delivered by the NHS Midlands and Lancashire CSU. With over 10 years of experience, NHS Midlands and Lancashire is the largest provider of…
9 February 2024
Sustainability through social value
NHS Midlands and Lancashire (ML) has established a clear social value strategy centred around three pillars. People Create and sustain job opportunities in local communities across a wide…
26 January 2024
Contact the IT Service Desk if you need assistance with an IT problem or service request. If your organisation is digitally supported by NHS Midlands and Lancashire (NHS…
16 October 2023
Business Reporting and Governance Lead A qualified accountant with more than 30 years of experience in the industrial and commercial sector, Paul currently holds the crucial role of…
16 October 2023
Commercials and Finance Lead Stacey Mason is a distinguished leader in the health and social care sector. Joining NHS ML in June 2022, Stacey manages a comprehensive portfolio,…
16 October 2023
Lead for Contracting, Commissioning, and Brokerage Services Deborah Jackson-Howarth has been an integral part of NHS Midlands and Lancashire (NHS ML) since its establishment in 2013, transferring from…
16 October 2023
Associate Lead Nurse Karen Farrell is an experienced registered nurse, with a background of district nursing and over 20 years in continuing healthcare (CHC) services at senior level,…
16 October 2023
Associate Lead Nurse and Clinical Operational Lead Joanna Livingstone brings a wealth of knowledge and experience to her role as Associate Lead Nurse and Clinical Operational Lead in…
16 October 2023
Associate Lead Nurse Marina Lewis is a highly experienced registered nurse in learning disabilities with over 40 years of valuable expertise in both the health and social care…
16 October 2023
Clinical Director for Personalised Healthcare Commissioning Dr Sam Gower is the Clinical Director for Personalised Healthcare Commissioning (PHC) at NHS Midlands and Lancashire. With significant experience leading clinical…
16 October 2023
Corporate and Business Associate Director Tricia O’Donnell is the Corporate and Business Associate Director for Personalised Healthcare Commissioning (PHC) services at NHS Midlands and Lancashire. With extensive experience…
16 October 2023
Director of Personalised Healthcare Commissioning Linda is responsible for Personalised Healthcare Commissioning (PHC) services at NHS Midlands and Lancashire. Involved with NHS ML since its inception, Linda has…
16 October 2023
Funded Healthcare Consultancy and Advisory Services
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
Court of Protection Deprivation of Liberty (CoPDoL)
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
Learning Disability and Autism Transforming Care Programme
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
Contracting, Commissioning and Brokerage Services
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
Continuing Healthcare Retrospective Review Service
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
Continuing Healthcare Appeals Service
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
Children’s and Young People’s Services
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
16 October 2023
All-Age Continuing Care – Core Service
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
21 September 2023
From 1 July 2026, NHS Midlands and Lancashire will no longer provide any of the Personalised Healthcare Commissioning services described on this page. Please contact your local integrated care board…
