With growing expectations but limited resources, equality, diversity and inclusion (EDI) specialist support can provide valuable help with:
Addressing systemic barriers hindering progress on delivering your EDI objectives
Enhancing EDI compliance by addressing legal vulnerabilities
Improving efficiency in your EDI approach to conserve time and resources
Obtaining organisational buy-in with a streamlined and contemporary service
Our skilled team combines extensive experience with a practical mindset, helping organisations—especially in the public and healthcare sectors—meet their obligations under the Equality Act 2010. We’re also equipped to identify weaknesses in your current EDI practices and implement targeted, efficient improvements.
We pride ourselves on giving our clients the confidence that they’re not only meeting their legal obligations but also improving the way they deliver services and support their staff and service users—creating real added value.
Tapping into our scalable team to manage peak workloads smoothly, can avoid doing work twice by getting it right the first time, and can achieve significant time and cost savings.
Our products
We provide bespoke solutions based on your requirements, supported by our work across six key pillars of EDI service delivery.
We can support you to build and deliver effective Equality, Diversity and Inclusion (EDI) strategies that drive real organisational change. Whether you're looking to create a more inclusive culture, improve staff morale, enhance recruitment and retention, or meet your legal obligations - we're here to help you every step of the way.
Our strategy support includes:
Objective insight – acting as a ‘critical friend’ to offer honest, constructive feedback
Benchmarking – using data and intelligence to assess your current position
Current performance - analysis identifying strengths, gaps and areas for improvement
Evidence-based recommendations – based on data, dependencies and what works
Clear strategic focus – helping define your priorities and measurable objectives
Stakeholder engagement – supporting effective communication of your strategy across your organisation, and externally
Implementation – helping you convert your strategy commitments into tangible actions.
EIAs are a vital component in ensuring compliance with current equality legislation. They enable organisations to strengthen their equality and inclusion strategies, support effective service redesign, and build trust with patients and staff.
When implemented effectively, EIAs are not just a compliance exercise - they are a powerful tool for driving continuous improvement in service outcomes and ensuring legal obligations are fully met.
Our support includes:
In-depth diagnostic review - we assess your current EIA processes and identify opportunities to enhance impact and compliance
Tailored training – designed around your specific needs and experience
Drop-in sessions – practical support for developing or refining individual EIAs
Leadership development – equipping executives and senior managers to embed and champion EIA best practice
Embedding sustainable systems –help to establish pragmatic, sustainable EIA processes and practices that deliver lasting results
Access to robust data is the foundation of every effective Equality, Diversity and Inclusion (EDI) strategy. We source, collate and analyse demographic data to generate the insights you need to make confident, evidence-based decisions. Our data-driven approach enables you to identify priority areas for action, understand the needs of your workforce and local communities, reduce risk and inequality and plan and deliver services that are accessible, fair and inclusive.
Our support includes:
Comprehensive data collection, collation and analysis - building a clear, reliable picture of your workforce and service users
Bespoke reporting – tailored to your organisation’s structure, goals and audiences
‘At scale’ insights and recommendations – providing clear, actionable findings to strengthen your EDI approach
Multi-method data presentation – engaging visual and narrative formats that bring data to life
Legal compliance advice - ensuring your data practices and EDI reporting meet all regulatory requirements
Empowering your workforce with the right Equality, Diversity and Inclusion (EDI) skills and expertise is essential for meeting the requirements of the Public Sector Equality Duty and reduces the risk of non-compliance or costly legal challenges. We work with you to identify EDI skills and knowledge gaps and then design tailored development programmes to build expertise, organisational commitment and efficiency.
Our support includes:
Training needs analysis and programme design - Identifying gaps and developing targeted EDI learning solutions
Engaging delivery - interactive online or face-to-face training sessions designed to inspire and inform
Bespoke training packages - Built around your organisation’s needs, culture and values
Reference materials - Practical resources to support ongoing learning and application
Executive and Board development - Enabling leaders to refine strategy, drive culture change and champion EDI excellence
Meeting your organisation’s legal and mandated Equality, Diversity and Inclusion (EDI) reporting obligations can be complex and challenging. Understanding what your mandatory reporting requirements are demands specialist knowledge and careful planning.
We provide expert support to help you meet all of your legal and mandated requirements and identify any potential risks - protecting your organisation’s reputation and maintaining transparency and trust with the public and your stakeholders.
Our support includes:
Instant access to expertise – with the cost efficiencies of shared services
Comprehensive suite of reporting products - choose from a range of reports designed to meet all legal and mandated duties
Tailored compliance solutions – products and templates aligned with your specific regulatory obligations
Strategic advice and guidance - helping you interpret and apply EDI legislation effectively
Engaging reports and presentations - designed to communicate key insights clearly and secure organisational buy-in
Health and care organisations have a legal responsibility under the Equality Act 2010 to embed Equality, Diversity, and Inclusion (EDI) throughout each stage of the procurement process.
Our EDI Procurement Support helps you go beyond compliance - protecting your organisation from legal challenges, improving performance and outcomes through inclusive practice, and ensuring every service decision reflects your commitment to equality.
How we can help
End-to-end procurement support to keep your processes fully compliant
Inclusive procurement design, embedding EDI principles at every stage
EDI evaluation and review of key elements across the procurement cycle
Fair and transparent moderation to clarify and justify bidder scores
Support in specification and question development to ensure accessibility and inclusivity
Tailored training and guidance for teams involved in procurement activity
Our Equality, Diversity and Inclusion (EDI) solutions are created by the NHS, for the public and voluntary sectors. With our expertise, you can:
Understand your workforce, service users and customers – gain the insights you need to take targeted, meaningful action.
Increase efficiency and save time and money – streamline processes and reduce duplication.
Meet all legal and statutory obligations – ensure full compliance with equality legislation.
Focus your resources effectively – prioritise what matters most for maximum impact.
Align EDI work with wider priorities – integrate equality and inclusion seamlessly with your organisational goals and challenges.
One of the main advantages of working within NHS NHS ML is the diverse workforce, which fosters different perspectives, experiences, knowledge, and skills. This also gives us a greater understanding of our clients’ real issues and the communities we serve.
See our EDI Support leaflet for an overview of our services, or click the links below for more information about each type of support:
The national Health and Care Analytics (HACA) Conference returns this December, bringing together analysts, system leaders, and decision-makers from across…
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…
