Your NHS partner for

improving health and
integrating care

We’re NHS Midlands and Lancashire – thanks for popping by. In collaboration with fellow system support providers and specialist partners, we can help improve patient services and outcomes while delivering value for money.

Explore our site to learn how we support NHS health systems to become more integrated and accountable to the populations they serve.

MLCSU
View all

How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

Learn more about Improving productivity and efficiency
Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about People solutions
People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation
View all

News and views

Case study News

Improving IT support efficiency with our AVA Chatbot

Our AVA chatbot has streamlined IT support, saving over 520 hours of analysts time, enhancing service quality, and…

News

Investigation and intervention proposal for ICBs

In addition to the work NHS England’s (NHSE’s) Intensive Support Teams are undertaking at both regional and national…

Blog News

A walk through of the Court of Protection Deprivation of Liberty process

Fergus Campbell, Clinical Lead, NHS ML In the final post of our blog mini-series on Court of Protection…

Awards and accreditations from across our services

  • ACCA Professional Development
  • ACCA Trainee Development
  • Apprenticeships Awards 2023
  • BAB ISO9001
  • BAB ISO14001
  • BAB ISO27001
  • CIPFA
  • CIPS Corporate Ethics
  • AAT Accredited
  • CIPS Procurement Excellence
  • Civil Service Awards
  • Cyber Essentials
  • Disability Confident Employer
  • Future Focused Finance Lvl 3
  • GO Awards Procurement Finalist
  • HFMA WM 2021 Finance Winner
  • HR Excellence Awards 2022 Winner
  • HSJ PA Clinical Redesign Finalist
  • HSJ PA Diagnostics
  • HSJ PA Elective Care Finalist
  • HSJ PA Integrated Health Care
  • HSJ PA Preventative Health Care
  • HSJ PSA23 Winner LD
  • HSJ PSA23 Winner Meds
  • HSJA 2022 Finalist Provider Collab
  • HSJA 2023 Shortlist Healthcare Inequalities
  • Innovate Awards
  • National Cyber Security Centre
  • NTA 2021 Finalist
  • Penna24 Shortlisted
  • SDN Excellence In Informatics Lvl1
  • SDN Excellence In Informatics Lvl2
  • Umbraco Partner
  • Workforce Summit Finalist