Latest on

  • Kicking off the #st4bl2018 awards with the great @wellbeingchoir.

    @NHS Midlands & Lancashire CSU - 22 Mar 2018
  • Thrilled to be supporting the #ST4BL2018 awards today!

    @NHS Midlands & Lancashire CSU - 22 Mar 2018
  • While there's always room for improvement, we're pleased to score higher than the CSU-average for both staff and cu…

    @NHS Midlands & Lancashire CSU - 20 Mar 2018
  • We're so proud of our NHS heritage and excited about our shared future. We're the backbone of the NHS customers we…

    @NHS Midlands & Lancashire CSU - 20 Mar 2018
Home > About us

We understand, as health and care decision-makers, you want to make a difference – for both patients and services to develop an all-round healthier community. NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) will help you achieve your goals and deliver the healthcare support you’re looking for.

Our size and scale enable us to provide the bold innovation, ideas, service resilience and the confidence to face your challenges and opportunities with you:

Our teams of experts are ready to support you. Everything we do is designed to give you the professional backing you’re looking for – whenever and wherever you need it. We understand and share your aims, and we know our business inside and out.

Our clients, including clinical commissioning groups (CCGs), hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies trust us to work with them to make important things happen.

We are an organisation with a unique geographical reach and experience in serving diverse urban and rural populations, and facing a range of commissioning challenges. Nine of England’s sustainability and transformation partnerships (STPs) already benefit from our expertise:

  • Birmingham & Solihull STP
  • Black Country STP
  • Cheshire and Merseyside STP
  • Derbyshire STP
  • Hereford & Worcestershire STP
  • Lancashire and South Cumbria STP
  • Leicester, Leicestershire & Rutland STP
  • Shropshire and Telford and Wrekin STP
  • Staffordshire STP

Whether it’s really strong commissioning or business support, such as payroll and contract management… or strategic data analysis, thinking and shaping, for example in service change – we’re ready to help you meet today’s NHS and social care challenges.

Plus… our decades of collective senior NHS experience lends support to the most challenging or ambitious of system integration plans.

As one of England’s biggest commissioning support units, we are the product of Staffordshire and Lancashire, and Central Midlands CSUs. We have retained all of our customers and grown our business consistently since inception in April 2013. We provide end-to-end commissioning support services to 50 CCGs, covering a quarter of England’s population with a total commissioning budget of £13.5 billion. Read more about our journey to date.

Created from and for the NHS, our values underpin everything we do:

  • Honesty, integrity and transparency
  • Everyone counts
  • Commitment to quality
  • Adding value
  • Working together

One of the leading providers of commissioning support services, we offer the full range of professional services clinical commissioning groups have come to expect, as well as a number of additional services colleagues from across the public and third sectors access.

From language translation to service transformation, corporate governance to capacity management – our team of 1,300+ dedicated professionals have the expertise to deliver high-quality support services to your organisation.

To see the difference Midlands and Lancashire CSU can deliver your organisation, get in touch with our team today.

Get in touch

Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0300 404 2999
  • Heron House
  • Springfields Health & Wellbeing Centre

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent

0300 404 2999

Midlands and Lancashire CSU
1st Floor
Lovett Court
WS15 2QD

0300 404 2999
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
PR26 6TR

01772 214200
Liverpool Innovation Park

Office 2
2nd Floor
Building 2
Liverpool Innovation Park
360 Edge Lane
L7 9NJ

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 351

Hamilton Street
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 868700
St Johns House

St Johns House
30 East Street
United Kingdom

0121 611 0100