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The Customer Finance Team key responsibilities are divided into the following key areas:

Purchase to Pay (P2P), Jubilee House, Leyland, Lancashire – Supporting CCGs

Key Responsibilities:

  • Manage and undertake the invoice query process
  • Accurately record CCG performance against the Better Payment Practice Code (BPPC)
  • Review and submission of CCG VAT Returns
  • Submission of customer payment runs and manual payment requests
  • Undertake the quarterly Agreement of Balances exercise for Creditors, Expenditure and Creditors Accruals
  • Manage and maintain comprehensive records for Service Audit Reporting
  • Develop internal KPIs to monitor P2P finance function and process performance
  • Generation of Outstanding Invoice List
  • Actively contribute to a highly responsive Stakeholder and customer relationship management function
  • Ensuring effective internal control is maintained
  • Generation and maintenance of standard operating procedures and ensuring their adherence
  • Statement reconciliations
  • Ensure effective use of financial resources and people
  • Maintain the ‘No PO, No Pay’ policy adopted by the CSU
  • ISFE User Setup and Amendments
  • Ensure effective internal controls are maintained
  • Liaise with HMRC for VAT Inspections along with dealing with any issues promptly
  • The monitoring and action of various reports from the ledgers to ensure smooth transition of invoices around the system and compliance with Better Payment Practice Code (BPPC)
  • System access reports
  • ISFE User Setup and Amendments

Order to Cash (O2C), Heron House, Stoke-on-Trent, Staffordshire – Supporting CCGs

Key Responsibilities:

  • Receipt of daily cash-books from SBS and production of cash tracking data.
  • Monthly review and reconciliation of CCG Control Accounts
  • Accounts Receivable activities including cash allocation and receipting.
  • Credit Control
  • Participate in the quarterly Agreement of Balances exercise for CCG customers
  • Upload of monthly pay feeds into the ledger and arrangement of statutory pay-overs
  • Manage and maintain comprehensive records for Service Audit Reporting
  • Develop KPIs to monitor finance function and process performance
  • Ensuring effective internal control is maintained
  • Generation and maintenance of standard operating procedures and ensuring their adherence
  • Ensure effective use of financial resources and people
  • ISFE User Setup and Amendments

Provider Finance, Heron House, Stoke-on-Trent, Staffordshire – Supporting North Staffs Combined Healthcare

Key Responsibilities are:

  • Accounts Receivable activities including cash allocation and receipting.
  • Apply agreed credit control actions
  • Manage and undertake the invoice payment and query process, recording performance against the Better Payment Practice Code (BPPC)
  • Review and submission of client VAT Returns
  • Cash management including daily update of cash-books, production of cash tracking data and processing payments via Bankline.
  • Monthly review and reconciliation of Control Accounts
  • Capital accounting
  • Agreement of Balances exercise
  • Payroll reconciliations including upload of monthly pay feeds into the ledger and arrangement of statutory pay-overs

NCA & IPA/CHC Invoice Processing, Kingston House, West Bromwich, West Midlands – Supporting CCGs and NHS England

IPA Key Responsibilities are:

  • Invoice processing function dealing with all Continuing Health Care/Individual Patient Activity invoices.
  • Use clinical systems to match invoices ensuring that they are paid in line with the patient package of care and within the Better Practice Payments Code (BPPC) target.
  • Ensure all Information Governance breaches on supplier invoices are logged and remedial action taken as necessary.
  • Work with suppliers and clinical teams to ensure that any arising queries are dealt with as quickly as possible, using ISFE system to keep accurate query notes.
  • Work with embedded accountants to ensure invoices are coded to the client’s requests.
  • Bi-monthly report on the outstanding invoices by value and volume.
  • Monthly reconciliation between the clinical system and the ledger.
  • Process and load monthly mandates to the client’s specific timetables.
  • Processing Pupoc Claims
  • Supplier reconciliation where necessary
  • Adhoc reporting
  • Link to CCG accountants on cash requirements

NCA Key Responsibilities are:

  • Work within a controlled environment for finance and comply with Information Governance rules.
  • Ensure invoices are processed in a timely manner to the client’s scheme of delegation
  • Provide monthly progress updates or ad hoc reporting
  • To ensure client’s bills are within the timescales and to the client
  • Provide a named contact for each client & their suppliers
  • Provide progress reports on invoices in query
  • GP Practice Rent Reviews for NHS England
  • Validation of medical examination fees from Doctor’s
  • HC5 patient refunds

Leicester Finance Team who operate a hybrid operating model

  • Purchase to Pay (P2P) and Order to Cash (O2C) responsibilities as above
  • Agreements of balances (AoB) reconciliations, completion of the AoB Toolkit
  • Support the client in managing their cash position
  • Annual Accounts at month 9 and month 12
  • Produce reporting packs for clients on debtors, creditors, balance sheet reconciliations, and I&E report by working day 10 & 20

Embedded Finance Key Responsibilities

  • Monthly and quarterly reporting to NHS England
  • Agreements of balances with other NHS Organisations
  • Manage the client’s CCGs cash position
  • Month 9 accounts at the end of December and the Annual report and accounts as at March each year
  • Programme budgeting
  • Financial Contract monitoring
  • Financial management of some areas of spend including Acute and non Acute contracts, prescribing, GPIT and other corporate cost centres