Finalists for three more nominations at HSJ Patient Safety Awards 2023
NHS Midlands and Lancashire CSU (MLCSU) has received three further nominations at the HSJ Patient Safety Awards in addition to the reducing mortality project shortlisted for HSJ Patient Safety Awards 2023.
Our Medicines Management and Optimisation team has excelled this year, being shortlisted not just for one, but for three projects in the highly esteemed HSJ Patient Safety Awards 2023. Our hard working staff and the effective joint working with stakeholders have been recognised in this way. We are passionate about patient care and safety and are pleased to be having an impact across a range of areas.
Out of an astounding 515 entries received this year, MLCSU Medicines Management and Optimisation team has joined the final shortlist of 209 exceptional organisations, projects, and individuals. The sheer volume and exceptional quality of the applications bear testimony to the remarkable commitment and passion for patient care within the UK healthcare networks.
The first project focuses on enhancing inhaler prescribing practice. Through a comprehensive audit of inhaler prescriptions, we discovered that ingredient duplication within the same therapeutic drug class was often overlooked as a potential interaction or cause of side effects. We identified 360 patients with inhaler ingredient duplication errors, and nearly one-third of these errors persisted even during respiratory reviews. Armed with these audit results, we engaged with individual practices and initiated a thorough review of prescribing policies. To prevent future errors, we developed an easy-to-use reference guide for inhaler prescribing and extensively educated staff in primary and secondary care as well as community pharmacy settings.
Our second shortlisted project centres on promoting the Community of Practice Learning Disability and Autism pilot, which aimed to up-skill pharmacists working in primary care networks to conduct holistic structured medication reviews for individuals with a learning disability and/or autism. By providing extensive training and support, the pilot empowered primary care network pharmacists to deliver comprehensive medication reviews that consider the unique needs of these patients. This national project, co-produced with NHS England Health Improvement Pharmacy leads and the NHS Specialist Pharmacy Service, not only identified the learning and development needs of pharmacists but also delivered a model of support and collected data to demonstrate its success. The positive feedback received from participants and users further validated the effectiveness of this model, making it an ideal candidate for wider implementation.
The project team, consisting of NHS England Health Improvement Pharmacy leads, the NHS Specialist Pharmacy Service, and MLCSU, developed a model of support to up skill pharmacists to undertake structured medication reviews (SMRs) in these patients. Participant and user feedback was positive, recommendations for the wider system were made, and the model is available for wider implementation.
The third project that secured our spot on the shortlist focuses on enhancing the safety of patients prescribed clozapine, a vital medication for managing specific mental health conditions. Working collaboratively with our mental health trust, the team identified that 36% of all patients prescribed clozapine by secondary care did not have this medication documented in their patient medication record in primary care. This created considerable risk in three ways: missed drug interactions, missed side effects, and compromised transfer of care. The team reviewed 220 patient records and added clozapine if absent. Working alongside our information technology colleagues, the team created and added a safety protocol on the prescribing system of every local GP practice which alerted clinicians to the potentially fatal complications of clozapine treatment.
The expertise of our team has been acknowledged by the judging panel, consisting of influential and respected figures within the healthcare community. They recognised our clinical and specialist excellence, as well as our unwavering commitment to enacting organisation-wide change and driving innovation.
Being shortlisted for these prestigious awards is not only an extraordinary honour but also a testament to our dedication and passion for improving patient care. We are truly humbled to have the opportunity to showcase our achievements and contribute to the advancement of patient safety on such a prominent stage.
Jonathan Horgan, Director of Pharmacy Services, said:
“We are really pleased to have been shortlisted for all three of our entries as finalists across two categories for the prestigious HSJ Patient Safety Awards 2023. This is a testament to the staff and the partnership working with wider stakeholders who were part of these entries. The team works incredibly hard and are always focused on improving patient care and safety. As an NHS support organisation which works across wider organisations and borders, we want to have the widest impact and roll out best practice as much as possible. Getting recognition through awards helps us demonstrate the value and innovation we can bring to solve local problems. We are looking forward to the awards ceremony to celebrate the collective efforts and learn about the best examples contributing to patient safety this year.”
News and views
We tackled overmedication in individuals with learning disabilities and autism by upskilling primary care pharmacists, facilitating structured medication…
How we can help health systems
Developing health systems
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…Learn more about Developing health systems
Workforce resilience and transformation
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.Learn more about Workforce resilience and transformation
Communications and engagement
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…Learn more about Communications and engagement
Digitally enabled transformation and IT
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…Learn more about Digitally enabled transformation and IT
PHM analytics and decision support
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…Learn more about PHM analytics and decision support
Place and primary care transformation
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…Learn more about Place and primary care transformation
Clinical redesign and provider collaboration
Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…Learn more about Clinical redesign and provider collaboration
Personalised healthcare commissioning services
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…Learn more about Personalised healthcare commissioning services
Business enabling services
Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…Learn more about Business enabling services