Downloading PDF

Blog: Why digital advances are so important to new hospitals

Blog: Why digital advances are so important to new hospitals

Home » Blog » Blog: Why digital advances are so important to new hospitals

Lancashire and South Cumbria’s New Hospitals Programme aims to develop new, cutting-edge hospital facilities that offer modern healthcare, and digital advances are a fundamental factor. The NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is providing digital consultancy services to the programme. In the first of two blogs, Steven Hipwell, Senior Programme Consultant at MLCSU and Digital Lead for the New Hospitals Programme, discusses the benefits of technology in hospitals and why digital is so important for new hospital facilities.

Steven Hipwell, Digital Lead for the New Hospitals Programme

How can new technology improve hospitals for patients?

Lots of people are scared of hospitals. It’s often not somewhere you would choose to go. Patients go for very specific, sometimes nerve-wracking reasons. We want to be able to make it easier for patients to plan their visit and improve their experience when they are here.

Before patients even get to the hospital, we can make changes so that hospitals are easier to find. We can introduce clearer directions both on our hospital websites and at the buildings, with digital wayfinding.

We can create ways for patients to easily book and amend their appointments online, with as few clicks as possible. We can also make sure all information meets accessibility standards, for those who have additional needs.

Another benefit of technology in hospitals is how it makes the buildings much more inviting too. We can control and manage the lights, heating, and air conditioning with the click of a button, and make sure patient arrival is super smooth. We’ll also ensure WiFi is available and reliable for all.

Patients would also see the benefits of the improvements to patient record systems, some of which are still paper based, by moving them all to a digital system. This would ensure a more seamless approach to storing their personal information.

How can new technology improve hospitals for staff?

We would see major improvements if the many different electronic systems used by the different departments within the hospital (and other settings outside the hospital too) all work together. Digitising all patient record systems, for example, would not only improve the experience for patients, but also save time for staff as well.

Technology can also benefit our hardworking facilities teams, for example, automated ordering can also be used to re-order stock, book maintenance and look for the best deals on stock, against the procurement framework.

And of course, a more comfortable environment, enabled by digital advances, will make our staff’s general working day easier as well.

Read Steven’s full blog on the New Hospitals Programme website.

Look out for his second blog next week.

View all

News and views

News

New podcast: Revolutionising urgent care in Northern Ireland

Recorded live at the NHS ConfedExpo, join host Richard Caddy in an engaging dialogue with Kelly Bishop, Assistant…

News

Empowering healthcare workers in population health management

Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a…

News

Data-driven personalised health videos and their role in supporting healthcare services

The Digital Innovation Unit (DIU), along with their commercial partner Citizen Communications, are hosting an event on the 31…

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services
MLCSU

Accessibility Tools