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If you are currently experiencing problems with EMS, please contact RCMT.

In the event of an EMS+ outage, it is important that, where possible, teams continue to escalate any operational pressures via the RCMT inbox to enable RCMT to circulate a position on pressures throughout the day.

Acute organisations ONLY

Please complete the attached trigger sheet and return to the address below:

Could all remaining organisations please await further notification to update their escalation or alternatively keep checking the website.

Any queries, please contact RCMT on 0121 612 1727 or via email

Please accept our apologies for the inconvenience caused.


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