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- Why some communities may be at risk of lower vaccine uptake
- Knowing our patch: Free demographic and health inequalities analysis
- Blog: How to support primary care services with their accounting – they really need help right now
- Our app helps fill the locum gap for GP practices – and is now even easier to procure
- Free model can help you reduce queueing and ease flow at COVID-19 vaccine clinics
- GPs are saving time and money with our GP locum app
- Supporting the health and wellbeing of our people is a top priority
- Helping the Lancashire and South Cumbria Integrated Care System vaccinate patients against COVID-19
- “The joy of data driving improvement”: end of life analysis welcomed by experts
- Blog: Do you want to improve patient care? Finance teams can make a difference
- The challenges of building an ICS – and the solutions
- Blog: Planning for the people you might see tomorrow
- December platform:x webinar: The peaks and pitfalls of building an ICS
- How a short, sharp improvement project can have sustainable impact
- Blog: Dangerous analytics and how local analysts can save you!
We’re designed to be both of and for the NHS. Our vision is to be pivotal in fully supporting the delivery of major improvements in health and well-being. We’re essential to the healthcare systems that we support and our philosophy is to face every new challenge and opportunity together with our customers.
We’ve developed unparalleled experience across a wide range of areas that positions us above other organisations that provide business and commissioning services, clinical support and support to STPs and integrated care systems.
We deliver added value for our customers, whatever services we provide, and maintain among the highest levels of customer satisfaction of any commissioning support unit (CSU). Here are just some of the benefits we’re delivering to our customers today:
Working across health and care systems
We are specialists at working across health and care systems, bringing multiple partners together to achieve a shared vision. We use our position as a system leader to maintain strategic and operational relationships, so we are best placed to serve our customers’ needs. More…
A track record of innovation
We help our customers to think deeply about the problems to be solved. We then help structure their thinking to connect these problems to innovations and solutions. To achieve maximum benefit, we are able to amplify and spread innovation. More…
Business continuity – our priority
Our approach to business continuity is robust and fully embedded, and updated through regular review and testing. Our maxim is to be ‘wise before the event’. More…
A leader in cyber security
We are widely acknowledged as a leading organisation in the prevention and management of cyber security threats. We are the first NHS organisation to achieve accreditation from Government Communications Headquarters (GCHQ) in this most critical of areas of a modern health and care service. More…
Happy, supported staff provide the best possible customer service
Our staff are our greatest asset and the engine for all the good things we do. Our policies, systems and culture enable them to reach their full potential and best support our customers. More…
Strong governance and customer focus
We have a robust governance structure and our board has a clear line of sight over service delivery. Our operating model defines levels of responsibility and accountability. More…
Leadership at every level
Our leadership ethos extends to our well-established relationships with partners and suppliers who are aligned to our behaviours, values, and ways of working. Success in leading and trebling the size of our organisation and customer base demonstrates that we can scale, innovate and share leading practice. More…
Learn how we could support your ambitions to integrate and transform health and care or see how our business and commissioning support or clinical services could benefit you.