Linda Riley

Home » Our leadership » Linda Riley

Director of Funded Care

Linda leads the delivery of our personalised healthcare commissioning service and the positive impact that this service can have on patient flow into and out of hospital. This is a large and very important part of NHS ML’s portfolio and includes a focus on the development of greater personalised patient care through Personal Health Budgets (PHB). Linda has worked in health at primary care, commissioning and support service level.

Involved with NHS ML since its inception, Linda has recently focused on the delivery of clinical services across the whole of NHS ML, particularly individual patient activity/continuing healthcare, and medicines optimisation and individual funding request services. Linda has more than 25 years of public and commercial sector experience, working at strategic and operational levels in customer-focused settings. This has included working with a range of clients at local, national and international level through her consultancy work in the travel industry.

Under Linda’s direction, senior clinical leads have put patients at the heart of everything we do. Embedding corporate objectives and reflecting through individual objectives aligned with performance and organisational development has been key to securing the success of all key leads and supporting their development going forward. By collaborating with stakeholders, Linda has identified how we can work differently to deliver real savings, in terms of time and money, across our services.

Introducing agile working and achievable QIPP (quality, innovation, productivity and prevention) programmes has enhanced our delivery model, having a positive impact on retention, recruitment and absence rates across some challenging clinical service areas.

Linda has introduced a business management model to NHS ML’s clinical services, working with key ICBs to further improve the delivery of individual patient activity and continuing healthcare. This has been secured through close collaborative working with key stakeholders and identifying where improvements will benefit the service and its users. Linda has also brought the private sector on board in areas where this can benefit the service. For example, in a world of falling care provider capacity, understanding issues across the homes sector has been crucial to driving our market management strategy for the benefit of an ageing population. This has seen Linda work closely with local authorities to help encourage collaborative working as part of new integrated ways of working.

Our people

Derek Kitchens headshot

Derek Kitchen

Managing Director

Qadeer Kianis headshot

Qadeer Kiani

Equality, Diversity and Inclusion Board Advisor

Janet Budds headshot

Janet Budd

Director of Strategy and Deputy Managing Director

Debbie Bywaters headshot

Debbie Bywater

Chief Information Officer

Tony Matthewss headshot

Tony Matthews

Director of Finance

Linda Rileys headshot

Linda Riley

Director of Funded Care

Sarah Sheppards headshot

Sarah Sheppard

Director of People

Peter Spilsburys headshot

Peter Spilsbury

Board Advisor and Director of the Strategy Unit

John Taylors headshot

John Taylor

Board Advisor

Clare Thomasons headshot

Clare Thomason

Director of Delivery, UK

Elizabeth Millers headshot

Elizabeth Miller

Director of Nursing and Clinical Services

View all

How we can help health systems

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about Workforce resilience and transformation
Workforce resilience and transformation

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

Learn more about Business enabling services
Business enabling services

Accessibility Tools