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Discovering efficiencies and service improvements in Leicestershire

We helped an NHS trust analyse and visualise data on key performance indicators with the aim of releasing efficiencies and to assess inequalities in service provision on a range of areas.

Background

Leicestershire Partnership NHS Trust (LPT) were planning to take a systematic approach to transforming their services by reviewing a basket of indicators by service line. The aim was to enable efficiencies as part of their three-year financial plan, and to assess inequalities in service provision.

Action

The Midlands and Lancashire Commissioning Support Unit created a comprehensive report for LPT at the end of the 2021/22 financial year. The report provided detailed analysis of each of the indicators in the basket by service line and made recommendations for next steps based on the findings.

Impact

We provided insight on the following indicators:

  • Workforce analysis – staffing profile and spend
  • Average caseloads
  • Travel undertaken
  • Estates use, including travel spend
  • Clinical activity: commissioned volume versus actual volume by contract type
  • Demographic growth (historical and forecasted).

The trust had not analysed data in this way previously, and directors said that the visual representation (by service) is likely to support business cases to move forward much more quickly than previously.

The trust has since implemented new projects to address issues uncovered by the report such as recruitment gaps and reducing reliance on agency spend.

The report was very well received by the Transformation Committee who have reviewed the initial findings and recommendations provided by MLCSU.

“The maps and visual representation of our patient journey through Covid, is showing really positive outcomes already, with the speedy implementation of new projects to address areas we uncovered – specifically recruitment gaps and reducing reliance on agency spend.”

Claire Lacey, Programme Manager, Leicestershire Partnership NHS Trust