News & Views
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We have an excellent track record for engaging patients and carers – collectively and individually – to co-design improvements to patient pathways, decision-making processes, and the information that patients and carers receive at each stage.

We are confident that we can bring about the necessary cultural shift to embed shared decision making across all ICS/STP activity – improving people’s quality of life by enabling patients and healthcare professionals to come together as equals and share their respective expertise in order to make better treatment decisions.

We know that shared decision making – and giving patients more of a say in determining the outcomes that are important to them – can lead to greater satisfaction with care, more confidence in decisions, and improved adherence to treatment.

We select robust patient decision aids, including our own, or support shared decisions against relevant pathways, such as those included in NICE Evidence, making them available in accessible formats; and drawing on the learning from the NHS RightCare programme.

We always ensure that our approach to implementation of shared decision-making models is firmly grounded in the evolving research, bringing together the latest legislation, policy and evidence.

Our understanding of the evidence base, expertise in delivering cultural change and insistence on using the best available tools and methods, ensures that we deliver a co-ordinated, whole system approach to embedding shared decision making in relevant pathways across an ICS/STP.

Our early adoption of health technologies and our innovative work in developing and evaluating more personalised patient engagement make us well placed to share our expertise.

Our work on a new service specification for ophthalmology services in Staffordshire is a good example of how we have changed clinical practice through engagement. It drew on shared decision making principles and involved patients, consultants, optometrists, and primary care and community clinicians. The revised clinical pathway has, to date, reduced.

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Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0121 612 1500
  • Heron House
  • Springfields Health & Wellbeing Centre

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent
ST4 4LX

0300 404 2999

Midlands and Lancashire CSU
1st Floor
Lovett Court
Rugeley
WS15 2QD

0300 404 2999
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
Leyland
Lancashire
PR26 6TR

01772 214200
Liverpool Innovation Park

Office 2
2nd Floor
Building 2
Liverpool Innovation Park
360 Edge Lane
L7 9NJ

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 351

Hamilton Street
Birkenhead
Merseyside
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
Macclesfiled
Cheshire
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 888231
St Johns House

St Johns House
30 East Street
Leicester
Leicestershire
LE1 6NB
United Kingdom

0121 611 0100
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