Downloading PDF

Enabling two Merseyside based CCGs to block book beds with ease

Enabling two Merseyside based CCGs to block book beds with ease

Home » Case studies » Enabling two Merseyside based CCGs to block book beds with ease

We helped our clients in Merseyside to identify and commission the most appropriate block contract of intermediate care beds, reaching a decision on a provider in less than a month.

Background
Two Merseyside based clinical commissioning groups (CCGs) recently engaged with Midlands and Lancashire Commissioning Support Unit (MLCSU) for support in procuring a block contract for intermediate care beds split over both COVID-positive and COVID-negative cohorts. Rebecca Crawford, Care Brokerage Lead at MLCSU, worked with South Sefton and Southport and Formby CCGs to explore the procurement options available. She advised that our existing dynamic purchasing system (DPS) solution – adam, would allow the bed-base and contract to be in place in a matter of weeks.

Action
MLCSU joined a weekly project group and supported the CCGs to specify their exact requirements, using adam’s wealth of intuitive functionality:

  • Creation of bespoke requests including: detailed tender instructions and contact details to guide providers, responses to 18 different key requirements, all in an easy-to-compare format
  • Automatic distribution to pre-enrolled providers: automatic email system, automated system ensuring submission of fully compliant offers
  • Easy offer analysis and contracts creation: automatic filtering and ranking, offer collation, automatic facilitation of service agreement and payments

The CCGs quickly requested quotes for up to 20 beds for COVID-negative cases and up to 10 for COVID-positive cases, from 76 pre-vetted care home providers (within a desired distance of the CCGs). The bespoke requests meant that providers could easily understand exactly what was asked.

Additionally, providers could ask the CCGs questions via adam’s two-way communication platform, and adam’s support team were on hand to assist providers with any queries and proactively encourage offers.

Impact

Six fully compliant offers were received within six days of the request for quote. Once the CCGs had reviewed and accepted an offer, contracts were created immediately (at a rate of £100.90 per day for care homes [lower than local market average]). From the moment the CCGs engaged with MLCSU, a decision on a provider was reached in less than a month.

With Rebecca’s help and adam’s digital continuing healthcare commissioning solution, the CCGs could specify their exact requirements, be it ensuring residents were kept in one place or appropriate disease control.

Offers collated in an a structured and easy-to-follow format enabled the project group to undertake an efficient evaluation and to select the most appropriate provider.

The automatic creation of service agreements and payments resulted in patients placed swiftly in the care homes, in line with the CCGs’ timescales and pre-agreed standards.

The CCGs were so impressed with the result, that they drafted a ‘lessons learnt’ report. MLCSU experts state that block contracts can take several months of resource-intensive procurement.

Throughout the process, adam’s and MLCSU’s service delivery teams were on hand to guide and support the CCGs with their daily and strategic use of the system. The teams also made sure that all providers were engaged and supported in using the system.

The whole process was just slick, quick and hassle free.

Having pre-enrolled providers …allowed us to expediate the process to already pre-accredited providers. We already had that assurance in place.

Sharon Forrester, Southport and Formby CCG

Simple, effective, worked really well as a team. The competitive process was fair, open and transparent. Set standards and gave a fair chance to bid. Competitively award contracts in a timely way, at a time when we needed an increase in capacity quickly. There wasn’t any time when you weren’t sure. It was always “yes”. You were accessible and willing to meet. Nothing was too much trouble. You have a “can-do” attitude. You let the successful bidder know. This really helped us pull the contracts together as a CCG. We complimented each other well.

Boo Stone, South Sefton CCG

View all

News and views

News

New podcast: Revolutionising urgent care in Northern Ireland

Recorded live at the NHS ConfedExpo, join host Richard Caddy in an engaging dialogue with Kelly Bishop, Assistant…

News

Empowering healthcare workers in population health management

Our Health Economics Unit (HEU), in a successful collaboration with the Midlands Decision Support Network, has marked a…

News

Data-driven personalised health videos and their role in supporting healthcare services

The Digital Innovation Unit (DIU), along with their commercial partner Citizen Communications, are hosting an event on the 31…

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services
MLCSU

Accessibility Tools