Supporting redesign of acute services
Our Transformation Unit helped develop a new model of care for acute services at a health and social care partnership alliance.
Cheshire East Partnership is an alliance of health and social care partners (two acute trusts, commissioners, community service providers, one mental health provider, local authority and primary care), that are working together to improve the health and wellbeing of the population of Cheshire East Place (approximate population of 378,000).
Cheshire East Place is facing a range of challenges in respect of delivering sustainable health and care services. Key issues faced by acute providers include increasing demand from an older and frailer population, falling demand for some services, financial challenges, workforce challenges and some less resilient services.
Cheshire East Place needed to develop a new model of care for acute services that was aligned with the process for development of the integrated care partnership and redesign of integrated community services.
MLCSU’s Transformation Unit was commissioned to support Cheshire East Place with the redesign of acute services across two acute trusts to meet the needs of the Cheshire East population.
This programme of work was delivered under the backdrop of the COVID-19 pandemic. It required exceptional flexibility and adaptability to deliver a clinical redesign programme with limited capacity from the clinical community. Key deliverables for this programme included:
- Confirmation of programme scope – an alignment piece designed to reach agreement between partners about the scope and desired outcomes
- Decision-making and governance framework to set out the process for approval
- Data analysis on the current services and population health needs to enable articulation of the Case for Change
- A clinically-led process of designing a new model of care for acute services
- Baseline activity and finance model to inform future options
- Design of an options development approach
- Communications and engagement strategy and support for patient and public engagement.
Under challenging circumstances for the clinical community we delivered a co-produced Model of Care that describes acute services within the context of an integrated care model.
Engagement and support from across acute clinical, social care, community and primary care professionals was strong with consensus reached on what future services should look like and what they should collectively strive to achieve in terms of quality, accessibility and sustainability.
News and views
Robert Beardall, Inclusion Unit Project Manager, MLCSU As a professional navigating the financial landscape of the NHS and…
We are excited to announce a partnership between NHS Midlands and Lancashire CSU’s Personalised Healthcare Commissioning Team and…
Nicola Ainscough, Head of System Delivery, MLCSU The recent communication from NHSE, referencing the letter titled ‘Addressing the…
How we can help health systems
Developing health systems
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…Learn more about Developing health systems
Workforce resilience and transformation
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.Learn more about Workforce resilience and transformation
Communications and engagement
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…Learn more about Communications and engagement
Digitally enabled transformation and IT
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…Learn more about Digitally enabled transformation and IT
PHM analytics and decision support
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…Learn more about PHM analytics and decision support
Place and primary care transformation
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…Learn more about Place and primary care transformation
Clinical redesign and provider collaboration
Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…Learn more about Clinical redesign and provider collaboration
Personalised healthcare commissioning services
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…Learn more about Personalised healthcare commissioning services
Business enabling services
Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…Learn more about Business enabling services