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Our service offer includes:

  • Managing referrals to ensure patients are directed to the right service for their healthcare needs
  • Offering patients a choice of providers and appointments so that they can reach the service they need at a time and date that suits them
  • Administration of community clinics (including clinical triage)
  • Managing dental waiting lists


  • Booking patient transport following assessment of their eligibility
  • Training GP surgeries on e-referral and the Integrated Referral Gateway
  • Maintaining e-referral and the NHS 111 Directory of Services
  • Offering general assistance as a single point of enquiry about referral or transport, to both patients and referrers.