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When you’re making commissioning decisions or considering service change, there are a few things you’ll want to think about – protecting your organisation’s reputation, communicating clearly with your staff and other stakeholders, and taking the views of clinicians and patients into account.

NHS Midlands and Lancashire CSU provides strategic, professional support to manage your risks and reputation. We can help you to troubleshoot immediate needs and plan strategically for long-term communications.

Our flexible approach enables you to pick and choose your communications support on a project or retained basis.

From crisis management or web development to marketing campaigns or bespoke engagement projects, our experts will work with you to improve your communication with key stakeholders, partners, clients and patients.

We’re flexible, responsive, and creative. NHS organisations across England trust us to work with them to make important things happen.

Our award-winning communications and engagement team is made up of highly skilled, industry-leading professionals with commercial and NHS experience.

We can help you to develop your communications and engagement strategy, using our market research and insight, and taking your local situation as well as national guidance into account.

Get in touch

Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0121 612 1500
  • Heron House
  • Springfields Health & Wellbeing Centre

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent

0300 404 2999

Midlands and Lancashire CSU
1st Floor
Lovett Court
WS15 2QD

0300 404 2999
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
PR26 6TR

01772 214200
Liverpool Innovation Park

Office 2
2nd Floor
Building 2
Liverpool Innovation Park
360 Edge Lane
L7 9NJ

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 300

Hamilton Street
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 888231
St Johns House

St Johns House
30 East Street
United Kingdom

0121 611 0100