The Customer Finance Team key responsibilities are divided into the following key areas:

Purchase to Pay (P2P), Jubilee House, Leyland, Lancashire – Supporting CCGs

Key Responsibilities:

• Manage and undertake the invoice query process
• Accurately record CCG performance against the Better Payment Practice Code (BPPC)
• Review and submission of CCG VAT Returns
• Submission of customer payment runs and manual payment requests
• Undertake the quarterly Agreement of Balances exercise for Creditors, Expenditure and Creditors Accruals
• Manage and maintain comprehensive records for Service Audit Reporting
• Develop internal KPIs to monitor P2P finance function and process performance
• Generation of Outstanding Invoice List
• Actively contribute to a highly responsive Stakeholder and customer relationship management function
• Ensuring effective internal control is maintained
• Generation and maintenance of standard operating procedures and ensuring their adherence
• Statement reconciliations
• Ensure effective use of financial resources and people
• Maintain the ‘No PO, No Pay’ policy adopted by the CSU
• ISFE User Setup and Amendments
• Ensure effective internal controls are maintained
• Liaise with HMRC for VAT Inspections along with dealing with any issues promptly
• The monitoring and action of various reports from the ledgers to ensure smooth transition of invoices around the system and compliance with Better Payment Practice Code (BPPC)
• System access reports
• ISFE User Setup and Amendments

Order to Cash (O2C), Heron House, Stoke-on-Trent, Staffordshire – Supporting CCGs

Key Responsibilities:

• Receipt of daily cash-books from SBS and production of cash tracking data.
• Monthly review and reconciliation of CCG Control Accounts
• Accounts Receivable activities including cash allocation and receipting.
• Credit Control
• Participate in the quarterly Agreement of Balances exercise for CCG customers
• Upload of monthly pay feeds into the ledger and arrangement of statutory pay-overs
• Manage and maintain comprehensive records for Service Audit Reporting
• Develop KPIs to monitor finance function and process performance
• Ensuring effective internal control is maintained
• Generation and maintenance of standard operating procedures and ensuring their adherence
• Ensure effective use of financial resources and people
• ISFE User Setup and Amendments

Provider Finance, Heron House, Stoke-on-Trent, Staffordshire – Supporting North Staffs Combined Healthcare

Key Responsibilities are:

• Accounts Receivable activities including cash allocation and receipting.
• Apply agreed credit control actions
• Manage and undertake the invoice payment and query process, recording performance against the Better Payment Practice Code (BPPC)
• Review and submission of client VAT Returns
• Cash management including daily update of cash-books, production of cash tracking data and processing payments via Bankline.