Clare Thomason

Home » Our leadership » Clare Thomason

Director of Delivery, UK

clare-thomason
Clare Thomason, Director of Delivery, UK

Clare Thomason is our Director of Delivery for the UK at NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) and serves on the commissioning support unit’s (CSU) board. As the strategic lead for the Delivery Directorate, she oversees several operational and corporate services including Contract Management, Referral Management, the Programme Team, Communications and Engagement, The Inclusion Unit, and Commercial Intelligence.

In her role, Clare acts as a solutions architect, leading innovative and impactful work to direct the progress of the delivery directorate and the broader organisation. She is instrumental in driving client engagement, nurturing business development, and building robust partnerships, establishing system-wide credibility with managers, health professionals, and clinicians.

Joining MLCSU nearly six years ago, Clare came from a directorial position at a national private-sector health consultancy. She has significantly enhanced partnerships between MLCSU, NHS England (NHSE), integrated care boards (ICBs), and the broader market. Clare’s strategic advisory work with integrated care system/integrated care board (ICS/ICB) system leads and her initiatives in system and function redesign have expanded opportunities for MLCSU services, safeguarded core income, and established the MLCSU as a preferred system support partner.

With a background that spans clinical, academic, commissioning, and management consultancy roles, Clare brings over 24 years of experience in working with and for NHS organisations. She is committed to delivering high-quality services for patients and has a profound interest in self-development, service enhancement, and performance improvement.

Her career highlights include leading several national programs, improvement and redesign projects, and engaging in primary care, urgent care, acute and community contracting, as well as operational and strategic planning. She played a pivotal role in the authorisation of clinical commissioning groups and has worked closely with NHS commissioners, providers, and regulatory bodies, as well as emerging integrated care systems and merging acute trusts. Her tenure also includes a stint with a specialist NHSE improvement team.

Beyond her professional commitments, Clare serves as a Strategic Advisor for a registered charity in Greater Manchester, focusing on improving the homes and lives of older and disabled people.

Our people

Derek Kitchens headshot

Derek Kitchen

Managing Director

Qadeer Kianis headshot

Qadeer Kiani

Equality, Diversity and Inclusion Board Advisor

Janet Budds headshot

Janet Budd

Director of Strategy and Deputy Managing Director

Debbie Bywaters headshot

Debbie Bywater

Chief Information Officer

Tony Matthewss headshot

Tony Matthews

Director of Finance

Linda Rileys headshot

Linda Riley

Director of Funded Care

Sarah Sheppards headshot

Sarah Sheppard

Director of People

Peter Spilsburys headshot

Peter Spilsbury

Board Advisor and Director of the Strategy Unit

John Taylors headshot

John Taylor

Board Advisor

Clare Thomasons headshot

Clare Thomason

Director of Delivery, UK

Elizabeth Millers headshot

Elizabeth Miller

Director of Nursing and Clinical Services

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services

Accessibility Tools