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The Customer Finance Team key responsibilities are divided into the following key areas:
Purchase to Pay (P2P), Jubilee House, Leyland, Lancashire – Supporting CCGs
Key Responsibilities:
- Manage and undertake the invoice query process
- Accurately record CCG performance against the Better Payment Practice Code (BPPC)
- Review and submission of CCG VAT Returns
- Submission of customer payment runs and manual payment requests
- Undertake the quarterly Agreement of Balances exercise for Creditors, Expenditure and Creditors Accruals
- Manage and maintain comprehensive records for Service Audit Reporting
- Develop internal KPIs to monitor P2P finance function and process performance
- Generation of Outstanding Invoice List
- Actively contribute to a highly responsive Stakeholder and customer relationship management function
- Ensuring effective internal control is maintained
- Generation and maintenance of standard operating procedures and ensuring their adherence
- Statement reconciliations
- Ensure effective use of financial resources and people
- Maintain the ‘No PO, No Pay’ policy adopted by the CSU
- ISFE User Setup and Amendments
- Ensure effective internal controls are maintained
- Liaise with HMRC for VAT Inspections along with dealing with any issues promptly
- The monitoring and action of various reports from the ledgers to ensure smooth transition of invoices around the system and compliance with Better Payment Practice Code (BPPC)
- System access reports
- ISFE User Setup and Amendments
Order to Cash (O2C), Heron House, Stoke-on-Trent, Staffordshire – Supporting CCGs
Key Responsibilities:
- Receipt of daily cash-books from SBS and production of cash tracking data.
- Monthly review and reconciliation of CCG Control Accounts
- Accounts Receivable activities including cash allocation and receipting.
- Credit Control
- Participate in the quarterly Agreement of Balances exercise for CCG customers
- Upload of monthly pay feeds into the ledger and arrangement of statutory pay-overs
- Manage and maintain comprehensive records for Service Audit Reporting
- Develop KPIs to monitor finance function and process performance
- Ensuring effective internal control is maintained
- Generation and maintenance of standard operating procedures and ensuring their adherence
- Ensure effective use of financial resources and people
- ISFE User Setup and Amendments
Provider Finance, Heron House, Stoke-on-Trent, Staffordshire – Supporting North Staffs Combined Healthcare
Key Responsibilities are:
- Accounts Receivable activities including cash allocation and receipting.
- Apply agreed credit control actions
- Manage and undertake the invoice payment and query process, recording performance against the Better Payment Practice Code (BPPC)
- Review and submission of client VAT Returns
- Cash management including daily update of cash-books, production of cash tracking data and processing payments via Bankline.
- Monthly review and reconciliation of Control Accounts
- Capital accounting
- Agreement of Balances exercise
- Payroll reconciliations including upload of monthly pay feeds into the ledger and arrangement of statutory pay-overs
NCA & IPA/CHC Invoice Processing, Kingston House, West Bromwich, West Midlands – Supporting CCGs and NHS England
IPA Key Responsibilities are:
- Invoice processing function dealing with all Continuing Health Care/Individual Patient Activity invoices.
- Use clinical systems to match invoices ensuring that they are paid in line with the patient package of care and within the Better Practice Payments Code (BPPC) target.
- Ensure all Information Governance breaches on supplier invoices are logged and remedial action taken as necessary.
- Work with suppliers and clinical teams to ensure that any arising queries are dealt with as quickly as possible, using ISFE system to keep accurate query notes.
- Work with embedded accountants to ensure invoices are coded to the client’s requests.
- Bi-monthly report on the outstanding invoices by value and volume.
- Monthly reconciliation between the clinical system and the ledger.
- Process and load monthly mandates to the client’s specific timetables.
- Processing Pupoc Claims
- Supplier reconciliation where necessary
- Adhoc reporting
- Link to CCG accountants on cash requirements
NCA Key Responsibilities are:
- Work within a controlled environment for finance and comply with Information Governance rules.
- Ensure invoices are processed in a timely manner to the client’s scheme of delegation
- Provide monthly progress updates or ad hoc reporting
- To ensure client’s bills are within the timescales and to the client
- Provide a named contact for each client & their suppliers
- Provide progress reports on invoices in query
- GP Practice Rent Reviews for NHS England
- Validation of medical examination fees from Doctor’s
- HC5 patient refunds
Leicester Finance Team who operate a hybrid operating model
- Purchase to Pay (P2P) and Order to Cash (O2C) responsibilities as above
- Agreements of balances (AoB) reconciliations, completion of the AoB Toolkit
- Support the client in managing their cash position
- Annual Accounts at month 9 and month 12
- Produce reporting packs for clients on debtors, creditors, balance sheet reconciliations, and I&E report by working day 10 & 20
Embedded Finance Key Responsibilities
- Monthly and quarterly reporting to NHS England
- Agreements of balances with other NHS Organisations
- Manage the client’s CCGs cash position
- Month 9 accounts at the end of December and the Annual report and accounts as at March each year
- Programme budgeting
- Financial Contract monitoring
- Financial management of some areas of spend including Acute and non Acute contracts, prescribing, GPIT and other corporate cost centres