It’s important that patients who are eligible for primary healthcare or long-term support have fair access to the high quality care they need at an affordable cost.

Our Individual Patient Activity and Continuing Healthcare team aims to deliver the best possible experience of assessment, review and care planning for people with continuing healthcare and complex healthcare needs in a way that ensures commissioners are compliant, assured and offered value for money.

Our service is led by expert clinical and commissioning staff, who have significant experience of delivering to the national frameworks and supporting patients and their families through the assessment process and beyond.

We also work closely with healthcare providers, local authorities and other partners to ensure patient safety and experience are at the heart of the process. Our partnerships with legal advisors can provide easy access to support if this is required.