News & Views
- New signups to UBook, our tailor-made NHS room booking system
- Recently launched weight management services benefit from MLCSU technology
- New flexible resourcing service: TalentOne
- Data-driven approach to population health management
- National award nomination for Staffordshire Continuing Healthcare team
- MLCSU Finance team awarded accreditation by NHS Finance Leadership Council
- Blog: My life as senior nurse on the mass vaccination programme
- Meet the director of our new service, the Transformation Unit
- Providing analytical support to the ‘New Hospitals Programme’
- MLCSU and the Transformation Unit come together
- Our year – supporting through COVID and beyond
- CIO on pandemic lessons about health inequalities in The Times report
- Equipment, software, connectivity – what it takes to digitally enable vaccination sites
- Medicines optimisation in Walsall care homes shortlisted for innovation award
- PrimaryPoint: essential IG, HR and finance support for GPs and PCNs
We have an excellent track record for engaging patients and carers – collectively and individually – to co-design improvements to patient pathways, decision-making processes, and the information that patients and carers receive at each stage.
We are confident that we can bring about the necessary cultural shift to embed shared decision making across all ICS/STP activity – improving people’s quality of life by enabling patients and healthcare professionals to come together as equals and share their respective expertise in order to make better treatment decisions.
We know that shared decision making – and giving patients more of a say in determining the outcomes that are important to them – can lead to greater satisfaction with care, more confidence in decisions, and improved adherence to treatment.
We select robust patient decision aids, including our own, or support shared decisions against relevant pathways, such as those included in NICE Evidence, making them available in accessible formats; and drawing on the learning from the NHS RightCare programme.
We always ensure that our approach to implementation of shared decision-making models is firmly grounded in the evolving research, bringing together the latest legislation, policy and evidence.
Our understanding of the evidence base, expertise in delivering cultural change and insistence on using the best available tools and methods, ensures that we deliver a co-ordinated, whole system approach to embedding shared decision making in relevant pathways across an ICS/STP.
Our early adoption of health technologies and our innovative work in developing and evaluating more personalised patient engagement make us well placed to share our expertise.
Our work on a new service specification for ophthalmology services in Staffordshire is a good example of how we have changed clinical practice through engagement. It drew on shared decision making principles and involved patients, consultants, optometrists, and primary care and community clinicians. The revised clinical pathway has, to date, reduced.
Get in touch
- 1829 Building, Chester
- Old Market House
- Clark House
Countess of Chester Health Park