New podcast: How to unlock urgent care intelligence
Dive into the latest episode of Inside MLCSU as we unravel the intriguing world of the Urgent Care Intelligence Centre (UCIC). In this captivating episode, host Steven Birch chats to Beth Grant, Chris Pile and John Mitchel from the dynamic UCIC team to unearth what makes their work unique.
You can listen to “Inside MLCSU” online, or download via Spotify, Apple Podcasts, and Amazon Music.
Pioneering healthcare intelligence in Birmingham and Solihull
In our latest episode, we embark on a journey with UCIC, an innovative service that offers a holistic view of urgent services in the Birmingham and Solihull area. Learn how the team gathers soft intelligence and crucial insights, alongside hard data and analysis of urgent care trends, providing a helicopter view of current pressures. The UCIC’s role in patient-focused care and safety sets it apart, making it an indispensable asset for the healthcare landscape.
Diverse expertise for comprehensive healthcare solutions
The UCIC team is a powerhouse of diverse backgrounds ranging from nursing to hospital management. This eclectic mix of skills and experiences contributes to a multifaceted understanding of urgent care operations. Discover how this team collaborates to analyse data, offer valuable insights, and support decision-makers. The podcast celebrates the team’s unique strength arising from their varied professional journeys.
The human touch: Elevating healthcare intelligence with localised knowledge
The human element has a pivotal role in urgent care intelligence. The UCIC team goes beyond data analysis, stressing the importance of localised knowledge and personal connections. Explore how this human-centric approach enables them to predict trends, identify patterns, and provide unparalleled support as a critical friends. From coordinating ambulance movements to real-time hospital capacity insights, the UCIC embodies the fusion of technology and empathy.
Listen to the full episode and gain deeper insights into the transformative work of the Urgent Care Intelligence Centre.
Find out more about our nursing and urgent care support.
News and views
Recorded live at the NHS ConfedExpo, join host Richard Caddy in an engaging dialogue with Kelly Bishop, Assistant…
Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a…
The Digital Innovation Unit (DIU), along with their commercial partner Citizen Communications, are hosting an event on the 31…
How we can help health systems
Developing health systems
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…Learn more about Developing health systems
Workforce resilience and transformation
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.Learn more about Workforce resilience and transformation
Communications and engagement
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…Learn more about Communications and engagement
Digitally enabled transformation and IT
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…Learn more about Digitally enabled transformation and IT
PHM analytics and decision support
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…Learn more about PHM analytics and decision support
Place and primary care transformation
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…Learn more about Place and primary care transformation
Clinical redesign and provider collaboration
Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…Learn more about Clinical redesign and provider collaboration
Personalised healthcare commissioning services
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…Learn more about Personalised healthcare commissioning services
Business enabling services
Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…Learn more about Business enabling services