Commissioned by NHS England, we collated and analysed all feedback from a formal consultation producing a full report of findings presented to the NHSE Board with proposals for consideration.

Background

The NHS spent approximately £569 million on prescriptions for medicines for minor conditions, which could have been purchased over the counter (OTC) – this consultation outlined proposals to stop or limit the prescribing of these prescriptions. ​

NHS England commissioned our Medicines Management and Optimisation Team and Communications and Engagement Team to support the consultation.​

Action

We led the analysis and presentation of feedback from all channels, including: ​

• consultation survey (2,600)​
• emails and letters (60) ​
• webinars, events and meetings (20).​

Our in-house team undertook all feedback analysis and report writing.​

We attended and presented updates and preliminary results to the senior working group committee at NHSE. ​

Impact

Our report of findings can be found here as it was presented to the NHSE board: https://www.england.nhs.uk/wp-content/uploads/2018/03/otc-consutlation-report-of-findings.pdf​

​We effectively and accurately presented the feedback from a large range of stakeholders from across the English health economy.​

​The NHSE Board used findings presented in the report to modify some of their proposals.​

The Board also used findings presented in the report as evidence in a subsequent judicial review.​

Further information

If you would like more information about our services, you can contact us on mlcsu.medicines-management@nhs.net