Latest on

  • Kicking off the #st4bl2018 awards with the great @wellbeingchoir.

    @NHS Midlands & Lancashire CSU - 22 Mar 2018
  • Thrilled to be supporting the #ST4BL2018 awards today!

    @NHS Midlands & Lancashire CSU - 22 Mar 2018
  • While there's always room for improvement, we're pleased to score higher than the CSU-average for both staff and cu…

    @NHS Midlands & Lancashire CSU - 20 Mar 2018
  • We're so proud of our NHS heritage and excited about our shared future. We're the backbone of the NHS customers we…

    @NHS Midlands & Lancashire CSU - 20 Mar 2018
Home > About us > Freedom of information

The Freedom of Information Act (FOIA) came into force during 2005. The Act applies to all public authorities with the aim of making information available to any person (individual, company or any other body) on request. A request must be made in writing (including email). There are a number of exemptions that may be applied to withhold information that should not be disclosed. The FOIA is retrospective and therefore includes information that is held by a public authority prior to 2005.

The Environmental Information Regulations (EIR) were also implemented during 2005. Unlike the FOIA, an EIR request can be made verbally or in writing. There are exemptions that can be invoked to withhold the releasing of sensitive data.

Under the Freedom of Information Act any person may make a request for information and must be treated applicant and motive blind. The organisation has up to 20 working days to respond to the request.

Main Features of the Act

  • A general right of access from the 1 January 2005 (subject to certain conditions & exemptions) to all information held in recorded form
  • To inform the applicant if the information is held
  • To adopt a Publication Scheme

If your request relates to information regarding our internal business or how MLCSU operates, please redirect your request to NHS England via the following link; please include the words “Freedom of Information” in the subject line.

For information relating to services MLCSU provides on behalf of our customers, these requests should be directed to each individual CCG websites. Please see below a list of our current customers and contact email addresses




  • Redditch and Bromsgrove CCG (county you want it for Redditch and Bromsgrove)
    TEL: 01527 488 746


Get in touch

Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0300 404 2999
  • Heron House
  • Springfields Health & Wellbeing Centre

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent

0300 404 2999

Midlands and Lancashire CSU
1st Floor
Lovett Court
WS15 2QD

0300 404 2999
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
PR26 6TR

01772 214200
Liverpool Innovation Park

Office 2
2nd Floor
Building 2
Liverpool Innovation Park
360 Edge Lane
L7 9NJ

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 351

Hamilton Street
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 868700
St Johns House

St Johns House
30 East Street
United Kingdom

0121 611 0100